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“My holidays” 5 of 5 stars
Review of SENTIDO Sandy Beach Hotel

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SENTIDO Sandy Beach Hotel
4.0 of 5 Hotel   |   Larnaka-Dekeleia Road | PO Box 40857, Pyla, Larnaka 6307, Cyprus   |  
Hotel amenities
Ranked #1 of 4 Hotels in Pyla
1 review
“My holidays”
5 of 5 stars Reviewed 3 weeks ago via mobile

My holidays at sandy beach hotel was very nice and relaxing.. The cleaning was good and the service great. The food and the service was also great. The hotel has many activities during the day and people with experience to advice you.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 3 weeks ago
Dear Litsa1993,
Thank you for your wonderful review! It was a pleasure to host you and we very much look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
    135
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    57
    19
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been coming to this hotel for many years now and never have been disappointed. The pool is always clean and pleasant to swim in. I don't now what the above review about the dirty beech is about as it is not the hotels responsibility.

I have a little child 3 years old and she was catered for perfectly.

The rooms are always mainted to satisfactory quality and clean.

Also the staff are friendly and anything we needed they would help.

I will always return to this hotel.

highly recommended

Stayed November 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 3 weeks ago
Dear Louca1003,
What a great review! Thank you for sharing your comments about your recent stay. We are pleased you had such a positive experience and we are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a week from 26 October to 2nd November 2014 during the 1/2 term school holidays. We did receive our promised room upgrade, but even so the room was very small for 2 adults and 1 child, with a camp bed pushed up against the patio doors. This was a deluxe room but to be honest would at best be described as a standard room at most hotels we have visited before. What we were not aware of when booking is that it is the end of the season and the hotel is closing next week for the winter.

The beach bar was closed when we arrived, the beach is not maintained and full of rubbish, with ageing and broken sun beds. Drinks and rubbish were not cleared from the beach by the hotel staff. Pool, grass and outside areas not maintained either. After heavy rain and thunderstorms one afternoon, the hotel staff did not even bother to wipe dry the outdoor seating by the main lobby bar.

Restaurants what a joke, limited food choice on the Buffett, same food every day, lunch and dinner. Food always cold even the soup! We stayed on an all inclusive basis. What a mistake, this means limited choice of food and drinks. Pool bar ran out of coke on tap, used up bottles (not included for AI guests) and resorted to local supermarket Cola!!! Only one bottle of water supplied in the room. You have to get fresh ones at the restaurant or pool bar - but only at meal times! Why?

Entertainment stopped after the second night and we were told cancelled due to small number of guests at the hotel.

Basically we paid for facilities that were not provided by this hotel, the management are non existent at this hotel and we're never available when we went to complain. The management have treated their guests with no respect, we paid peak holiday prices to stay at this hotel for this week and received inferior service, food quality and facilities.

  • Stayed October 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 3 weeks ago
Dear EnglandEmily,
Your review and personal thoughts regarding your recent stay with us are most appreciated and welcome. It is without a doubt very valuable to have our guests' point of view, so we can resolve all matters and ensure a comfortable stay for everyone. I am sorry to read you were unsatisfied during your stay at our premises. Had we received any of these issues during your stay we would have had the opportunity to make amends and ensure a comfortable stay. All your points and comments will be taken very seriously and acted upon. Once again thank you for your notes and for choosing the SENTIDO Sandy Beach during your visit to Cyprus.
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

A wonderful hotel, beautiful surroundings. Good facilities for families. Clean, modern and spacious rooms. Not enough plug sockets for our gadgets but overall excellent. The restaurant provided delicious meals with polite and efficient service.

  • Stayed October 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Bookcyprus.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 3 weeks ago
Dear AAvy,
Thank you so much for your five star review and for sharing your comments about your recent stay. We are pleased you had a positive experience and we are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Sentido Sandy Beach Hotel from 21 October till 1st November. The first thing I have to notice is the good client-oriented staff that is the strongest point of this hotel.
Hotel location is very convenient to make daily trips to Larnaca and back. Sandy Beach is located on Dhekelia road, where there are a lot of supermarkets and tavernas.
The only suggestion is to hang some shelves in a shower cabinet where a visitor could put shower gel, shampoo and soap.

  • Stayed October 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 3 weeks ago
Dear Iva_240887,
Thank you for your nice review. We sincerely appreciated your kind comments and glad that you have enjoyed your stay with us! The satisfaction of our clients is our highest priority. We will be glad to welcome you back at the SENTIDO Sandy Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pro arguments
- great people here, especialy Cristina the hotel concierge. Talk to her if you plan to stay here. She will give you all the info and tips where to eat, what to see. Visit the other side Cristina.
- good organisation of events: disco night, wine tasting, piano night, etc.
- great reception. We were greeted with the best lemonade and we had wine and fruits from the house, sent to our room.
- good breakfast assortment
- cleanness at its best
- trips organised by Cristina
- recently renovated room
- lovely decorated pool with palm trees and frangipan flowers
- all staff smiles and is interested if you are ok.
Cons arguments
- no respect from the rude hotel nearby. Music too loud kept us awake ✊✊✊
- only payable wifi in room, free internet in lobby
- no international tv station except bbc. Only 18 channels :(

Stayed October 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 4 weeks ago
Dear Razvan I,
On behalf of the SENTIDO Sandy Beach team I extend our warm regards. Thank you for choosing us for your accommodation during your visit to Cyprus and for sharing your experience on Trip Advisor. We are delighted to see that you had an enjoyable stay with us and hope to have the opportunity to welcome you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

Have had an unbelivebaly nice rest in this hotel!Visiting Cyprus since 1989,know it very well,so i am firm in my estimation!
All is done here for your calm rest if you actually need this. Best of all i like the place,very cose to the sea,clean sandy beach,nice palms,singing birds,always nici cut green grass,a lot of swimming open pools- all this done,taken care with special feeling-nature taste!
As for rooms-always clear,with all necessary facilities!Food is delicious!Personnel is qualified,speaking many languages,ready to help you any minute,never mind time of the day!Cyprus is paradise,and this hotel is a part of it!

  • Stayed October 2014, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelations-SBH, Guest Relations Manager at SENTIDO Sandy Beach Hotel, responded to this review, 4 weeks ago
Dear Tatjana224,
Thank you for your five star review! We sincerely appreciated your kind response and glad that you have enjoyed your stay with us. The satisfaction of our guests is our highest priority. We will be glad to welcome you back at the SENTIDO Sandy Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO Sandy Beach Hotel

Address: Larnaka-Dekeleia Road | PO Box 40857, Pyla, Larnaka 6307, Cyprus
Location: Cyprus > Larnaka District > Larnaka > Pyla
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pyla
Price Range (Based on Average Rates): $
Hotel Class:4 star — SENTIDO Sandy Beach Hotel 4*
Number of rooms: 195
Official Description (provided by the hotel):
Five-story Beachfront Hotel located 12 km from airport. With pools, restaurants, bars, conference facilities, gym and spa, its the perfect place for a holiday or business trip. ... more   less 
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Also Known As:
Sandy Beach Larnaca
Hotel Sandy Beach

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