This place is wonderful. The staff were excellent and very helpful to our needs. Booked in advance and told them we were coming with our Jack Russell, Thor. When we came into our room there was a dog bowl, bed, and some towels waiting for him. Our room had a very nice balcony overlooking the garden. We were there after Christmas so could not use the balcony, but we will hopefully return someday in Spring or early Fall to enjoy Auersperg again. The hotel is within about 10 minutes easy walk from The Old City Center. An easy walk from the train station as well. Breakfast buffet was very very good with plenty of choices. We highly recommend this place to anyone coming to beautiful Salzburg.