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“I would definitely recommend!” 4 of 5 stars
Review of Mercure Salzburg Central

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Mercure Salzburg Central
4.0 of 5 Hotel   |   Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)   |  
Hotel amenities
Ranked #37 of 134 Hotels in Salzburg
Blumenau, SC
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“I would definitely recommend!”
4 of 5 stars Reviewed February 20, 2012

We spend two nights at this hotel and we really like our choice since our arrival. The staff was very helpful and friendly. The breakfast was excellent and the rooms were clean and comfortable. We didn´t have to pay extra for the garage or for the internet. The old town is only 10 minutes walking distance.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Geschäftsführer at Mercure Salzburg Central, responded to this review, February 22, 2012
Dear SuzanaStr
Thank you very much for your recommendation! We are very glad to read, that you enjoyed your stay with us and that you felt comfortable.
The location is indeed very close to the old town. For people with tired feeds we can recommed the direct bus line Nr.2 from City Center (Station Bayerhamerstrasse). Publich Transport is very easy to use in Salzburg.
Looking forward welcoming you soon again
Sending kind regards to Blumenau,
Thomas Baliamis & Team
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654 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Christchurch, New Zealand
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 6, 2012

We stayed in the hotel in September for 4 nights. As we booked our room 9 months in advance, we got a good deal for the room which including breakfast. We really enjoyed staying in this hotel and in Salzburg. As the hotel was doing the rennovation, they upgraded us to a newly rennovated room at higher floor. The room looks very nice, clean, tidy, modern and big. The bed is very comfortable, too. As we asked for a quiet room, they gave us a room not facing the main road which is nice and quiet.
The staff are very friendly and helpful. We love the breakfast including nice yoghurt, fresh fruit, bacon, sausages, eggs, cornflakes, dried fruit, good varities of tea. There is so much food you can choose from and it's not easy you can find this kind of good breakfast in Europe.
We also love free car park provided by the hotel. The only disadvantage is they don't have free internet service.
Overall we had a great time in this hotel and we will stay here again if we go back.

Room Tip: If you love quiet room, ask for the one not facing the main road.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Geschäftsführer at Mercure Salzburg Central, responded to this review, January 22, 2012
Dear Meg L,

Thank you for the time you took to publish your impression on your stay at the Mercure Salzburg Kapuzinerberg. We are happy to read that you enjoyed your stay with us!

Especially glad we are about your gentle comments on our Team as well as your recommendation to our breakfast. We shared your feedback immediately.

There is still a lot to discover in Salzburg and we indeed hope you will come back soon!

Sending best Regard to New Zealand
Thomas Baliamis & Team
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London
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 5, 2012

Overall pleasant hotel, with great breakfast included. Only 10' away from donwtown Salzburg. But walking home from a long late night in town, we had to cross the same neighbourhood, but now populated with prostitutes... Not aggressive by any mean, but not the most pleasant environment, with car drivers passing by to have an ogle...
Hotel is undergoing refurbishment, which meant that the sauna wasn't opened, shame as it was freezing when we were there!

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Geschäftsführer at Mercure Salzburg Central, responded to this review, January 13, 2012
Dear MrWery,

Thank you very much for your posting. We are happy to read that the overall impression of our hotel was to your satisfaction.

We are in close contact with police in order to get rid of the described problem and are happy to inform, that first progress have been made. As it seems like the locations are on permanent move all over Salzburg (as in a lot of other cities as well) we are quite optimistic, that the problem will be solved within a few days.

With best regard to London
Thomas Baliamis and Team
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A TripAdvisor Member
4 of 5 stars Reviewed January 4, 2012

Hotel is 15 mins far by walk from the historical centre of Salzburg, rooms are clean and in a good overall condition, service is average, internet available 24/7 without any problems, food is very good.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Geschäftsführer at Mercure Salzburg Central, responded to this review, January 5, 2012
Dear Guest,

many thanks for your recommendation! We are happy to read that you enjoyed your stay with us in Salzburg!
Hope to welcome you soon again!
Kind regards
Thomas Baliamis & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Salzburg Central

Address: Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Salzburg
#18 Family Hotel in Salzburg
#25 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg Central 4*
Number of rooms: 139
Official Description (provided by the hotel):
A 4 star hotel offering 139 rooms. The Mercure Hotel Salzburg Kapuzinerberg is located in the north east of Salzburg, only 1.5 kilometres from the historic town centre and only 8 kilometres from the international airport. The hotel features a lounge bar, one restaurant, 6 meeting rooms, a parking garage, a sauna, steam bath and solarium. ... more   less 
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Also Known As:
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Accor Salzburg Kapuzinerberg

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