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“Great family run hotel” 5 of 5 stars
Review of Hotel Auersperg

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Hotel Auersperg
4.0 of 5 Hotel   |   Auerspergstrasse 61, Salzburg 5020, Austria (Formerly Golden Tulip Hotel Auersperg)   |  
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Hotel amenities
Ranked #8 of 134 Hotels in Salzburg
Suffolk, UK
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“Great family run hotel”
5 of 5 stars Reviewed December 6, 2013

4th time of staying at this hotel which says it all. Welcoming, friendly and helpful staff. Breakfasts are excellent with good choice and a great start for the day. Hotel within walking distance of the old town.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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612 reviews from our community

Traveler rating
    416
    151
    24
    18
    3
See reviews for
138
256
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Channel Islands, UK
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 4, 2013

We were pleased with our superior room in the Villa next to the Hotel. It was spacious and warm. Cds were a nice touch and the sound system was good quality and we could connect our iPod to it. Breakfast was good and freshly cooked eggs are available. Parking was excellent and there was no extra charge although we were expecting one from the info on Booking.com. Its a bit of a trot into the old town but only about 20 mins max. If you don't want to return to Old Town in the evening there is a good Italian and Indian just up the road in Rupertgasse. I would recommend this place, especially if you have a car and prefer to stay away from the busy Old Town.

One small complaint which we did report was that our room has a wooden floor which was expanding in the heat of the radiators and making a tap, tap noise. Didn't bother me as I wear ear plugs but woke my hubby a couple of times and may have troubled a light sleeper! Problem was reported when we left so no doubt they will check it out as they seemed keen to please their guests. So don't let this put you off! I guess other rooms in the main hotel would not have this problem.

Travellers should also note that the hotel doesn't have a restaurant in the evenings although does serve snacks.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarborough, United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 30, 2013

Just arrived back after a five night stay at this fantastic hotel. Hotel is a five minute walk to the Mirebell gardens and about 20 minutes to the main shopping area and main Christmas market.
The hotel we could not fault. It was spotlessly clean and breakfast very plentiful and plenty to choose from. All staff were very friendly and reception staff were very helpful especially when I lost my mobile they phoned the taxi firm and restaurant where I had been. Thank you for a great stay. Will be back if back in Salzburg and would recommend this hotel to others.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Berkshire
Top Contributor
139 reviews 139 reviews
113 hotel reviews
Reviews in 90 cities Reviews in 90 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed November 12, 2013

Central location.
Beautiful bedroom overlooking the autumn garden....just perfect. CD player and a little selection of music to play. Free DVD's from their library downstairs. Excellent shower and toiletries.
Very comfortable bed.
Efficient receptionist who was also friendly and was happy to give us information about the city.
Generous and excellent breakfast which was included in the price of the room. Marvellous value.
Lovely little bar downstairs and the barman was really great. Good sense of humour and excellent sense of good service.
Lovely decor throughout the hotel.
We would stay here again without any hesitation and have no hesitation whatsoever in recommending this very good hotel.

Room Tip: Room 270 overlooks the garden
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed November 9, 2013

What an excellent hotel! Friendly and helpful staff and the breakfast is fantastic. Book and CD are available in the room so that ones could fully relax by reading books and learning to the classic music.
I would like to thank the hotel for repairing my baggage within the short time so that I could continue my travel with pleasure.

Thanks again.

Ester Lim

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, NC
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 8, 2013

This hotel is a very good hotel. I personally found it a little far from the attractions. The staff is very professional.

The breakfast staff I thought was excellent. We did have to move rooms because our corner room was to loud because of street traffic. The one lady at the desk put up a bit of resistance about it but, did make every effort to accommodate us. They gave us a garden view room which cut down on the noise dramatically.

Again very nice hotel, professional. staff, I would not hesitate to stay here.

Room Tip: Garden view is a must at this place.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bochum, Germany
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 6, 2013

This hotel is well located, and only a short walk from the centre of town. The staff are hugely friendly and always willing to help. The breakfast is a highlight, varied and a treat every morning! Our room was large, and the sweets on the pillows each morning a nice touch, as were the books and CDs in the room, and the bowls of apples in the corridor. This hotel takes its customers seriously, and we will definitely return.
PS The display of bottles in the cosy bar looks like something out of a discount store ;-)

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Auersperg

Address: Auerspergstrasse 61, Salzburg 5020, Austria (Formerly Golden Tulip Hotel Auersperg)
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Salzburg
#6 Luxury Hotel in Salzburg
#7 Romantic Hotel in Salzburg
#7 Business Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Auersperg 4*
Number of rooms: 55
Official Description (provided by the hotel):
Refreshing energy, perfect service and contemporary elegance in an old Salzburg villa: the Auersperg is the ideal hideaway for a wonderful weekend in the city of Mozart. ... more   less 
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Also Known As:
Hotel And Villa Auersperg
Auersperg Hotel Salzburg
Golden Tulip Salzburg

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