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“Fab Staff and Great Food” 5 of 5 stars
Review of Louis Imperial Beach

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Louis Imperial Beach
4.0 of 5 Hotel   |   Poseidon Ave, PO Box 60284, Paphos 8101, Cyprus   |  
Hotel amenities
Ranked #16 of 97 Hotels in Paphos
Camberley, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Fab Staff and Great Food”
5 of 5 stars Reviewed August 17, 2012

My family and I have just returned from Imperial Beach hotel and would like to take this opportunity to say this is a great hotel. The staff are excellent and try to join in where possible. There are some minor issues which are highlighted in another review further down. I also got an ear infection but this I found out was not exclusive to this hotel.
The Animation team were a good laugh and tried to encourage as many people to join in were possible.
The management were brilliant when we had an altercation with another guest over a mishap with the sprinkler system. Thanks Alfie. The other guest was moved to a different hotel and all was sorted. Thanks.
My favourite service was the drinks offered at the sunbeds which meant that you weren't continually walking and queuing at the bar. This is especially good in an all inclusive hotel. Just watch out for the Romanian drinks waiters Florin and Cosmin. The can be a laugh a minute.
I don't think I would return to Paphos as there is not much to do. However the waterpark was great and if this is your kind of resort this is a great hotel to stay.

Room Tip: The rooms at the end had adjoining doors. Great with children
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 22, 2012
Dear guest,

We would like to thank you for having chosen to stay at the Louis Imperial Beach and for leaving a kind review online. We are glad to hear that you were satisfied with the services provided to you by our excellent, helpful and polite staff and that you were left amused by our animation team. Also, thank you for praising our brilliant management and the drinks served to your sunbeds, which you found was a lovely touch. We hope that we will get the chance to welcome you back to one of our Louis Hotels in the near future, maybe next time it will be in sunny Greece! We have beautiful hotels in Corfu, Zante and Crete. Finally, we hope that you recovered well from your ear infection.

Yours faithfully

The Management
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1,382 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (586)
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English first
stoke-on-trent
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2012

My partner and I got married at the hotel on 8 August 2012.The service was amazing from start to finish. We booked our wedding through Olympic Holidays and Michelle (who was based in the Uk)was brilliant and so helpful. Sharon was our wedding co-ordinator at the hotel, who was so reassuring and fantastic. Andreas was also helpful but tried to sell us all incluisve passes(30 euros each) to our 30 guests even though they were only staying for 1.5 hours. He told us it was hotel policy, after we threatened to take our wedding elsewhere it appeared it wasnt hotel policy after all! The hotel was fantastic, we had great air con although friends of ours had problems with theirs. The food was lovely and the reception and bar staff were really friendly.
All our wedding party had a great time and the gazebo was lovely to have our wedding under.
My partner(husband!) had a cake on his birthday given to him by the kitchen which was delicious! A thoughtful touch was when they asked whether he wanted it in his room or in the dining room- he picked the room!
We enjoyed the dinner for two as part of the all inclusive package and also another dinner for two as part of the wedding package. Both were much appreciated. A big thank you to the staff at the hotel and my brilliant wedding co-ordinator Sharon who made everything run smoothly. I would recommend this hotel to anyone. See you next year!

Room Tip: We had a great view from room 261
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 22, 2012
Dear guest,

On behalf of the Louis Imperial Beach we thank you for choosing our hotel as your wedding venue and for writing a nice comment on Tripadvisor.

Firstly, we would like to congratulate you and your partner on your marriage and we wish you only the best for the future! We are glad that the tasty food and its variety as well as the service given to you by our professional and friendly staff members met your expectations and satisfied your needs accordingly. It gives us joy to see that you much appreciated the thoughtful touches and both dinners for two as part of the all inclusive and the wedding package, and we are delighted to hear that your wedding seemed to be a great success, thanks to the great organization by Sharon and the staff. Finally, regarding your remark, we would like to inform you that our hotel policy is when we have non-residents attending an "All inclusive wedding", they must buy 'Drinks Day Passes' from the hotel, unless the wedding couple is on half-board. 'Day Pass' is Euro 65.00 including food and beverages, and 'Drinks Day Pass' is Euro 35.00 per day per person. In your case, our wedding coordinator Andreas was offering you the special price of Euro 30.00 for the drinks package. We hope for your understanding and are grateful to you for recommending us to anyone.

