It has become our custom to stay at the Bristol Salzburg hotel for its unbeatable location, unparlleled quality of service and the outstanding professionalism of their staff. You honestly cannot fault it from the cleanliness, to the amenities, to the lavish breakfast, the cozy bar, the large rooms especially by European standards, and especially the smiles that greet you going in and out. It is simply the best and justifiably so. This year, they have surpassed all our expectations. Respecting our wish for a room close to the elevator for the sake of my elderly mother, they chose a huge one right opposite the elevator and overlooking the lovely platz (the same one we had last year, again to accomodate my mother). It did not stop at that: the staff from the gentlemen who help us with the luggage, to the reception desk, to those working at the bar and the breakfast room, were all smiles, welcoming us by name as old friends. They made us feel so much at home. My mother suffered from a severe ear infection while we were there and had to be rushed to hospital twice. They were extremely attentive, going out of their way to help us locate English speaking doctors, directing us to where the hospitals are, pinpointing the pharmacies that work on weekends, rushing with ice packs when we requested them to help with the fever, and simply being extremely kind and warm. On our return from the hospital, each time, every staff member asked about my mother and her health and inquired how he/she could be of help. When you are away from home, and with a sick family member, such warmth and kindness is much more appreciated. Our loyalty to the Bristol is unquestionable - we will always go back and definitely encourage all of our friends to do the same.
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- Also Known As:
- Salzburg Bristol Hotel