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“Very Nice Modern Hotel” 4 of 5 stars
Review of Wyndham Grand Salzburg Conference Centre

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Wyndham Grand Salzburg Conference Centre
4.0 of 5 Hotel   |   Fanny-von-Lehnert-Strasse 7, Salzburg 5020, Austria   |  
Hotel amenities
Ranked #45 of 135 hotels in Salzburg
Fremont, CA
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Very Nice Modern Hotel”
4 of 5 stars Reviewed October 30, 2013

Stayed for two nights. The rooms are very clean, modern, comfortable beds and fresh smelling. The staff was very pleasant and helpful in supporting our daily tours. They made it a very positive experience.

Location was a bit of a walk (about 1.5 mile) to the old town, however it was only a few hundred feet to the main bus/train station. So very convenient to get to if you come by train or bus.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMittermair, General Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, November 25, 2013
Dear CABigBob,

many thanks for writing your comment at TripAdvisor.
Great to hear that you have liked your room, our friendly staff and your whole stay.

Looking forward to your next visit I remain with my best regards,

Roland Mittermair
General Manager
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 29, 2013

The conference areas of this hotel are quite nice, and I would recommend it for this purpose. Overall, the hotel is quite nice. The room was of high quality and very clean. The bed was exceptionally comfortable. The breakfast was very good and there was a nice bar as well. All of the staff that I encountered were very courteous and helpful. There is a nice indoor pool and exercise area with weights and cardio equipment. There is also a small sauna which follows the typical Bavarian sauna customs. The location about 2 blocks from the train station was convenient for me, but it is a bit of a walk to the more historic sections of the town. There is a shopping mall across the street in case you forgot anything (but stores close much earlier here than in America, so shop early and forget finding anything open on Sunday).

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RMittermair, General Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, November 25, 2013
Dear CrownsfanNC,

thank you so much for your comment at TripAdvisor.
It is a pleasure to read that you have enjoyed your stay at the Wyndham Grand Salzburg Conference Centre and that you were satisfied with the service of our staff.

Looking forward to see you back soon in Salzburg.

Best regards,

Roland Mittermair
General Manager
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Osijek
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 13, 2013

We spent 2 nights in this hotel.
Hotel is very clean. Breakfast is good. You have everything you need. Coffee is good.
The best thing about this hotel is location. It is located 3 minutes walk to main bus station, and from there you can get to any part of the city. Also, it is very easy accessible by car.
The parking garage is in the basement (you have to pay for it).
The view from the hotel is not very nice.
Bed is too soft.
Bathroom is clean, but old.
Spa includes small swimming pool and sauna. Recreation center includes 3 running machines.

Room Tip: Any room is good. The best thing is that the hotel is really close to main bus station.
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SZGZA, Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, October 23, 2013
Dear Igos S,

It was a pleasure to have you stay with us and we appreciate your feedback regarding our hotel facilities.

Like you, most people appreciate the good junction to all public transports as well as the road network and I am delighted that our location met your expectations.

We look forward to welcoming you back again soon to the Radisson Blu Hotel & Conference Centre, Salzburg

Best regards,

Katja Dietz
Resident Manager
Radisson Blu Hotel & Conference Centre, Salzburg
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London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2013

Overall, I would say that this hotel is either three or three and a half stars rather than a four star hotel.

This hotel appears mainly to be a conference centre - when we arrived, a conference was taking place and it took up most of the entire reception area.

The hotel is very close to the station and there are quite unsavoury people hanging around the station. If I were to go back to Salzburg, I would look for a hotel much nearer to the city centre or alternatively, return to the Hotel Mercure Salzburg City (which is cheaper and seems to be in a nicer area although unfortunately not in the city centre).

The rooms themselves are good - they are quite large and clean. The bathrooms are a little old and shampoo/soap are in dispensers which I would not usually expect from a four star hotel.

One great benefit is that there is free wifi as well as a few computers and printers at reception. Sabine at reception was really helpful and lovely.

There are not many places to eat around the area but Sabine recommended a traditional Austrian restaurant, Zum Guten Hirten, which is around 8 minutes walk. The restaurant serves good food at very good value.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SZGZA, Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, October 23, 2013
Dear londongirl123,

Thank you for taking the time to review your recent experience at the Radisson Blu Hotel & Conference Centre, Salzburg

It’s too bad that our location did not meet your expectation; most people appreciate the good junction to all public transports as well as the road network.

We are pleased however that our guest rooms met your expectations. As far as the bathroom amenities are concerned I can understand your amazement. Yet, carrying the Austrian Eco-label we need to use dispensers along with bio-degradable Products. We however we additionally hold the individual portions.

Good customer service is the lifeblood of our business! The key to success and our greatest asset is our people. We are indeed very proud to have people like Sabine in the team!

We hope that you will consider staying at the Radisson Blu Hotel & Conference Centre in occasion of your next stay in Salzburg.