We would like to thank you one more time for your lovely words and we would be more than glad to welcome you back after the renovations for another enjoyable stay, next time maybe for your anniversary!

Yours sincerely

The Management
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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2012

Just spent 2 weeks at the Louis Imperial Beach Hotel and had a fantastic time, we stayed at this hotel last year and will be staying there next year. I would recommend this hotel to anybody, all staff are helpful and polite at all times, the maids work none stop but are always pleasant and cheerful keeping the rooms spotless. We went fully inclusive and so glad we did as the food was excellent. The animation team work really hard, none stop to make sure everybody of all ages enjoys their stay,. There was plenty of sunbeds and umbrellas therefore no mad rush or getting up at the crack of dawn to get one! I have holidayed in Paphos for the last 4 year, for the first 2 stayed at 2 other hotels, but this one was defiantly the best!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 20, 2012
Dear loyal guest,

Many thanks to you for staying at the Louis Imperial Beach for the second time and for putting such a charming review on Tripadvisor.

It gives us joy to read that once again you were left satisfied with the services at our hotel and that you found all staff members helpful and polite at all times. Also, thank you for praising the overall cleanliness thanks to our amazing housekeepers, and for giving compliments regarding the tasty food on offer. We are happy that the animation team amused you well and that you would recommend our hotel to anybody!

Reading that you are planning on revisiting us next year gives us great pleasure and we are already counting the days till we can welcome you back to the Louis Imperial Beach!

Yours faithfully

The Management
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2012

I stayed at this hotel 2 years ago with 12 members of my family and we had the most fantastic time. The hotel was lovely and clean, the staff very friendly and helpful, the food was great a real variety every night for everyone and it was just all round great, we were really made to feel at home. Could not find a fault.
We arrived to a very warm welcome quite late at night and was offered refreshments of sandwiches and crisps etc, this was very welcomed from us as we had not eaten since leaving England, a very nice touch Louis Imperial staff :-) We had 4 children with us and they all had a fantastic time and didn't want to come home. We had great entertainment every night also.
Anyway....I came on to trip advisor to check out the latest reviews as we are heading back to Louis Imperial Beach (for a 2nd time) in a few days, 15 of us this time and cannot wait. I'm glad to see that the reviews are very good still for the hotel and we look forward to having our holiday there. Last time we only stayed a week now we are staying for 10 days .... See you soon all x

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 20, 2012
Dear loyal guest,

On behalf of the Louis Imperial Beach we would like to thank you for having chosen to stay at our hotel for the second time and for sharing your opinion on Tripadvisor.

Your comments are much welcomed, and we are delighted to see that you had the most fantastic time two years ago and that you found our hotel very lovely and clean. Also, we are glad you appreciated the nice touches as well as the work of our very friendly and helpful staff and that the great food and its variety were to your likings. It is nice to see that you enjoyed the entertainment every night and that you are coming back to our hotel in a few days, we cannot wait!

We are very much looking forward to seeing you at the Louis Imperial Beach very soon again!

Best regards

The Management
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stockport
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2012

Just returned and have to say that the hotel is overall good, from the reception staff, to cleaners, bar staff, entertainment team who were all helpful and polite. The food and entertainment both had a good variety that would cater for all types. My only point I would like to raise is that my son and numerous other children suffered from ear infections which when mentioned at reception to staff about how this could happen, just recieved a vacant look. Im no expert but would possibly say it may off come from the swimming pool as did most other people that suffered. We did go last year and had no problems. Overall it was an enjoyable family holiday.

