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“Charming hotel” 4 of 5 stars
Review of Castellani Parkhotel

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Castellani Parkhotel
4.0 of 5 Hotel   |   Alpenstrasse 6, Salzburg A-5020, Austria   |  
Hotel amenities
Ranked #52 of 135 hotels in Salzburg
Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Charming hotel”
4 of 5 stars Reviewed July 6, 2013

We also were booked here by our tour director and I am glad he did so. It is a refreshing change from the chain hotels. We were upgraded to a jr suite away from the main building, next to the chapel, which was nice but odd in it's floorplan. However, it had a lovely bathroom. It was clean and comfortable. Fortunately it was cool outside as there was no air conditioning. I don't think I would have enjoyed it had it been hot. There was not enough air movement through the suite due to it's peculiar layout. A fan was provided which was essential to comfort----again, due to lack of air movement because of the floorplan. The breakfast was nice but they were having difficulty accommodating a full house.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, July 8, 2013
Dear guest,
dear SharonWS1982

thank you very much for choosing the Castellani Parkhotel and for taking the time to share your experience with us.

It is our pleasure to hear that you enjoyed your room, the spacious bathroom and our hotel amenities.

We are looking forward to welcoming you back at our hotel.
Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Brisbane
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 25, 2013

Our stay here was booked by our tour operator but we loved our room which looked out onto the bar terrace/garden area. Free wifi which was awesome and professional staff. The weather was quite warm and the air con whilst on wasn't very efficient. Breakfast was a lovely buffet. An enjoyable walk into the old part of town or there is a bus stop nearby.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, June 28, 2013
Dear guest,
dear Minigirl24,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us.
We are very glad about your positive remarks which are a prove of our continuously improving services.

Thank you very much for mentioning our professional staff and our buffet breakfast with a large selection for heaving a good start in the day.

We are looking forward to welcoming you back at our hotel soon.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
US
Top Contributor
115 reviews 115 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed June 21, 2013

Had a pleasant stay at this lovely, clean and comfortable. Spacious rooms with nice amenities and even two Mozart Kugeln (chocolates filled with marzipan and praline) left on the pillows! Comfortable beds. Breakfast was good. Love that thy show Sound of Music looped on one channel - had planned to rewatch it before my visit but didn't have a chance to and so watched it at the hotel. About a 15-20 min walk to town center. You should probably walk along the river and turn off. We got lost coming back from town trying to go through the town rather than along the river (have a look at the map though as there are two streets that split/merge, you need to veer off to the street that's odd the hotel and runs parallel to the river). Free wifi.

Stayed June 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, June 24, 2013
dear chatterbox-2007,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your candid feedback with us.

We are glad to hear that you enjoyed our service and the proximity to the old town!
At our reception all our guests are getting a free salzburg city map.

We are looking forward to welcoming you back at our hotel soon.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
371 reviews 371 reviews
65 hotel reviews
Reviews in 59 cities Reviews in 59 cities
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed June 17, 2013

Good:
-Free WIFI in the room.
-WIFI is fast.
-Reception is helpful.
-I enjoyed my dinner at the ground floor Western restaurant, definitely value for money!!!

Bad:
-Small hotel with 5 floors.
-Small sized room.
-Nearest restaurant is a 10 minute walk away.

Room Tip: 4th floor has a gym, & inside there is an excellent SAUNA & STEAM ROOM !!!
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, June 20, 2013
Dear guest,
dear singlish_sg

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your candid feedback with us.

We are glad to hear that you enjoyed our fast free WiFi in our hotel and especially in your room. Thank you for mentioning our excellent service at the reception and for rating our Fine Dining Restaurant Salieri and the offered high quality food!

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 10, 2013

The hotel is nice enough and the room was fine apart from the fact it was very hot and the air conditioning did not seem to make much difference, because of this we had to have the windows open. Our room was on the 4th floor and looked out on to the bar terrace area we were fine the first nigh but on the second night were woken up by a very loud drinking group. To be fair on the hotel staff when I phoned down to reception they did ask the group to quieten down but this took a while.
The breakfast was fine and I would stay at this hotel again if they could guarantee me a room not facing the bar terrace.

