I really can't tell you how impressed we were with this hotel. From the minute we walked in we felt unbelievably welcome and we knew it was going to be a great stay. We stayed in a 2nd floor club room which I highly recommend. Booking a room on this floor gives you access to the 7th floor club lounge where you can relax and enjoy fabulous food and beverages included in the price of your room. We started every morning with breakfast which consisted of scrambled eggs, bacon, deli meats and cheeses, fruits, yogurt, pastries, breads and cereals. They will also offer to make omelets and fried or hard boiled eggs. In the afternoons after a morning of sight seeing we made our way back up for a beer, bottled water or coffee. In the evening after dinner we would visit once again for a nightcap. Different whiskies, beers, wines, juices, waters and delicious desserts, cheeses and breads are available all day long. We have stayed at other hotels with club floors but this one is by far the best we've ever experienced. It really is amazing that they offer all of this! There are also two hot dishes in the afternoon and evening along with soup if you can't make it out or prefer not to go out for a meal. The staff is unbelievably friendly, knowing our names after the first day, and welcoming too, always clearing dishes and asking if everything is alright. Our room was clean, well appointed and the housekeeping staff made sure we had plenty of towels and amenities every day. Our room, 212, overlooked Marabell Gardens with two huge windows that opened so that we could enjoy the fresh air. We also had free Wifi which is very important for my husband whom is always working throughout vacation! The hotel itself is in a great location with Mirabell Gardens right behind it which you can walk through to get to Old Town. Old Town is a quick and beautiful 10 minute walk from the hotel and the staff will give you directions along with a map of the city to get you started. We have traveled all over Europe and I have to say that this is one of our favorite places to visit and stay….can't wait to go back again!