Sincerely,

Katja Dietz
Resident Manager
Radisson Blu Hotel & Conference Centre, Salzburg
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Medford, New Jersey
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 10, 2013

Room was hot and the open windows wouldn't cool it down - air was not working, I was told, because it doesn't when outside is cool. Had 2 bath towels, asked for 2 more and got a comforter - in 6 hotels during our stay, this was the first where we encountered a language barrier. Wifi downstairs rivaled dial up in speed.
The worst was breakfast. Another tour group was also staying and when we arrived, there were no clean settings. So we got our food and sat across the aisle where the tables were set for another future function. The Manager?? came running over and said we couldn't sit there and I pointed out there was no where to sit that was clean! Couldn't she have come over with a smile and say that she would be happy to arrange clean place settings for us?
Several other people came and sat wherever possible. They were obviously understaffed.
I has higher expectations for a Radisson

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SZGZA, Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, October 23, 2013
Dear jonathan49462,

Thank you very much indeed for taking the time to write a review following your recent stay with us at the Radisson Blu Hotel & Conference Centre, Salzburg.

It is disappointing to read how you perceived your experience with us; however I certainly appreciate the constructive points made. Rest assured I shared your observations with the relevant department heads, as it is only through acting on feedback such as yours that the appropriate improvements can be made.

Please accept our sincere apologies. We hope that you will consider staying at the Radisson Blu Hotel & Conference Centre, Salzburg again so that we may show you the great hospitality and superb service for which we are known.

Sincerely,

Katja Dietz
Resident Manager
Radisson Blu Hotel & Conference Centre, Salzburg
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Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 9, 2013

There are two Radisson hotels in Salzburg, one in the city centre, and this one close to the station. We chose this one as its close to the station, and is much cheaper than the one in the city centre. You can walk to the city centre or get a bus. The rooms are modern and spacious.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SZGZA, Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, October 23, 2013
Dear Boerejedi1,

Thank you for taking the time to write about your recent stay at the Radisson Blu Hotel & Conference Centre, Salzburg.

We are very fortunate to be centrally located within the city and I am glad that our location worked well for your visit to Salzburg.

We do hope that there will be a few more opportunities in the not to distant future when we will have the pleasure of your return to the Hotel.

Best regards,

Katja Dietz
Resident Manager
Radisson Blu Hotel & Conference Centre, Salzburg
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Atlanta
Top Contributor
75 reviews 75 reviews
34 hotel reviews
Reviews in 44 cities Reviews in 44 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 1, 2013

As the name imply, this is a business and conference center, and if you pay attention to this and adjust your expectations, you should be satisfied with this hotel. The rooms are large enough, the bathroom functional and clean, the Internet is free although you have to ask the reception for a new access # every 24 hrs; what a waste of time and paper. The staff is very friendly and helpful which makes the experience even better. If you arrive buy train, this place is great, although you do not want to hang out too much in this part of town. As you leave the train station main door, you make a right past the McDonald's and couple of minute later you should see the hotel. The area is not the best, looks more like Istanbul than Salzburg, but there are several trams going to the old town and you can also walk in about 15-20 mins. I recommend buying the Salzburg Card which gives you free access to all the places you want to see and free public transportation; I believe is 26 eur/ 24 per hrs; great value. My only complain with this hotel is the A/C, which in a hot day is not very efficient. Breakfast was not included in our rate and it was offered for 30 eur, if I am not mistaken. We decided to try some of the nearby cafes and discovered that for about 15 eur you can have a very good breakfast at Fingerlos or The Heart of Joy Cafe. On the other side of the train station we found a great authentic Austrian restaurant called Weiserhof, highly recommended. In conclusion, if you get a good rate, don't mind a room with no view and a little cultural exchange with the emigrant population, this is a great place to stay for a few nights.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SZGZA, Manager at Wyndham Grand Salzburg Conference Centre, responded to this review, October 4, 2013
Dear Laurel99,
We were delighted to have welcomed you to the Radisson Blu Hotel & Conference Centre, Salzburg.
With pleasure I learnt that you rated best the service provided. We are indeed very fond of the team and the key to success and our greatest asset is our people.
The 24 hour Salzburg Card is 23€ per person and as you said it offers great advantages such as free or reduced entry fees or free public transports
With 18€ our breakfast is a bit more expensive than at the Café Fingerlos but it is worth every cent. The rich buffet breakfast offers a selection of Austrian and International specialties, sweet and salty, hot and cold items. It is a pity that you did not take it at least once.
I do hope that we have the opportunity of welcoming you back to the hotel to experience our breakfast service at its best.
Sincerely,
Katja Dietz
Resident Manager
Radisson Blu Hotel & Conference Centre, Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Salzburg Conference Centre

Address: Fanny-von-Lehnert-Strasse 7, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Salzburg
#6 Spa Hotel in Salzburg
#27 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Salzburg Conference Centre 4*
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Also Known As:
Radisson Blu Hotel And Conference Centre
Renaissance Salzburg
Salzburg Renaissance

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