Room Tip: Sea view would be better for views.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 20, 2012
Dear loyal guest,

Let us thank you for staying at the Louis Imperial Beach again and for taking the time to share your lovely thoughts on Tripadvisor. We are delighted to hear that you overall had an enjoyable family holiday and that you appreciated the services given to you from all our staff members. Also, we are happy you liked the food and entertainment and that their good varieties satisfied your needs. However, we highly regret hearing about the ear infections your son had suffered from and would like to assure you that this matter will be followed up immediately. We hope that he is feeling better by now. Thank you and hope to see you back again in the near future!

Yours sincerely

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 14, 2012

Visited this hotel this hotel several times. The last time being over the Christmas period. The gala meals were excellent, the entertainment and the people we met were fantastic. The hotel rooms and public rooms are very well furnished and welcoming. Tried to book again this year but it was fully booked. The Manager and staff are very friendly, will definitely go back.

Room Tip: We always book sea view room on the first floor and have never had a problem with noise.
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 20, 2012
Dear loyal guest,

Let us show you our gratitude by thanking you for having visited the Louis Imperial Beach several times already and for posting a kind review online. It gives us great pleasure to read that you found the gala meals excellent, the entertainment team fantastic and the hotel rooms together with the public rooms very well-furnished and welcoming. Also, many thanks for praising our very friendly staff including the management and we are already looking forward to your next visit at our hotel!

Kindly yours

The Management
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Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2012

This was my second time at the hotel and i have to say was once again an amazing holiday, the staff throughout the hotel are always friendly and always make you feel welcome day or night. I had a room facing the tennis courts and sea and what an amazing view! the only issue i had with my view was the there was a building below but this was something that didn't affect my holiday and nothing that is even worth noticing. The air con within the room is very good.

But the one thing that made my holiday was the Animation Team (august 2012) they were brilliant, always happy, excitable and made the atmosphere around the pool amazing, they were not pushy in getting people involved in the fun games around the pool but made sure everyone had a good laugh and time. They all came round to talk to you and made sure they got too know you and made you feel comfortable. Ashleen, Amanda, Sara, Hannah, Valentine, George and Andre were the best entertainment team ive had and deserve alot o praise for the hardwork and effort they put in, good job!
Can't wait to be back next year and too hopefully see these entertainers again!

Room Tip: I'd highly recommend pool or sea facing views.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, Manager at Louis Imperial Beach, responded to this review, August 15, 2012
Dear loyal guest,

Thank you for choosing the Louis Imperial Beach as your holiday stopover for the second time and for leaving a charming note on Tripadvisor.

We are grateful to you for showing your loyalty for our hotel and it is nice to see that you once again had an amazing holiday, mainly thanks to our friendly, professional and helpful staff members, who are constantly ensuring that all your needs are satisfied. We are happy to read that you enjoyed your room with its amazing view overlooking the sea, that you appreciated the efficient air-condition in your room, and that you much appreciated the hard work of our amazing animation team. Thank you very much for your praises and we will gladly forward your compliments to the ones concerned straightaway!

It was a great pleasure having you as valued guests at the Louis Imperial Beach and we also cannot wait to see you again for another fantastic stay next year after the successful renovation!

Yours sincerely

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Louis Imperial Beach

Address: Poseidon Ave, PO Box 60284, Paphos 8101, Cyprus
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#11 Luxury Hotel in Paphos
#15 Family Hotel in Paphos
#16 Romantic Hotel in Paphos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Louis Imperial Beach 4*
Number of rooms: 239
Official Description (provided by the hotel):
Surrounded by exotic gardens and only a few steps from the azure blue Mediterranean waters this 4 Star Paphos hotel invites you and your family or friends to experience a truly relaxing Cyprus holiday. ... more   less 
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Also Known As:
Louis Imperial Beach Paphos
Louis Imperial Beach Hotel Paphos

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