My family and I stayed at this hotel in Melk, and found the accommodations to be quite charming. Unfortunately, we decided to go with the 8% discount by paying cash. ( as suggested in Rick Steve's book) Not a smart move. I carefully counted out the money needed, twice, to make sure there was no error. Then I handed it over to the woman at the desk. As I was passing the money over, my partner and I noticed a 5 Euro note slip to her desk. Interesting magical sleight of the hand. She said I was short 5 euros; we pointed out the 5 note that had dropped, and she said that was not ours and she had it there before. My partner and I argued the point, but eventually it was 1 against two, and I needed to pay an extra 5 euros. Not a major problem, but if she does this little "drop" of the money with each cash paying customer, then she might be making an extra 100 Euros a day. A lesson learned. Never hand over cash without counting it out carefully in front of the recipient, before it is passed over.
Next unprofessional problem which should horrify all guests leaving luggage in "safe storage" while they tour around ( after check-out, but before leaving the town). Normally bags are put in safe keeping either behind a locked door, or behind the receptionist's desk. ( maybe even luggage tags given!) At this hotel, they were put in the middle of the waiting area, where anyone could help themselves. No luggage tags, and no one even watching them. We came back after several hours and pulled out our laptop . No one was even watching. No staff was even nearby! We could have helped ourselves to other people's luggage also. Needless to say, I then took my laptop with me. Possibly Melk is very safe, but this is not acceptable, and I have never seen this in other more professionally run hotels. Two lessons learned. Luckily we were only short 5 Euros, but it could have been much worse. Gave us a sour taste for this hotel in Melk.
- Also Known As:
- Hotel Zur Post
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