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“Not The Best Choice” 2 of 5 stars
Review of Fairmont Monte Carlo

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Fairmont Monte Carlo
4.0 of 5 Resort   |   12 Avenue des Spelugues, Monte-Carlo 98007, Monaco   |  
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Ranked #6 of 10 Hotels in Monte-Carlo
Leawood, Kanasa USA
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Not The Best Choice”
2 of 5 stars Reviewed June 18, 2014

For the price and class of this hotel, we expected much more. The room was small with not a whole lot to it. It also smelled old and musty. Our view was spectacular though, but there must be nicer hotels in Monte Carlo for the price they charge.

  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMC98, Directeur général at Fairmont Monte Carlo, responded to this review, July 21, 2014
Dear Madam, Dear Sir,

Thank you for taking time to share your experience on Trip Advisor.
I regret to see that the hotel did not meet your expectations. Please rest assured of our constant willingness to offer the best service at all times. While I understand you have been disappointed, I would appreciate to be in contact with you at your convenience, trusting that we will yet give us another chance to redeem ourselves in your eyes and welcome you back again to the Fairmont Monte Carlo. I would therefore like to invite you to contact me directly, at your convenience, at Louis.starck@fairmont.com, so we can speak in further detail about your experience.
We hope that you will give us another opportunity to show you the quality product and service the Fairmont Monte Carlo prides itself on having.

Thank you & Regards,
Louis Starck
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,526 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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English first
Buenos Aires, Argentina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

This is a perfect hotel to stay in Montecarlo. The location could not be better. Both restaurants - Nobu and Horizons - are highly recommendable. Nice pool. Good service. Excellent location: is nice to walk around - everything is at walking distance. View Montecarlo from de Fairmont is unforgettable.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMC98, Directeur général at Fairmont Monte Carlo, responded to this review, July 23, 2014
Dear Madam, Dear Sir,

Thank you for taking time to share your experience on Trip Advisor. I am thrilled that you enjoyed your stay in Monaco. It is a pleasure to see that you enjoyed Nobu and the Horizon restaurant, along with the pool and the beautiful location and views. Your recommendation is our greatest reward and we hope to have another opportunity to welcome you back to the Fairmont Monte Carlo soon.

Sincerely,
Louis Starck
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 14, 2014

Pros:
1. The rooftop restaurant has some great food for lunch, with an even better view.
2. The rooftop pool has a nice atmosphere and staff are friendly. (A good place to spend your afternoon and relax)
3. The gym is spacious, enough equipment for holiday 'training'.
4. Nice variety of other facilities: casino, restaurant, bar and business center.
5. Location is perfect: smack in the middle of walking distance to every part of town.
Cons:
1. Sea-view rooms are relatively dated (especially bathrooms) and the terrace sun blinds are not the cleanest.
2. Breakfast quality is average.
Tips:
1. Reserve your pool spot 1 day in advance.

Room Tip: Sea-view is a must.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2014

Fabulous staff, wonderful sites viewed from hotel room. Beautiful food and amazing service. Proximity within Monaco is excellent, close walk to the beach, palace, shopping centre and other must see sites. We felt safe at all times with the high number of police and security cameras. I would highly recommend the Fairmont Monaco to everyone.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMC98, Directeur général at Fairmont Monte Carlo, responded to this review, July 23, 2014
Dear Madam, Dear Sir,

Thank you for taking time to share your experience on Trip Advisor. I am thrilled that you enjoyed your stay in Monaco and were able to visit all the sites. Your recommendation is our greatest reward and we hope to have another opportunity to welcome you back to the Fairmont Monte Carlo soon.

Sincerely,
Louis Starck
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 12, 2014

My lovely man took me here for a surprise stay whilst we were staying in near by Frejus. We had a marvellous afternoon drinking cocktails in the sun, looking at possibly the most spectacular, humbling view in the whole world. We were treated really well, really respected , given space and staff were so professional. We love the Fairmont group and this hotel and its restaurant on the roof certainly did not fail to impress. Also to mention, had the obligatory Fairmont Club Sandwich late at night in my dressing gown, weeping and feeling so happy to be there. Buddha bar is next door which is great for a late night drink surrounded by the smell of jasmine. What a place to remember!

