We stayed in Room 501 on Thurs 26th July. Stefanie welcomed us efficiently and with excellent English. We were able to leave our bags whilst sightseeing and she told us our room would be ready at 1pm, despite official check-in of 3.30pm. Our room was a otal surprise, more like a suite complete with private balcony with chairs. The suite was spotlessly clean, well equipped and the air conditioning worked well. The bed was large and very comfortable.
Breakfast was served by friendly staff and there was plenty of choice on the buffet tables.
We do wish continental hotels in this price category would provide tea and coffee making facilities in the room, but this isn't specific to this hotel.
Location is perfect, I am "noise-sensitive", but I have never stayed in a city centre hotel that was this quiet, both inside and out.
The only teeny-tiny niggle was that the towels were very small and quite thin.
A lovely hotel with efficient, friendly staff. Don't hesitate to book.
Stefanie should receive a special Trip Advisor customer service award.