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“Traditional Austrian Hotel” 4 of 5 stars
Review of Crowne Plaza Hotel Salzburg - The Pitter

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Crowne Plaza Hotel Salzburg - The Pitter
4.0 of 5 Hotel   |   Rainerstrasse 6 - 8, Salzburg 5020, Austria   |  
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Ranked #27 of 134 Hotels in Salzburg
uk
Top Contributor
88 reviews 88 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
“Traditional Austrian Hotel”
4 of 5 stars Reviewed July 31, 2012

We stayed for five nights at the Salzburg Crowne Plaza. Being platinum Royal Ambassador in Priority club we got a pleasant upgrade to a junior suite. Being a city centre hotel we did not expect a view but were pleasantly surprised by the quietness from the streets below.
Breakfast was a usual fairly good buffet thst was always being replenished by attentive staff. There is a good selection of tes to make your own pot with.
The usual chamber maid was excellent and we noticed a substantial decline on her day of with the temp.
The Aircon could be better, I understand the engineers are aware of its shortcomings.
Bottled water and the hospitality tray were refurbished daily; excellent.
The location is good being close to all the city centre attractions and the gardens are a very short walk away. The buses stop very close to the hotel.
All the staff are very friendly and helpful although not always 100% accurate with information.
We would certainly recommend this Hotel for a similar type of Visit.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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759 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Adelaide, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 19, 2012

Stayed for three nights and found the hotel comfortable. Friendly staff and free internet access located in foyer. Room adequate but looking tired. May be overpriced for overall quality.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 15, 2012

Very nice hotel with plenty of amenities. Our room was very small (others in our tour group did have larger rooms) but it was very tasteful and had all the normal amenities. It is in a great location and easy walking distance to the Mirabell Gardens and the river and old town. Breakfasts were fabulous with a very wide choice and high quality foods. No free wifi, which is a must nowadays, but the rates were quite reasonable. There was free access to two computers in the lobby, but they were always busy. Highly recommended.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, MD
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 11, 2012

Location is just a few blocks from the train station and a block from the Convention Center. Hotel needs updating (and very poor internet at 12 euros per day), but good service and relatively convenient for the old city. Rooms were quite good but need updating. Feels old. The staff were very helpful. "Pitter" restaurant was good.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa, Texas
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 11, 2012

Stayed here a couple nights and room was spacious for family of four with large bed and pull-out sofa, but there was no a/c to speak of and the room was very warm during the day. There were nice big windows to open to the cool evening air, but the street noise made it hard to sleep. Maybe a room on the courtyard would be better. The beer cellar in the basement is fun and had good food. Staff was very corteous and were hard-working. Location is close to Mirabell gardens and not that far from the old town. Easily walkable.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wexford
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 9, 2012

We stayed in this Hotel for two night's and were very happy with the greeting we recieved at our check in and were upgraded to a beautiful mini suite.... we had a meal in the garden restaurant on one of the nights and it took a very long time for each course to come out, even getting cold mains, however it is fair to say they were very busy that evening but I did feel they could have had more staff on to cater for the gursts...

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nonthaburi, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 9, 2012

I was traveling with my husband and 3 kids. We arrived the hotel around noon when the room wasn't ready to check in. The staff helped us to find a room so that we could rest after the long journey. They upgraded us to superior room with more space.
The location is good -- near almost all attractions and train station. Unluckily that the wifi internet is not free.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Salzburg
#20 Romantic Hotel in Salzburg
#20 Luxury Hotel in Salzburg
#22 Family Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Number of rooms: 199
Official Description (provided by the hotel):
Step inside the classic 19th-century facade and grand marble Lobby of Crowne Plaza Salzburg-The Pitter. Our dedicated staff can help you finalise your banquet or conference arrangements, and they're on hand to provide local sightseeing knowledge. Energise yourself in the Fitness Centre or discover a taste of Austria in our bars and restaurants.Many of the city's attractions are under 20 minutes' walk from Crowne Plaza Salzburg-The Pitter. Stroll to the Cathedral on the Domplatz square where you can listen to the summertime classical music festival, or sip mulled wine at the annual Christmas market. We're next to the Congress Hall, just 900m from Salzburg rail station and less than 5km from Salzburg Airport. ... more   less 
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg

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