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“Pleased with the hotel and services.” 4 of 5 stars
Review of Mercure Salzburg City

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Mercure Salzburg City
4.0 of 5 Hotel   |   Bayerhamerstrasse 14 a, Salzburg 5020, Austria   |  
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Ranked #43 of 136 Hotels in Salzburg
GreenLeadersBronze level
Wigan, United Kingdom
1 review
“Pleased with the hotel and services.”
4 of 5 stars Reviewed September 16, 2013

THe hotel was really nice, clean and staffs were helpful and pleasant.The hotel was only 10 mins walk to the city centre, and the bus stops is only about 5 mins walk.Although most of the time we just walked going to the city centre.There is also a spar and liddl nearby.Over all I am happy and satisfied with this hotel and if ever we go back to Salzburg, I will surely book on this hotel again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Manager at Mercure Salzburg City, responded to this review, September 17, 2013
Dear guests from Great Britain,

first of all thank you for your review! We will be more than happy to share your comments with our staff!

Hope Accor can welcome you again in the future.

Best regards in Salzburg

Thomas Baliamis, General Manager Mercure Hotels Salzburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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661 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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blackpool lancashire
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 12, 2013

My daughter and I stayed for 2 nights recently,I feel most of the earlier comments are accurate ,On arrival I was disappointed at reception area very dull dreary and tired,our room on 1st floor was the same dated and tired,I did feel it was clean and would not find fault with housekeeping ,saying that the breakfast area i found to be clean with a delicious choice of food and efficient service from the staff. distance from old town ect was just right and indeed a pleasant walk ,As the manager says a refurbishment is due that should make this hotel an ideal place to stay.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Manager at Mercure Salzburg City, responded to this review, September 13, 2013
Dear Guests,

thank you for your feedback which we will be more than happy to pass to our team.

We hope we can welcome you in our newly renovated Mercure Salzburg City soon. +

Best regards from Salzburg,

Thomas Baliamis, General Manager Mercure Hotels Salzburg
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Quezon City, Philippines
Level Contributor
69 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed September 9, 2013

Saw a special promotion on this hotel for a summer booking so ended up staying at the Mercure City Salzburg for two nights.

The hotel itself is nicely located, being in between the old town and the train station (even though it is not particularly close to either one).

Rooms were clean and spacious enough but a bit tired. Even the furnishings seemed like they date back from the 1990's which I did not expect for a Mercure. But for the price I was paying, I didn't mind.

Internet is available thru a public PC at the lobby.

During our last day we had asked if we could have a slightly later check out but apparently Mercure had already devised a way to profit from that by charging a small fee for every extra hour of late check out that guests wanted to take. Fair enough.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Manager at Mercure Salzburg City, responded to this review, September 10, 2013
Dear guest,

first of all thank you for your feedback on your stay we always appreciate this.
The Mercure Salzburg City will renovate the next year to offer our guests more modern comfort. Meanwhile we would recommend the sister hotel Mercure Salzburg Central which is fully renovated and can probably meet your expectations more.

We hope we can welcome you again in one of our ACCOR properties.

Best regards,

Thomas Baliamis, General Manager Mercure Hotels Salzburg
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Wales
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed September 7, 2013

Nice comfortable hotel not too far from Salzburg centre although the area where the hotel is is not the most picturesque part of Salzburg. There is secure parking and the rooms are very comfortable. Breakfast was excellent and we loved the head waiter who looked after us (sounded like Arnold Schwarzenegger!) All in all an excellent place to stay for a short visit to Salzburg.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baliamis, Manager at Mercure Salzburg City, responded to this review, September 9, 2013
Dear Guests,

thank you for sharing your comments on tripadvisor! We thank you for your positive feedback and will share this with our team!
Hope we can welcome you soon in the future in one of the ACCOR Hotels.

Best regards,

Thomas Baliamis, General Manager Mercure Hotels Salzburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14 a, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Salzburg
#29 Luxury Hotel in Salzburg
#30 Family Hotel in Salzburg
#32 Romantic Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg City 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine.. ... more   less 
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Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City

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