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“Clean, comfortable, civilised and convenient for the slopes.” 4 of 5 stars
Review of Sport Hotel Village

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Sport Hotel Village
4.0 of 5 Hotel   |   Ctra. General s/n, Soldeu AD 100, Andorra   |  
Hotel amenities
Ranked #2 of 18 Hotels in Soldeu
Wales
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
“Clean, comfortable, civilised and convenient for the slopes.”
4 of 5 stars Reviewed March 25, 2013

We have stayed at the Sport Village on a number of occasions over several years as we learnt to ski at the absolutely excellent Soldeu Ski School.

Pros:
Spacious and comfortable bar/lounge areas overlooking piste run into Soldeu, finishes at the bottom of a lift that will either return you to the gondola or a short walk to the ski lockers near the front door of the hotel. (The Gondola leaves from the hotel complex but the ski lockers do take you on a very short walk outside.)
Pleasant relaxed atmosphere with some gentle entertainment (excellent lounge pianist on occasion).
Outstanding position, it has the shortest walk to the gondola of any hotel in town.
Easy walk to the rest of the village for apre ski.
Spotlessly clean on every occasion we have been there.
Pleasant wood and stone building and décor.
Good choice of generally good food served buffet style, something for virtually everyone and plentiful.
Rooms a good size and comfortable (if anything can be a bit too warm but easily rectified by opening the door to the balcony if you have chosen a room facing the pistes.)

Cons:
Drinks not included with evening meal, wines good but a little pricey.
No drink making facilities in the rooms (I would recommend a room with a balcony and use it to keep drinks cold, these can be bought from one of the 3 small food shops in town.)
No swimming pool, or spa on site. I believe that there is a pool area in the neighbouring sister hotel the Hermitage, I haven't explored these facilities but understand that the spa is excellent and that the pool area may be better designed for lounging than serious swimming. I believe that arrangements can be made for guests to use these facilities (at extra cost). There are also excellent swimming pools accessible by bus in Canillo and Andorra La Vella.

Room Tip: Mountain view rooms are good if you have a little cash to spare.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Kent
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 18, 2013

We generally try and fit a Ski week in at about the start of March and love staying at the Sport Village but don't confuse it with the Sport Hotel although it is the same ownership for it is not so well positioned. I think the food is amazingly good; there is an ambitious menu which includes fish and sometimes lobster or langoustine and a large variety of meats, vegetables and puddings. The wine is a bit pricey and the lowest cost was 16 Euros a bottle. This is not an old hotel but well finished in polished panelled wood of the high quality that you find in the Alps and Pyrenees. The staff are not local: some are from Spain whilst a good core are from Argentina. The main language is Spanish but one gets by on English. I think the staff understand the meaning of good service and go out of their way to please. We find that if there is a problem they rush to put things right. The hotel looks out over the ski-ing slopes and you need to pay a bit more to bag one of these rooms that face the mountains. I don't find it cheap but one could go a long way to find better value and I shall go having an annual visit if my pension allows it. We came back last night (17th March 2013 having spent a wonderful week and the snow was superb. Although it is not connected to the hotel your lift pass, normally close on £200 a week, is free if you are over 70 in age.

Room Tip: Pay the extra for a mountain facing room with a little balcony
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lancashire
Top Contributor
175 reviews 175 reviews
63 hotel reviews
Reviews in 109 cities Reviews in 109 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed March 16, 2013

With an unbeatable location right next to the Gondola and overlooking the lower pistes the is a very pleasant hotel and spotlessly clean throughout. The staff were generally very helpful and friendly with only the reception staff a little aloof. Our standard room was of a reasonable size, very comfortable with a little balcony with superb views over the piste and along the valley, again very clean.

We were on a half board package, and although we could not fault the quality and variety of the breakfast buffet, dinner left a little to be desired. Readers of teepees will know my hatred of buffets and my opinion has not been changed by our stay here. Masses of choice and different dishes daily but too much food going cold and congealed, too much mystery meat, sorry fat, and of course the usual scrum with the usual continental lack of queuing etiquette and the usual bloody kids milling about spilling beans on your trousers. I honestly cant see any other way to feed the numbers involved but if we were to return it would be on b and b and dinner at the many other restaurants in easy reach where they cook what you want and bring it to your table like civilised people. Rant over, this is a very pleasant well run hotel that we would certainly use again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Clandon, England, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 15, 2013

I stayed at this hotel on 3rd March 2013 for 1 week, booked via Direct Ski (great on-line tour operator and much cheaper than any other) with another couple. We really liked the hotel, good food nice rooms and although some of the staff were a tad grumpy we had read previous reviews and were not that surprised - it seems to be a common trait in Andorra though you CAN find some great customer service!

The only downside to the stay was the hugely expensive small bottles of water (they ran out of large ones) in the restaurant. We asked for tap water and were first told that it wasn't recommended (some of us had been happily drinking tap water in our rooms) and then when we asked why were there no warnings in the rooms about not drinking tap water in the bedrooms we were told that it was not restaurant policy to provide tap water. 4 euros 20 for a tiny bottle of water! Not impressed at all, particularly as in the shop down the road we bought a pack of 6 - 1.5 litre bottles for about 5 euros.

The skiing is really good in Andorra and I would suggest that if you fancy something different, give it a try, and if you choose Soldeu, I would strongly recommend this hotel, the location could not be better, there is a chair and a bubble right below the hotel. Just don't drink the water!

