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“Expected better - something of a disappointment” 3 of 5 stars
Review of Atel Hotel Lasserhof

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Atel Hotel Lasserhof
3.5 of 5 Hotel   |   Lasserstrasse 47, Salzburg 5020, Austria   |  
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Hotel amenities
Ranked #69 of 136 Hotels in Salzburg
Southampton, United Kingdom
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Expected better - something of a disappointment”
3 of 5 stars Reviewed November 30, 2013

Let's start with the good news - the breakfast was a good selection, and better than you might think at first glance. The location was good - a five minute walk from the airport bus stop at the station, and a twenty minute walk to the old town. The staff were pleasant and helpful. Everywhere was clean, if a little shabby in one or two places. But there is too much old-fashioned about the hotel - an old-style key on a ring which meant you had to positively lock the room door when inside (and one day we found the cleaners had not locked up after leaving - fortunately, no harm done); no drawers in the room, a silly excuse for a wardrobe with 3 hangers for 2 people, and a safety-box (key from reception) which was too small for much more than your wallet and phone; and curtains which did not meet in the middle. A well-decorated tiled bathroom, but no toiletries and thinnish towels. The photos on the website are not accurate for every room. And on checkout, beware - if you prefer to have your account charged to your credit card in Euros, say so, or they will apply a conversion rate which will not be to your advantage without asking your permission.
We didn't hate it, but rather too many negatives, I'm afraid.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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338 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • English first
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English first
Sydney, Australia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 11, 2013

This was nice clean hotel with old charm. I liked the fact that the reception staff gave us keys to rooms to check out first before booking a room. We chose a lovely room on the 5th floor which had great character and a balcony with a view of the Fortress/Castle on the top of the hill.
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Great breakfast with enough to chose from, hot and cold. Staff helpful and courteous. (Booked our tours for us with no problems).
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Free wifi in rooms and bathroom nice and clean.
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Only negatives were walls were paper thin and it felt like our neighbours were actually partying in our room! Although walking distant to everything, a little bit further away from main attractions.
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Would recommend this hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
189 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed October 30, 2013

Hotel is old, rooms feel very dated however location is fine, you can walk (20mins) to several main attractions. Breakfast is included however quality is poor. Front desk receptionist are friendly and helpful.

  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2013

Great location-easy walk from the train station. very easy walk to the old section. Good break fast with variety, hot and cold. Great shower with great water pressure good grocery shopping near by.

Computers available for guest use and very helpful staff to book excursions.

We thought this hotel represented good valueand would definately stay here again

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 11, 2013 via mobile

We were thrown back in time when greeted with a hand written ledger at the front desk. One enters the rooms with a key, a real key! Haven't seen one of those in a while. The rooms are small but comfortable. The location, in the New Town, is convenient; an easy walk to both the Old City & the main train station. Breakfast is included. All in all, a good stay.

Stayed October 2013, traveled with friends
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Melbourne, Australia
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 5, 2013

This hotel is in walking distance of the old town. It is basic, but has all you need for a good sleep at night. I parked our car outside of the hotel and there were no problems. Breakfast was generous and nourishing with the service being attentive but unobtrusive.

Room Tip: i asked for a quiet room and it was!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 5, 2013

I've stayed here a couple of times (and should have written this review much sooner). This hotel is within easy walking distance of the train station. It is a short walk into the Altstadt (old city), but a very nice walk and along the river. Buses are also easy to get around with in Salzburg. The hotel staff are extremely helpful and knowledgeable and the breakfast was very good. If I return to Salzburg, I will most definitely stay here again!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atel Hotel Lasserhof

Address: Lasserstrasse 47, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service
Hotel Style:
Ranked #69 of 136 Hotels in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atel Hotel Lasserhof 3.5*
Number of rooms: 28
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Also Known As:
Lasserhof Hotel Salzburg
Lasserhof Salzburg

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