We have just come back from a 3 nights stay at the Bristol Hotel for my husband's birthday from 13th - 16th November. We arrived early and expected to leave our luggage with reception and then come back later and check in. However, our room was ready and the staff checked us in immediately, politely and efficiently. We were in room 485 which was on the top floor, had a beautiful balcony overlooking Mozart's house and Holy Trinity church. The balcony on our arrival had beautiful window boxes with red blooming flowers which were changed during our stay to gorgeous smelling pine garlands. Every member of staff we encountered was polite, efficient and knowledgeable. A special thanks goes to Frau Maier as she both checked us in and out and helped us daily with her outstanding local knowledge. Breakfast was a wonderful buffet of both hot and cold food. If I was being really really picky, the only thing I could say could improve things would be to have tea and coffee making facilities in the rooms, and also maybe a tiny chocolate to be left on the pillow at turndown. Overall a fantastic staff and we cant wait to come back.