We stayed half-board at this hotel in Arinsal during the later half-term at the end of February 2014. The holiday was booked with TUI company Crystal Ski and competitively priced with the option for 2 adults and 2 children to go half board only an extra £200 in total. When booking we asked to be away from Après due to the age of our children (although Arinsal is not the main Après ski resort in Andorra anyway).
The hotel is ideally located a 2-minute walk from the main gondola lift to the slopes with the back-door having a convenient secure room to store your skis, boards etc. It does not have a gym or a swimming pool but does have an excellent supermarket (reasonably priced) and a fantastic little restaurant / bar where we ate our included meals. Also attached is an equipment hire shop (that we used without issue) and an average priced ski shop (very convenient if you are hiring your equipment as it was open on the night of our arrival to give the full next day to ski).
Check-in was easy with the receptionist speaking excellent English and providing useful info on buses to other resorts etc. The reception is not 24 hours but help is available on a telephone if needed. Our room was 105 which can be seen on the hotel photos with the large windows. The room was very big with a large kitchen / dining area with a sofa bed (used for our kids) and TV (only Spanish / French TV or BBC World News) just offset. The bedroom was a good size with a double bed and ample storage (although only a handful of coat hangers). The bathroom was large with 2 sinks, toilet, and shower / bath with jacuzzi (I recommend filling the bath and using the jacuzzi to clear it out and then empty the water before using it yourself just to ensure the parts the cleaner couldn't access don't provide any surprises!)
The restaurant is called The Polar Base and was excellent. Breakfast options are what you would expect BUT it is all freshly cooked and prepared for you - the staff will go out of their way to make sure that they can cater for you. Tea / Coffee / Orange etc are included. Evening meals were of equal excellent quality cooked for you and to your liking. 3 different options were provided each night for each course (with a vegetarian option too) and the option of something else was always available and without issue for the staff. We had great cuts of meat (steak, chicken and pork) with options of sides ranging from healthy to chips!!! Drinks were not included on the evening but were reasonably priced (I recommend the house Rioja). The staff were very friendly and gave the feeling that nothing was an inconvenience (I needed my Argentinian steak cooking a little more and it was sorted in moments).
There was a bad point though - the noise on an evening. Not from the hotel but from The a Derby Irish pub opposite which is open (and noisey) until 2am. Many of the punters have to smoke outside and screams and shouts were common every night until 2am impacting on our sleep quality. I complained to our rep but the rooms were all full and we couldn't move - the rep did say this was unusual and blamed the noise on a particularly rowdy group that week. Whilst this was a problem for us I know that guests in rooms at the opposite side of our hotel did not have any noise problems and thus I would strongly recommend asking for a mountain side room rather than a street side (unless you're going for the après in which case this will not bother you).
The important question - would we stay there again? Yes and we intend to next year but I will email the Sant Moritz first and secure a mountain side room!
- Official Description (provided by the hotel):
- The Sant Moritz Apartments have all the ambience and comfort for a tranquil and relaxing holiday. The views of the mountains and the old village of Arinsal are spectacular. Located in privileged natural surroundings, Sant Moritz Apartments are a practical option for winter ski holidays or hiking routes to the local lakes and many more activities in the area. ... more less
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- Also Known As:
- Apartaments Turistics Sant Moritz Hotel Arinsal