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“Lovely boutique hotel” 4 of 5 stars
Review of Hotel Villa Carlton

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Hotel Villa Carlton
4.0 of 5 Hotel   |   Markus-Sittikus-Str. 3, Salzburg 5020, Austria   |  
Hotel amenities
Ranked #24 of 136 Hotels in Salzburg
Certificate of Excellence
London
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely boutique hotel”
4 of 5 stars Reviewed November 17, 2013 via mobile

Beautiful rooms. Between us we had a suite and superior double rooms. One of the corner superior rooms was much bigger than the other! Lovely rooms although very hot in the hotel even though cold outside. We opened the window and it was fine.

Lovely breakfast and friendly staff. Walking distance to town along the river.

Such a beautiful stay.

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, January 5, 2014
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton in Salzburg.
We are pleased that you enjoyed your stay and were intirely happy with your rooms and with our service. We would like to thank you for taking the time to leave your positive feedback for all our future guests and it would be a great pleasure to welcoming you again in our Boutiquehotel soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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320 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland, Auckland, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 4, 2013

When I first arrived at the hotel I was tired as my luggage had been lost in transit. I approached the front counter to check in and had to line up behind some man who had an axe to grind with his room conditions. He was rude and inconsiderate to the girl he was talking with. After he went it was my turn and the young lady ( Apana ) was nothing short of amazing as she went about her business so professionally. Apana upgraded my room as the original was a smoking room, and it was incredible. Throughout the duration of my stay I found Apana and her team to be the most helpful staff I have met in a hotel yet. Nothing was to much trouble and the" rooms were very clean" The restaurant staff were also exceptionally friendly and the food service was prompt and good food with it.
All in all an exceptional stay with some amazing people, I wish them all well for the future and hope to see them again some day.

Room Tip: Ask for Apana she caters to every need with a beautiful smile which matches her beautiful nature. I...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, November 17, 2013
Dear guest,
we are happy that you had a perfect stay at the NH Carlton in Amsterdam. It would be a great pleasure to welcoming you at our Hotel Villa Carlton when you come to visit the beautiful city Salzburg one day. Please be assured, that we’ll do our best to make your stay in Salzburg and in our Boutiquehotel also a perfect one.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
94 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 3, 2013

The hotel is new, recently renovated from a villa design and at a great location.
The check in and our speed is perfect. They provide free wifi internet which increases the satisfaction.
We stayed at the ground floor and did not feel any problem. The room was clean, bog enough and suitable for family stays.
I recommend to the families with a long weekend vacation also. You will not need to use the cathering so much due to its location.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, November 17, 2013
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton.
We are happy that you enjoyed your vacation and that we could live up your expectations concerning the modern design and the cleanliness of our Boutiquehotel. We reopened our hotel after an overall refurbishment in April 2011 and all our floors are designed in a different way, from modern-traditional over elegant style and even Pop-Art.
We thank you for taking the time to leave your positive impressions about your stay for all our future guests and it would be a pleasure for us, welcoming you and your family again in our Hotel Villa Carlton soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 2, 2013

It's a nice experience staying at this hotel. Its worth its four stars status. The rooms are of different designs, clean and modern. The size of the room is just nice as well. The free internet access is pretty stable. It's a 15 to 20 mins walk to the old town and probably around 10 mins drive to the train station. We took cabs to and fro the train station to the hotel as it's pretty reasonable at around Euro 6. It is also near the Mirabell gardens which has a bus stop where you can catch bus 25 to Bad Ischl and then Hallstatt. It's one block away from the river if you fancy the river view.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, November 17, 2013
Dear guest,
firstly we thank you very much for your stay in our Hotel Villa Carlton. We are very pleased that you enjoyed your visit to Salzburg and in the surrounding country. With pleasure we read, that you felt very comfortable in our Boutiquehotel and we thank you for your kind and positive review.
It would be a pleasure for us welcoming you again in our hotel soon.
Kind regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
75 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed October 28, 2013

Loved, loved, loved visiting Salzburg for the first time, and the Villa Carlton contributed to that. We got one of the suite rooms, which was a nice break to give everything a little extra space and privacy in the room. Great to hang out in the lobby and have a beer at the end of a long day.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, November 17, 2013
Dear guest,
thank you very much for your stay in our Hotel Villa Carlton. We are very pleased that you enjoyed your first time visit to our beautiful city Salzburg and that you felt comfortable with your accomodation and had a good time in our bar in our lobby.
We thank you for taking the time to leave your positive feedback for us and all our future guests and we hope to welcome you again in our Boutiquehotel soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 10, 2013

We stayed in a suite on the second floor with our 16 month old son who loved the hotel as much as we did. The furnishing and decoration are absolutely amazing - Anna Sunshine Sigl is a master in keeping the Austrian alpine tradition and giving it a modern spin. She and her staff are sweet, friendly, knowledgeable, and helpful.
Our suite was very spacious with beautiful hardwood floors and plenty of closet and drawer space.
The location of the hotel is perfect - just a very short walk to the Mirabell Castle and the Old Town.

Room Tip: This is the perfect hotel for anyone who appreciates chic and thoughtful design over traditional hot...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, October 16, 2013
Dear guest,
first of all we thank you very much for your stay in our Hotel Villa Carlton.
We are very pleased that you felt comfortable and liked the modern and individual design of our Boutiquehotel. Once more we thank you for leaving your lauding words concerning the decoration and our service.
It would be a pleasure to welcoming you and your family again in our Hotel Villa Carlton soon.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 8, 2013

Great location within Salzburg, walking distance to most all area attractions. On site parking was a plus at minimal expense. Working wifi within the room was also a bonus!!
Comfortable, clean and very accommodating. There were 3 in our party accommodations were 2 twins and a double. Nice size room for all.

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaCarlton, Manager at Hotel Villa Carlton, responded to this review, October 16, 2013
Dear guest,
we would like to thank you for visiting our Hotel Villa Carlton during your trip to our beautiful city. It is a pleasure for us that you enjoyed your stay and felt comfortable with your accomodation.
Thank you for mentioning our free wifi, furthermore we also offer a free bike rental service, so our guest can either take a 10 minutes walk along the river to the historical city center or can use a bicycle to get around in the city.
In the end we thank you for leaving your positive feedback and we would be pleased to welcoming you once again in our Boutiquehotel.
Best regards
Anna Sunshine Sigl / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Carlton

Address: Markus-Sittikus-Str. 3, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Suites
Hotel Style:
#7 Business Hotel in Salzburg
#19 Romantic Hotel in Salzburg
#20 Luxury Hotel in Salzburg
#30 Family Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Villa Carlton 4*
Number of rooms: 39
Official Description (provided by the hotel):
Villa Carlton is just a few steps from the Mirabell Gardens and the Salzburg Congress Centre. Salzburg Main Train Station and the Old Town are 700 metres away. Free Wi-Fi is available. The spacious, individually designed rooms at this boutique hotel feature a flat-screen satellite TV, a safe, and an iPod docking station. Bicycles can be rented by guests of Hotel Villa Carlton between 1st May and 31st October. Theatre, concert and sightseeing tickets can be reserved at the reception. A bar is available in the elegant lounge. Private parking is available in Villa Carlton's courtyard, and a public parking garage is 500 metres away. The Kongresshaus Bus Stop (lines 1 and 2) is just a few steps away. The promenade along the Salzach River is only a few metres away. ... more   less 
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Also Known As:
Nh Hotels Salzburg
Nh Hotel Salzburg

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