Recently stayed for a weekend at this hotel and really liked the place. It is old-world-charm in design and furniture and could do with an upgrade in some areas like the lobby, but it also reflects the city quite well.
The room was comfortable and spacious, but the highlight is the club lounge on the 7th floor. It overlooks the adjacent park and provides a great view of the castle. Food and beverages are of high quality and the choices are great. Evening cocktails are served until 10.30PM, the longest I have ever experienced at any Sheraton hotel.
The staff could be a little warmer and welcoming, taking better care of guests, e.g. at breakfast to refill coffee and juices or take away plates, but service was still on a good level.
The only thing that was very disturbing were the various smells in the lobby. Either it reeked of smoke from the bar (I was very surprised to see people smoke indoors in an open space like the bar-lobby area polluting the entire area) or of grease from the kitchen. The hotel should do something about ventilation in the lobby if customers should be allowed to smoke at all...
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- Also Known As:
- Sheraton Salzburg Hotel Salzburg
- Salzburg Sheraton