Lastly, there is a huge spa, shared by several hotels in the same group. It's good but not the best I have been to. We were allowed in free 1 day during our stay BUT we had to buy flip flops to get in at 12.50 Euros a pair (most expensive flip flops I have ever bought). So if you want to visit the spa, take your own flip flops. With the saving you make you will be able to splash out on almost a litre or water with dinner instead!

Room Tip: Make sure you ask for a piste facing room or a side view higher than the 2nd floor as then if you ge...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 11, 2013

We spent 3 nights at the hotel in March 2013. The location is excellent i.e. right at the Soldeu ski gondola station with very good ski rental and service facilities. The hotel itself seems to be past its glory. Reception and public areas are spacious and potentially attractive given the location and great views. However the hotel is beginning to age and rooms are not very comfortable (save for good bathrooms) and its newer neighbour i.e. the Sport Hotel Hermitage is much better option if money is no object in my view. For those who stay at Sport Hotel Village there is good access to Hermitage Hotel which has beautiful lobby, attractive spa and great dining options. Skiing with Soldeu used as a base is a very good option in Andorra. However the village has very few options for apres ski activities and the Sport hotel complex is the best option to spend time at after skiing unless one wants to venture into one of the average quality bars and clubs located along the main street. Overall if the hotel is renovated and upgraded it will have a chance to become one of the best places to stay and ski in Andorra if not in the Pireneyes. Until this happen I would go to Hermitage.

Room Tip: Aviod rooms facing the main street as they are very noisy at night and views are limited.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dartford, Kent, UK
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 11, 2013

As the title suggests, this should have been written a long time ago. I've just returned from my 7th visit in 9 years to the Sporthotel Village. From this attendance then, you can assume that the hotel is fairly good - but here are the main points:-

Location - Best in resort! Right on top of the Soldeu gondola and central to everything in the town. The building looks straight out over the mountain and provides magnificent views from both the rear and side elevations. The ski lockers are located to the side of the hotel (down some fairly steep stairs - why do they do that??) and you will therefore have to walk no further than a 100m or so from the lockers to the gondola.

Property - The Village has traditional, Catalan style architecture with impressive wood carvings and an even more impressive central atrium. A rigorous regime by the staff ensures that the public areas are well maintained at all times.

Bedrooms - Possibly a weak point at the moment - the bedrooms have always been generally good, very warm with good decor etc. However, on my visit this year, I noted that the bedroom furniture was looking a little worn, the doors and door frames (especially the bathroom) were swollen at the bottom - therefore, a little attention may be required in the near future. On a personal note, I really wish that the hotel would replace the sheets & blankets with duvets! I would also advise against a room overlooking the street - can be noisy when the late night revellers get kicked out of the bars at 3am!

Staff - Generally pleasant and helpful, always willing to give a smile and an 'Hola'.

Food / Drink - It's no secret that, whilst Andorra is a duty free principality, the prices of drinks in the bars have risen significantly over the years, to the point that you will probably be paying the same as if you were in a popular European resort for a summer break. This is generally due to the introduction of the Euro, with Andorra piggy-backing on the rises throughout the rest of the Euro-state without actually being a member (and a tax has been introduced for food & drink - strange for a tax-free country!). However, nothing prepared me for the €12.90 bill that I received for a gin & tonic at the hotel bar - That's over £10 for one drink!!! Now, I realise that the measures are 6cl, thereby being nearly 2.5 times a standard British measure, but even so - it was enough to ensure that I didnt order any more drinks from the hotel bar!
The food in The Village is buffet style for both breakfast & dinner and, whilst there is plenty to ensure that you will not go hungry, the food on offer has definitely gone downhill over the years - it is certainly not of the quality that you would expect from a 4+ star hotel. This is a real shame as it used to be of a much better range and quality than currently offered, and no amount of 'show-cooking' will disguise a poor cut of meat etc.

There is a 5 star hotel owned by the same hotel chain (Sport Hermitage) right next door, if you want a touch of luxury, a la carte dining etc, but this will cost you at least an additional 40% on top of The Village price. However, it is still worth visiting the Spa attached to the Hermitage (underground access from The Village) as it is the most fantastic relaxation time that you will get on this type of holiday - rates are discounted for Village guests, usually on a Monday & Tuesday.

In summary, I will probably continue staying at The Village, but only through the fact that there is little alternative in the 4+ star arena with The Village's location & convenience. However, they must look to maintain the high profile that they have built for themselves in previous years by not allowing standards to slip too far - otherwise guests may just start to look for another hotel (in another ski resort / country, potentially!).

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gibraltar, null, Gibraltar
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

My husband and I absolutely loved this hotel and we would love to revisit sometime soon. Our bedroom view was amazing as it faced the slopes and we could see a panoramic view of the white mountains and pine trees covered in snow. I couldn't have asked for a more spectacular view! The hotel in general is very clean, the staff are all extremely friendly and helpful. The overall impression is of a very high standard and cosy hotel. The restaurant service was excellent, there was a large variety of food and the staff were very much on top of things. We definitely recommend this hotel to all travellers who which to visit Soldeu, Andorra.

Room Tip: I would advise you to request a room that faces the mountains as you will surely not be disappointed...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sport Hotel Village

Address: Ctra. General s/n, Soldeu AD 100, Andorra
Location: Andorra > Canillo Parish > Soldeu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Soldeu
#3 Family Hotel in Soldeu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sport Hotel Village 4*
Number of rooms: 148
Official Description (provided by the hotel):
On the southern slopes of the Envalira Valley, SPORT HOTEL VILLAGE offers 148 rooms with private bath (25 jacuzzi), phone, satellite TV and a safety deposit box. ... more   less 
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Also Known As:
Sport Hotel Soldeu

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