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“Wonderful old world hotel and great service” 5 of 5 stars
Review of Bristol Hotel Salzburg

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Bristol Hotel Salzburg
5.0 of 5 Hotel   |   Makartplatz 4, Salzburg 5024, Austria   |  
Hotel amenities
Ranked #3 of 135 hotels in Salzburg
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Wonderful old world hotel and great service”
5 of 5 stars Reviewed October 27, 2011

The Hotel Bristol was in a fantastic location for our four day visit to Salzburg - close to the river and Mirabell Gardens, and short walk to the river. The room was spotless, beautifully appointed and very large, with a view from the front of the hotel across to the city centre and the Hohensalzbug Castle. The breakfast was extremely comprehensive and fresh, and served in a wonderful breakfast room by attentive and friendly staff. It was a real treat to start each day after a breakfast and service like this.
The reception staff were equally friendly and helpful - particularly in recommending and booking tickets a thrilling concert at the Mozarteum around the corner. Good service makes for a good hotel - and the Bristol has great service from Reception to Dining to Room staff.
The city centre is, of course, beautiful and easy to walk around - the Cathedral, funicular and Castle, many churches, Getreidegasse, Mozart's birthplace are all easily visited.
Make sure you buy the Salzburg Card, and don't miss the No. 25 bus trip to the Untersberg Mountain and the cable car ride to the top. An unforgettable visit, especially if there is no close cloud cover. Top all this off with the Sound of Music Tour and a visit to the salt mines, and you will have a great stay.

Stayed September 2011, traveled as a couple
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409 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
New York City, New York
1 review
4 of 5 stars Reviewed October 10, 2011

I don't write many reviews, but had to comment on this beautiful hotel in the charming city of Salzburg. It is old wolrd luxury style which is very charming, especially in this part of the world. Our room wass beautifully appointed with antique furnishings, a large luxurious bathroom (think Four Seasons/Ritz) and a great view onto the square in front of the hotel. The staff is extremely friendly and helpful. The breakfast was excellent. We liked it so much we decided to stay for an extra night. The lovely receptionist recommended booking online through a 3rd party (Expedia, etc.) as their direct rate was significantly more expensive. Not a problem when they had a computer onsite for guests! We had the booking secured in minutes for 100 euro less than their direct booking rate. For dinner we tried a traditional Austrian restaurant one night which was great. The second night we went to St. Michael's restaurant which was excellent and set in a beautiful outdoor garden in what claims to be the oldest restaurant in Central Europe. They were hosting a "mozart" concert that evening which we caught the end of. I would recommend doing the full dinner/concert they offered - it was that good! We did the Frauline Maria bike tour which is an excellent way to see the city and brought us to all the Sound of Music sights as well as other noteable sites in the city. We loved Salzburg, just wish we had a bit more time to explore it and the surrounding areas of Austria and German. Truly a stunning part of the world!

Room Tip: if you are VERY sleep sensitive, ask for a room in the back. I am, but our room fast the front of t...
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wilmington, Delaware
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 25, 2011

Prior to an organized museum tour of baroque and rococo churches and palaces in Bavaria and Franconia, I spent three wonderful days and nights in Salzburg with three dear friends who were also on the German tour. After much research, we decided on The Bristol and our selection was the right one. From the minute we checked in, the emphasis on customer satisfaction was obvious. Each of our three rooms was in a different category from single to deluxe double. All were beautifully done with large bathrooms, wonderful lavender bath products and crisp linens. All of the major sites of Salzburg are within walking distance and our boat transport to the water gardens of the fascinating 17th century Schloss Hellbrunn (do not miss under any circumstances) was just over the bridge from the hotel.

Everyone at the front desk was helful and charming and Christine stands out in particular. Amusing and witty, she sized us up immediately as serious tourists who also like a bit of fun. Nothing was too difficult for her to arrange - from our Sound of Music bus tour - another must do even if for Margaret Mead purposes only, to the recommendation of a local restaurant free from tourists - The Funny Monkey - just three blocks from the hotel which local musicians
frequent and where we savored dumplings stuffed five different ways, a treat that would lure me back to Salzburg.

During the days, our pursuits were serious - both Mozart museums, virtually every church, the residence, fortress, and the art and history museums. Back at the hotel from a busy day we were welcomed like old friends. Refreshed by a lavender bath, it was off to savor the culinary treats of the city. Other than the Funny Monkey, the St. Peter Stiftskeller provided a memorable evening of local dishes beautifully prepared and presented along with some noteworthy Austrian wines - a new discovery for all of us. And then there was the hotel buffet breakfast with every possible treat and variety to suit any taste.

We did examine the other top hotels in Salzburg to have a coffee or a drink and check out the competition. Our conclusion is that The Bristol is THE place to stay for charm, old world good manners, helpfulness, and happy memories to sustain one until the next visit.

Room Tip: Could not see that there were bad rooms. Even my friends single accomodation was absolutely charming...
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2011

Old school European with modern amenities. Huge, wonderful rooms. This may be my favorite hotel in Europe.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
east midlands - uk
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 11, 2011

Excellent position in central Salzburg. Lucky to get a free parking position immediately outside the hotel.
The hotel is very refined and with an air of old-school luxury. The wireless internet was free.
We had a room on the fourth floor with a restricted view, but the fittings were of excellent quality and the large bed comfortable. The air-con worked and was reasonably quiet.
Bit of a downside were the lifts. These are centrally located within the hotel and do clank a bit when they start up. If you happen to have a room adjacent to them it can keep you awake but it wasn't a serious problem. I think it affected us as we were in a room which was nearer than most. Didn't have an evening meal here but the breakfasts were great.
We will be back.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed September 6, 2011

We stayed at the Bristol a couple of nights while in Salzburg. Terrific location, underground parking is close by for 15 Euros a day, everything is close and within walking distance. We had a corner room, probably around 400-500 square feet on the second floor. Very quiet, air conditioned, very comfortable. In all, I would return.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 7, 2011

I have been to Salzburg nine times now and stayed at a number of different hotels. The Hotel Bristol, while more expensive than any other I have stayed in, is definitely more luxurious than any other. There is a great choice at breakfast, and the views of Salzburg from the front 5th floor bedrooms were well worth the money! The last time I stayed here we had a much larger bedroom, so it is worth noting that the size of both the bedroom and the bathroom does vary greatly. However, the fantastic view from our room more than made up for it! Very handy for both sides of town and the Mirabell Gardens.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bristol Hotel Salzburg

Address: Makartplatz 4, Salzburg 5024, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Salzburg
#3 Family Hotel in Salzburg
#3 Romantic Hotel in Salzburg
#8 Business Hotel in Salzburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Bristol Hotel Salzburg 5*
Reservation Options:
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Also Known As:
Salzburg Bristol Hotel

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