Room Tip: We had an internal looking room as we booked the day we got there but even that had a great view. Yo...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMC98, Directeur général at Fairmont Monte Carlo, responded to this review, June 13, 2014
Dear Madam,

I would like to thank you for sharing your valuable experience on Trip Advisor. Congratulations on your engagement; we are delighted to have been a part of this magical moment which you will remember for a lifetime. We hope to have another opportunity to welcome you and your fiancé back to the Fairmont Monte Carlo soon.

Sincerely,
Louis Starck
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 12, 2014

My Husband and I have have just returned from this hotel after staying for a 2 night break. All of the Hotel staff were helpful and polite throughout our stay, nothing was too much trouble. We were staying in a Seaview Room and the views were breathtaking waking up to various yachts moored outside every morning, also as it was my birthday a bottle of Champagne and Chocolates were left in the room for us, a sweet touch. The room was spacious and immaculately clean, although I did feel that the maid came to turn down the beds a little early, around 7pm as we were getting ready to go out for the evening, but for us we didn't mind as we were almost ready to leave and she was polite so we let her get on with it. Perfectly positioned for wandering about and we are definitely returning for a longer stay next time. :)

Room Tip: If you can definitely, definitely upgrade to a Seaview Room
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMC98, Directeur général at Fairmont Monte Carlo, responded to this review, June 13, 2014
Dear Madam,

I would like to thank you for sharing your valuable experience on Trip Advisor. We are delighted to see that you and your husband enjoyed the hotel and services. It is always a big pleasure to have been a part of your birthday celebration and we hope to have another opportunity to welcome you and your husband back to the Fairmont Monte Carlo soon.

Sincerely,
Louis Starck
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, California, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 10, 2014

The Monte Carlo Fairmont lived up to the storied reputation of Fairmont hotels world wide. We would definitely stay again. The only real issue during our entire stay was that the bellman never came out to get our bags from us after the taxi dropped us off.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMC98, Directeur général at Fairmont Monte Carlo, responded to this review, June 12, 2014
Dear Madam, Dear Sir,

I would like to thank you for sharing your valuable experience on Trip Advisor.
We are delighted to see that you enjoyed your stay; we seriously take our guests’ comments into account and I will convey yours to our teams to ensure this kind of situation is avoided in the future.

Your recommendation is our greatest reward and we hope to have another opportunity to welcome you back to the Fairmont Monte Carlo soon.

Sincerely,
Louis Starck
Hotel Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Monte Carlo

Address: 12 Avenue des Spelugues, Monte-Carlo 98007, Monaco
Phone Number:
Location: Monaco > Monte-Carlo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Monte-Carlo
#2 On the Beach Hotel in Monte-Carlo
#5 Business Hotel in Monte-Carlo
#5 Romantic Hotel in Monte-Carlo
#6 Luxury Hotel in Monte-Carlo
#6 Spa Hotel in Monte-Carlo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Monte Carlo 4*
Number of rooms: 602
Official Description (provided by the hotel):
The Fairmont Monte Carlo hotel is a unique four-star luxury convention resort located in the heart of the Principality of Monaco in between the Mediterranean Sea and the legendary Casino. It offers an unique view of the blue horizon, the famous Casino of Monte-Carlo and one of the best views on the Formula 1 circuit, the famous Fairmont hairpin.Spacious, comfortable with private terraces, its 602 rooms and suites decline perfectly the Riviera style.Fine dining at Nobu Fairmont Monte Carlo,amazing cuisine, mixing traditional Japanese dishes and South American spices and aromas; delicious and local Mediterranean cuisine at the Horizon-Deck, Restaurant & Champagne Bar, with breathtaking sea views; and non-stop service in a comfortable and relaxing atmosphere in front of the Mediterranean Sea at the Saphir 24, lounge & bar, open 24h/7d.Not to be missed, the award-winning 900 sqm Willow Stream Spa bathed by natural light, its ultra-modern Fitness Centre and its all year round heated pool between sea and sky. ... more   less 
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Also Known As:
Fairmont Monte Carlo Hotel Monte-Carlo
Fairmont Hotel Monte Carlo
Fairmont Resort Monte Carlo
Monte-Carlo Fairmont
Fairmont Hotel Monaco

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