You get what you pay for and with some change out of five hundred quid for a family of four to stay in The Crest for a week, my expectations were certainly not sky high - just as well as it turned out.
On the upside, the room was a decent size, clean and warm with quite a big balcony. There was also a chairlift right outside to take us skiing and let me see, what else was good about The Crest? Er, well, did I mention there's a chairlift right outside to take you to all the skiing?!
Truth is, the chairlift right outside The Crest is the best thing about this gnarley little hotel that has well and truely lost any mojo it may once have had.
The bar is drab, the lobby is drabber and if you're in the market for some tasty hot food then probably best to stay some place else - their restaurant is fowl, straight off a really bad episode of Ramsay's Kitchen Nightmares.
I also found the staff to be about as helpful as a gritter on a red run - they all seemed a bit "put out" and bored with us paying customers disturbing them in their hotel when all they wanted was a bit of peace and quiet. Paying what I'd paid to be there, I should have guessed that a basic weather forecast for the next day would be way too much information to expect from the dope on reception.
But taking poor customer service to a new low were the PANORAMA reps - muppets, a complete shambles, and downright rude at times. If you can travel with any other agency, do so, these three were the pits.
Like I said at the beginning, you get what you pay for, but this place is cheap and also a little bit nasty.
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- Also Known As:
- Aparthotel Crest Arinsal
- Aparthotel Crest Hotel Arinsal