This hotel was the third stop of 2 nights on a four centre rail tour. It was the worst of the hotels we visited by a long way. Superficially the location in the town looked lovely as did the vaulted entrance and courtyard. We were checked in and given a room key. The room had not been prepared and when I asked about this was told that check in was usually 3pm. We arrived at 1pm. The room was sorted but was basic - no safe, no coffee/tea facilities. The room and hotel was hot (the weather was nice) and the lack of ventilation even with windows open and a fan running was a problem. I can appreciate that fitting air con in a building such as this would be a challenge. The bathroom needed an overhaul - the sink was cracked, the plug mechanism broken. Breakfast was ok but marred by other guests allowing their children to handle croissants and other food then put it back - something the hotel cannot control. The staff were a mixture of reasonably helpful to rude - not experienced directly by me but I did see a German speaking lady totally ignored by a staff member. In our case we found them not fortcoming at all - we did not know that we had to arrange with the hotel the time we needed a taxi for a transfer to the station for the next stage of our tour as this had been organised for us at previous hotels by Inghams. I did not find out about this until I asked them if I had any messages on the night before our departure. The hotel seemd to live off history however I suspect with no evidence that there are very nice rooms in this hotel and at a price that may have received better service.
- Official Description (provided by the hotel):
- The Romantik Hotel Post is a historical building built around the year 1500 with splendid cross vaulta and a Renassaince facade. It is located in the centre of the pedestrian zone and therefore ideal starting point for private and business travellers. The hotel has 63 rooms On the 3rd floor - above the rooftops of Villach - a wellness area with the following equipment is at your disposal. The hotel has 63 rooms. ... more less
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- Also Known As:
- Romantik Hotel Villach