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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
5.0 of 5 Hotel   |   Getreidegasse 37, Salzburg 5020, Austria   |  
Hotel amenities
Ranked #4 of 134 Hotels in Salzburg
Holland, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“great stay”
5 of 5 stars Reviewed November 5, 2012

My wife and I stayed here in October for two nights. We had a wonderful stay the staff was so helpful too. One night there was a little hum coming from the heating register. A staff member fixed it right away, then the hotel sent us a basket of fruit and goodies plus a bottle of wine. We didn't complain prior, only reported the hum. Needless to say it was a great stay with a helpful staff giving us directions etc. plus they all speak fluent English.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, December 5, 2012
Thank you very much for your postive feedback and I am very happy that you enjoyed your stay. Since our hotel was built in 1407, unfortunately things break but wes usually are able to fix it. I do hope you enjoyed the fruits and wine and look forward to having you back with us, soon.
With warm regards
Wolfgang Putz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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578 reviews from our community

Traveler rating
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    29
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    6
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104
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
  • Russian first
  • Spanish first
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English first
Nantucket, Massachusetts
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012

Spent two nights slightly off season so they bumped us up to a suite. Everything about this hotel is terrific. Staff, cleanliness, nice rooms, great beds, free internet, location and just the overall character of the hotel captures the spirit of Salzburg - a delightful town.

Room Tip: We were in 49, a suite and it was great.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, December 4, 2012
Thank you very much for your kind feedback and we are very happy that you liked our Suite. We only have 5 but they are really nice.
Especially during off season, when we have the change, we give uprades to increase the satisfaction of our guests.
Looking forward to having you back with us soon.
Wolfgang Putz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 25, 2012

No pool no fitness center. You don't need either , this is one of the best walking cities!
The Goldener Hirsch is our favorite hotel in Europe. Salzburg is the music capital and this hotel is the inveterate Austrian Hunting Lodge. Gemütlichkeit defines the experience. We have been here many times and feel at home. the staff is genuinely friendly, the ambiance...well everyday is like Christmas, and you will never find a better more comfortable bed with down comforters ..am
Nowhere. Truly a five star gem in the crown of Starwood's luxury collection. There is no better value in Salzburg and we have been going there for 30+ years. THIS IS AUSTRIA!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, December 4, 2012
Thank you very much for your kind feedback and I it is really true, the friendliness is genuine. We just love our guests.
I do hope to have you and your family back with us soon.
With warm regards
Wolfgang Putz
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2012

The hotel is situated in the middle of the old town of Salzburg. Everything can be reached from here by foot. The hotel serves a good breakfast buffet and has two good restaurants (one of them works well for families too). The staff is very nice and helpful. Clearly a very well managed hotel which we can recommend to anyone being a business traveler, couples, solo or families.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, October 25, 2012
Dear valued guest,

thank you very much for your nice feedback and I am glad to hear that you enjoyed your stay with us.
I remain with best regards
Wolfgang Putz
(Hotel Manager)
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Phoenix, AZ
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 17, 2012

My wife and I were visiting Salzburg for the first time for five nights. We were looking for a hotel that was walkable to everything, little more on the luxury side and would give us the feel of Salzburg. This hotel met every expectation. Upon check in we were told were had been upgraded; not sure why but we had a corner room which was more of an apartment and overlooked the main street and front door of the hotel, with windows that fully opened letting us enjoy the fresh air and noises of the city (close them at night to avoid people noise). Location and staff were superb and it is a great hotel from which to explore Salzburg and the surrounding area. Would also highly recommend the Fraulein Maria Sound of Music Bicycle Tour; you'll see things you'll likely not otherwise see. To the men in the group, do it and enjoy; you will be surprised at how much fun you will have. Highly recommend this hotel to help you really experience Salzburg.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, October 25, 2012
Thank you very much for your kind feedback and great to read that you enjoyed the hotel as well as the bike tour for Sound of Music. We will share your feedback with our partners.
Looking forward to having you back one day.

I remain with best regards
Wolfgang Putz
(Hotel Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 12, 2012

Location can't be beat, and the service surpasses anything I've ever seen. Each member of staff attentive, English-speaking, courteous and willing to go the extra mile.

Water was nice and hot, room comfy and quiet. No tea-making setup in room. Breakfast a bit spendy (32 euros for egg breakfast) but this is a 5-star after all. I had the Wiener Schnitzel which was out of this world - light, tender and tasty.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, October 25, 2012
Thank you very much for your kind and positive feedback and we are happy to learn that you enjoyed your stay.
the Wiener Schnitzel is one of the most popular dishes in both of our restaurant, served by our kind colleagues.
Looking forward to having you back one day
I remain with best regards from Salzburg
Wolfgang Putz
(Hotel Manager)
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Houston, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 11, 2012

This hotel is right on the main shopping street of Salzburg in a building that is several hundred years old. However, it has a huge amount of old world charm and was a excellent hotel which I would highly recommend. We had a nice suite which provided a sitting area for guests which reminded everyone of a nice old ski or hunting lodge. The staff was more than helpful and made us feel welcome. While there are cheaper places to stay in Salzburg this is a bit of an old world treat.

Room Tip: We had suite number 22.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKrischek, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review, November 16, 2012
Thank you very much for your kind feedback. The hotel was desined and furnitured by Countness Harriet Walderdorff mirroring her own country house in the mountains of Salzburg. We do hope you return soon to Salzburg and our hotel.

With best regards
Wolfgang Putz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Romantic Hotel in Salzburg
#3 Luxury Hotel in Salzburg
#4 Business Hotel in Salzburg
#4 Family Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Official Description (provided by the hotel):
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 
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Also Known As:
Goldener Hirsch Hotel

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