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“Excellent hotel in a great location” 5 of 5 stars
Review of Mercure Salzburg Central

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Mercure Salzburg Central
4.0 of 5 Hotel   |   Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)   |  
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Ranked #44 of 135 Hotels in Salzburg
Heiligenblut, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel in a great location”
5 of 5 stars Reviewed November 14, 2012

We had an unforgettable night in the hotel. Everything was perfect, the room is simply wonderful, and its cleanliness also. Our only problem was the small variety at breakfast.
But i can only recommend this hotel, because it is 10 minutes from the downtown.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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742 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Treviso, Italy
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

Confortable and new hotel, with nice and clean rooms, good breakfast, less than a km far from the city center. We were traveling with a 11-year-old child: his small bed was uncomfortable but the staff proposed to upgrade to a bigger room for free. There are only a few free parking places outside, and the covered parking is 11 € a night.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herefordshire
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 24, 2012

My wife and I spent 4 days in this hotel, exploring the area. Lovely large room & bathroom. All very clean, and comfortable. There was even a fridge, which we were able to use for our own drinks. The staff were friendly, the Wi-Fi was usable, altough stronger in the lobbby. Although the hotel was out of town, on the first day we walked, and discovered a pedestrian concourse, with great shops. We realised how much we would have missed had we used the bus. We bought a Salzburg Pass, which gave free transport to all the atractions in the city. Well worth doing!

Room Tip: Our room was rear facing away from the street, overlooking gardens. Very quiet, and we kept the air...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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baliamis, Manager at Mercure Salzburg Central, responded to this review, November 4, 2012
Dear Guest´s,

thank for visiting us and for your comments and recomendation. It is always a pleasure for our staff to read about happy guest. This is a great reward for them. We hope you will visit us again in the future and send you many greetings from Salzburg
The Mercure Team and Thomas Baliamis, General Manager
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Winnipeg, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 11, 2012

We spent 2 days in Salzburg. We arrived on September 3rd afternoon and left on the 5th. First contact with the young fellow at the reception desk was absolutely unpleasant. With no reason and totally unprovoked he made unacceptable comments related to our citizenship (Canadian) and ethnic background (Romanian). I had to endure his "nice" and "polite" comments on two occasions same day (3rd of September) when we registered and after a while when we asked some directions to get to the underground parkade. His attitude in both occasions was totally unprofessional.
Leaving this aside, fortunately we didn't have the pleasure to meet this character again, our stay in the hotel was very pleasant. Convenient location in a quiet area at walking distance from old town, the service (room, dining) was very good. The room was clean and pleasant.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Manager at Mercure Salzburg Central, responded to this review, November 4, 2012
Dear Guest´s from Canada,

thank you for taking time to describe your feelings and sorry so much about the behaviour our young receptionist. I spoke alrady with him. I hope this was the only one negative point in your stay.
Best regards from Salzburg to Winnipeg
Thomas Baliamis, General Manager
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Prague, Czech Republic
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 2, 2012

I stay at the hotel Mercure with my family for 3 nights and we really enjoy it. Hotel is clean, staff is very friendly and smiling, breakfast is good. Only a few minutes to the centre and castle, 20 minutes by car from wonderful Kings Lake and mountains...We are looking forward to come back and stay at Mercure again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Manager at Mercure Salzburg Central, responded to this review, November 4, 2012
Dear Adlton,

thank you very much for booking the Mercure and for your very positive comments.
We hope you will visit us and the city of Salzburg soon
Many greetings to Prag

The Mercure Team and Thomas Baliamis
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Edmonton, Canada
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 25, 2012

We (two couples) booked two rooms for two nights. The hotel is newly renovated and very clean. We ate dinner our first night at the hotel's restaurant. The food was better than expected. I think it was the best weinersnitchel we had on our trip. We needed a hotel with parking. It was 11E/night which was less than we paid lots of other places. The breakfast was 15E ea (also the going rate). We had A/C and a window that opened. I was pleased there was a magnifying mirror in the bathroom. The only drawback was the distance from old town. We walked back and forth twice. Quite a distance and some of it through a pretty seedy area. The price and the freshly renovated clean hotel with a friendly staff compensated for the location.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Salzburg Central

Address: Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Salzburg
#21 Family Hotel in Salzburg
#29 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg Central 4*
Number of rooms: 139
Official Description (provided by the hotel):
The Mercure Salzburg Central is easy to reach by car or public transport, with Getreidegasse, Mirabell Garden, the historical center, Linzergasse and the main train station just a few minutes' walk away. This 4-star hotel in the city of Mozart is ideally located for cultural trips, city breaks and short stays. One of the reasons why the conference and seminar hotel is so highly rated among business guests is its proximity to the conference center, exhibition center and airport. ... more   less 
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Also Known As:
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Accor Salzburg Kapuzinerberg

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