Following a recent stay I was disappointed on the size of our room which included a single pull out bed for my 15 year old daughter which was placed with one half wedged up to the drafty balcony window and the top half against the radiator. We actually moved to the end of our bed.
When we asked the receptionist if they had another room we were told that our room was a standard room which is always reserved by Crystal and that they were fully booked. Unfortunately we then discovered that their was no hot water for a shower, only luke warm. During our weeks stay we only managed 2 hot showers which were taken late afternoon which suggests that the hot water system cannot cope when fully booked. We spent most evenings after dinner in our "small room" as the small lounge area was directly opposite the main entrance and was extremly chilly. The small bar area which was opposite the lounge area was again not very appealing which meant there were not other areas in which to spend time relaxing.
Access to the free Wi-fi proved difficult and we were unable to connect for the majority of the time.
As for the spa area we disappointed to find that the "Jacuzzi" as stated in the brochure is just a single bath with jets and which required a token to be purchased from reception. We also had to pay 5 Euros for gowns which was not stated in Crystals brochure description.
The restaurant in our opinion was the hotels saving grace with the staff extremly attentive and friendly. The breakfast menu offered everything from cereals, fruit, fresh bread rolls to boiled and fried eggs along with omelette made to order. Between 4 - 5 pm there were teas and coffees along with cakes and often a savoury dish.
The evening meals were sufficient although our 15 year old struggled with many of the meals and would have preferred it if there had been a childrens menu on the evenings when she disliked what was on offer.
As for the ski resort itself we were disappointed in the lack of piste grooming which resulted in poor conditions on the majority of pistes. Even first thing in the morning the pistes appeared to be in the sort of condition you'd expect at the end of the day and not first thing. We also found the runs to be extremely short.
We have been skiing for the past 11 years and this is the first time we have been disappointed with a ski resort.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and BookingOdigeoWL so you can book your Hotel Latschenhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Latschenhof Hotel Obertauern