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“Very Nice Hotel” 5 of 5 stars
Review of Hotel Elefant

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Hotel Elefant
4.0 of 5 Hotel   |   Sigmund Haffner Gasse 4 | 5020 Salzburg, Salzburg A-5020, Austria   |  
Hotel amenities
Ranked #13 of 134 Hotels in Salzburg
Toronto, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Very Nice Hotel”
5 of 5 stars Reviewed May 2, 2012

We would definitely recommend Hotel Elefant. From this location, my wife and I could easily walk to all the attractions throughout the old town and across the river in the new town. We were very happy with our room (quiet, clean, spacious and nicely decorated). The breakfast buffet was very good and staff were friendly and helpful. The WiFi was a bit spotty in our room but still worked. The front desk was excellent and we appreciated all the help and advice given by Klaus and especially Stefanie.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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532 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 30, 2012

Spent 3 nights here in a triple room which was actually a double bed and double sofa bed. There was plenty of room even with the sofa bed, with this only being a sofa the room would have been huge! The location couldn't have been better; right in the heart of the Old Town. There was a separate entry area to our room (308) and large ensuite bathroom so each area could be closed off. The staff are very helpful and breakfast is the usual European fare with the added bonus of scrambled eggs and bacon. Lots of restaurants nearby however we found them to be cheaper on the other side of the river. The hotel is a fair distance from the central station and we found it a bit of a struggle walking to our hotel on arrival all loaded up on a 35C day so we spent 10E and caught a taxi to the station when we left- money well spent! This hotel is fabulous. We thoroughly enjoyed our stay and wouldn't hesitate to recommend it.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 19, 2012 via mobile

I stayed for three nights at this lovely hotel. It is right in the heart of the Old Town and yet extremely quiet - no street noise once inside. From the reception staff to the breakfast room manager, every interaction with the Hotel Elefant team has been friendly and attentive. My room was a good size, given normal European standards plus the building is an historic one. Well fitted out (although I'd have loved a kettle to make tea in my room), clean, bright, and a view up to the fortress.

I would highly recommend this hotel to anyone visiting Salzburg. You will be around the corner from every major sight, including the Mozart birthplace, close to the river, stepping distance to shops, churches etc, and be able to see the great beauty of the city up close.

A great choice in Salzburg.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Top Contributor
163 reviews 163 reviews
47 hotel reviews
Reviews in 62 cities Reviews in 62 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed April 17, 2012

We have been staying here on and off for almost 40 years and have never been other than delighted with our stay. The hotel is run by a family that has been here since the middle ages (their portraits line the breakfast room) and you still get the family feel. The takeover by Best Western has not left a mark: the same staff welcome you, the same staff serve you in the restaurant. The rooms have been tastefully updated and are very comfortable. But do not expect large rooms or large bathrooms, or a spa, as this is a very old building. But what you have is perfect; a charming hotel in the best location in town, a short walk from the opera houses and with one of the best restaurants in Salzburg. Small things help, like the very friendly receptionists and the free wi-fi (though it doesn't work too well in every room). But it is the total experience that impresses: you will want to come back!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2012

For comfort, cleanliness, service, location and wonderful staff, it has to be one of the best hotels I have ever stayed in. The price is very reasonable, and all details have been thought of. The attractions of Salzburg are all within easy walking distance, and the Schloss Hellbrun and the Untersberg are both easy to reach by the same bus line. The genuine attitude of the staff was very impressive; not just doing a job but being really happy to assist. The breakfast was superb, and the WiFi worked perfectly.

Stayed April 2012, traveled as a couple
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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 6, 2012

Have just had 2 nights at the Hotel Elefant in Salzburg. Perfect location, very friendly and helpful staff. Breakfast fabulous, and hotel restaurant very good. Very good hotel.Would definitely stay there again. Very comfortable room, all mod cons.

Room Tip: Because the hotel is reasonably priced, go for a junior suite , or something other than a standard.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed April 6, 2012 via mobile

Some reviews say its too expensive, but seriously? You are in salzburg and right in the middle of the old town... It couldnt be cheap. The superior room was quite nice and spacious, staff was super friendly and breakfast buffet really adequate. But the best has to be the location.

  • Stayed April 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Elefant

Address: Sigmund Haffner Gasse 4 | 5020 Salzburg, Salzburg A-5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#10 Luxury Hotel in Salzburg
#11 Romantic Hotel in Salzburg
#15 Family Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Elefant 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Elefant
Best Western Salzburg
Salzburg Best Western

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