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“Loved this hotel! Very helpful staff” 5 of 5 stars
Review of Hotel Mozart

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Hotel Mozart
4.0 of 5 Hotel   |   Franz-Josef-Strasse 27, Salzburg 5020, Austria   |  
Hotel amenities
Ranked #17 of 135 Hotels in Salzburg
Certificate of Excellence
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Loved this hotel! Very helpful staff”
5 of 5 stars Reviewed November 18, 2013

This was a great hotel to stay in. It was clean, comfortable and in a great location! Rene the concierge was great too! He was very knowledgeable and extremely helpful! After suggesting a restaurant, he would go out of his way to call the restaurant and set up a reservation for you so there would be a table ready by the time you arrived. Great customer service! The internet didn't work well on the higher floors but it worked great in the parlor area so it wasn't a problem. I would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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689 reviews from our community

Traveler rating
    313
    283
    68
    20
    5
See reviews for
153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 31, 2013 via mobile

Stayed in room 502 with view over city to snow tipped mountain. There is an adequate lift for a hotel this size. The bathroom was spotless and is newly fitted out with a good modern shower that actually indicates hot and cold water. The room is sunny and inviting with light coloured timber floors, wardrobe, shelf for luggage, desk, chairs, small fridge and comfortable bed.

This was our 18th night in a European hotel and most are hot, stuffy and often smelly. This hotel stands out with fresh clean smell and comfortable temperature. Breakfast was perfect. Fresh fruit, juice, cereals, breads, pasties, cheeses, hams, hard boiled eggs, local cakes, good coffee or tea served by a very pleasant lady in a cheerful room. The staff were all helpful and friendly giving us advice on train times, restaurants and sight seeing. This place is a gem!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
54 reviews 54 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 20, 2013

Easy walk from the train station to this mid-sized hotel. Lovely reception area and very helpful English-speaking staff. Room was clean and a good size for two people. The bathroom was newly renovated with a fair sized walk-in shower. Very easy walk to the old town. Helpful suggestions from staff about where to eat as well. Breakfasts smelled wonderful, but we opted to walk into town and grab a coffee there instead.

Room Tip: Elevator is very small. Ask for a lower room floor if you're travelling with lots of luggage...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 20, 2013

The service was very professional. The staff spoke fluent English (Arthur was particularly friendly and helpful), and they provided us with a very nice map on which were marked the restaurants that they recommended around town. In addition, our room was nice and quiet, the decor very tasteful, and there was a good range of food for breakfast.They also kindly presented us with a very nice CD of Mozart's music when we left.The only disappointments were that their wifi was down (and there were no alternatives close by - although Arthur did his best to try to find one), the glass sheet in the bathroom did little to contain the spray from the shower, and although you can walk to a number of attractions, the area around the hotel in not particularly interesting. Although on our next visit we might consider staying in the very quaint Altstadt (cost? noise?), we would stay at the Hotel Mozart again without hesitation.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2013

We stayed at Hotel Mozart for 3 nights.
Staff was very eugene and helpful. Especially Rene(the receptionist) helped us a lot and made correct directions where to eat at, where to visit etc.
Hotel is also very close to Altstadt and walking distance to shops, museums, concert hall and castle.
Rooms are quite small but decoration is old style(and we adored it)
İf you will visit Salzburg you should stay in this hotel, you eill not regret it:)

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunblane, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 18, 2013

A lovely welcome, pleasant room and good breakfasts. Situated in a quiet area but within walking distance of all the attractions. Suited us very well as it was quite small and thus personal. No evening restaurant, but they provided an excellent and well researched list of local eateries so this was not a problem - in fact quite the opposite we found some excellent places to eat

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westford
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 10, 2013 via mobile

Great little hotel. Excellent location and value. Only 120Euro for a double is a great price. Nicely appointed. Very hospitable, friendly and funny staff. No amenities in room (but for 120E you can buy a lot of shampoo). Nicely appointed decor, delicious breakfast with wide selection and really good coffee. Nice find and it"s Mozart, in Salzburg!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Mozart

Address: Franz-Josef-Strasse 27, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Room Service
Hotel Style:
#13 Romantic Hotel in Salzburg
#15 Luxury Hotel in Salzburg
#15 Family Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mozart 4*
Number of rooms: 33
Official Description (provided by the hotel):
Enjoy your stay in four-star luxury in Salzburg and look forward to lovely days in the cosy (70 beds) Hotel Mozart with its many appealing advantages. The rooms are furnished to the four-star standard with loving taste and style. Partial W-LAN Internet access, internet terminal in the lobby. ... more   less 
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Also Known As:
Mozart Hotel Salzburg
Top Hotel Salzburg
Salzburg Top Hotel

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