Room Tip: Not backing on to the bar terrace
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, June 21, 2013
Dear guest,
dear Trevor J

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your candid feedback with us.

Thank you for your rating concerning the service of our reception and our cleanliness of our hotel.

We are sorry for the group of people making noise outside and we can assure you that next time this will not happen again as we have plenty of other rooms facing again calmer areas around the hotel.

We are looking forward to welcoming you back at our hotel soon.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
94 reviews 94 reviews
25 hotel reviews
Reviews in 49 cities Reviews in 49 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 5, 2013

My experience may not be duplicated by others but I am rating on the basis of my experience. When we arrived we were upgraded to a suite which was on the top floor & was beautiful in a Bavarian type way. Big sitting room with wood burning fireplace, separate entry with second bathroom & ironing board & iron. Nice large bathroom. It is a bit of a walk to the old town but doable. Unfortunately, I was there for the record rains that caused massive flooding & the walk was a bit of a slog, even with the complimentary umbrellas the hotel offers its guests. It appeared that this hotel is used by large tour groups and business people and so it is very professional & business-like in its approach. The breakfast was extensive with something for everybody's taste. We usually use B&B's and small places but I thoroughly enjoyed the amenities that come with a more commercial approach. The dining room had excellent food but we did have some problems communicating with the waiter. The other thing that I must mention is that I screwed up on communicating our stay in Salzburg would be 3 nights. The hotel immediately accommodated my mistake & never made mention of it again. I am a fan based on that courtesy alone! If you are driving, there is ample parking & it is right off the street and close to the front door. I didn't use the pool or spa so am not rating them.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, June 21, 2013
Dear guest,
dear KathrynandTerry,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg and for taking the time to share your feedback with us. We are very glad about your absolutely positive remarks which are a prove of our continuously improving services.

Therefore we are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 25, 2013

We arrived for a one night's stay at the hotel with our tour group. I found our room to be a nice size - and there was an iron and ironing board! Inside the closet was a safe - two pairs of new slippers wrapped in clear plastic - and a shoe horn! I wasn't sure if they would charge for the slippers - so we didn't use them! The bathroom was nice - again, Europe hotels don't have washcloths! There was free Wi-Fi in our room which was helpful in emailing family back home. They have a courtyard with a small chapel for weddings or just to go on your own. The only issue I had was there were only sheer curtains on our large window and no privacy curtain which was a little unsettling. The location of the hotel was within walking distance of the town - about 20 minutes. The breakfast buffet was good and offered a variety of things for the start of your day!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales_Assistant, Manager at Castellani Parkhotel, responded to this review, May 28, 2013
Dear guest,
dear cmariert,

thank you for choosing the Castellani Parkhotel for your stay in Salzburg with your tour group and for taking the time to share your feedback with us.

We are glad to hear that you enjoyed your stay and that you liked our room facilities and of course also our large hotel park and the near distance to the old town of Salzburg. Thank you that you mentioned our various breakfast buffet which let you start in a wonderful day in Salzburg!

We are looking forward to welcoming you back at our hotel.

Best regards from Salzburg,

Gerhard Seidl
General Manager & Castellani Parkhotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Castellani Parkhotel

Also Known As:
Castellani Parkhotel Hotel
Castellani Parkhotel Salzburg
Castellani Parkhotel Hotel Salzburg
Address: Alpenstrasse 6, Salzburg A-5020, Austria
Location: Austria > Austrian Alps > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Salzburg
#29 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castellani Parkhotel 4*
Official Description (provided by the hotel):
The 4-star Castellani Parkhotel stands out for its location near the city centre of Salzburg and its excellent accessibility. It provides unique atmosphere and combines classic elegance and modern architecture, creating an elegant and luxurious style of living. The spacious hotel park with 400-year-old linden tree and a baroque wedding chapel forms the heart of this city hotel. The Restaurant serves regional dishes and international delicacies, accompanied by selected wines. ... more   less 
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