Fifth visit to the Thalassa, which speaks for itself. Having previously visited the neighbouring Coral Beach prior to its increasingly rapid decline into absolute mediocrity, the Thalassa remains a beacon of excellence for the Leptos Group.
Situated on a peninsula in a quiet location with either side of the hotel facing sunrise or sunset – go for the latter as the views over the bay are pleasant and not interrupted by the older Coral Beach Hotel.
From the outside, however, especially from a distance, it looks distinctly unprepossessing... however, once inside, it reveals its true quality. The hotel itself has a peaceful and relaxing ambience, the fact that children under 12 not generally allowed being a big part of that, is spotlessly clean and the bedrooms are nicely appointed without clutter – most were were actually designed as interconnecting rooms and have been made into bedroom and separate living room with two bathrooms which is always a bonus. We had a suite on the 6th floor with outstanding sea views from two sides of the room and two balconies. The rooms are spotlessly clean with bed linen and towels changed daily – the housekeeping staff are beyond reproach. Now, I grant you folks don’t visit the Med to watch TV, but during the late evening and first thing in the morning it would’ve been nice to’ve had more than two English-speaking news channels! The hotel needs to address this as a matter of some import – perhaps by investing in some upgraded digital equipment. Also, the wi-fi whist free [as it should be in a 5-star establishment] was temperamental and kept ‘dropping out’ which was annoying when one wanted to use the ‘net. This needs addressing/upgrading, also. The pool area is neat, tidy and excellently located for views of the surrounding area and well designed as a sun trap for the sunbed-inclined, with a nice beach bar on a lower level and stairway access to the sea. The Spa is quite expensive but you get what you pay for, which is all one can really expect. The gym is small, was not effectively air-conditioned during our stay and needs some upgrading.
The nearby beaches are nice enough, the surrounding land area at best 'okay' - a typically Cypriot mixture of villas, desolation, tipped rubbish, half-built structures and tourist establishments, not exactly alluring but classic coastal Cyprus - from the sublime to the ridiculous all in a mile. We’re biased, we love the place – but it does have a ‘character’ all of its own, not for all tastes, perhaps. About 10 minutes’ walk up a hill can be found Coral Plaza where there are restaurants and bars. It's tacky and something of a neon-nightmare after dark, but safe and not short of eateries - not many of them very good, unfortunately. I highly recommend Trattoria La Vigna, Emelios the owner is a charming host and splendid chef - and warn the discerning eater off the Tex Mex opposite - Rio Grande -- beyond abysmal.
Back inside the Thalassa, the breakfasts are excellent; with a very good choice – though surprisingly lacking bread loaves - the bread mainly consisted of dry rolls and batons - not at all impressive and the one black mark. Hugely disappointingly, the Psari fish restaurant remained closed throughout our stay, about which I was not too impressed. The Ambrosia restaurant is the other [decent, albeit costly] option if you plan to eat in - but the menu needs an overhaul.... the food is terrific but there is not enough to choose from desert-wise. If you're able to do so, book some nights Half Board direct with the hotel before you go - it's cheaper.
Our overall vacation experiences at the Thalassa have always been that the staff are very agreeable and helpful, and this time was no different - particularly but not exclusively the following: on the front desk Euan who is ever efficient and personable, Penelope [Popi] who's diligence and charm are always to the fore, and Nicholas, plus Thomas of course; in the restaurant Aristos the knowledgeable and cheerful Matre'd, both Olga’s who were engaging as always, cheerful-George and Andreas, and at the bar, Mario. In overall charge, Pambos Michael, the former Manager who's now GM over the Coral Beach as well as the Thalassa who has always been willing to our observations and address any issues swiftly and positively, and once again [ably assisted by his PA Christina] dealt with an annoying matter relating to IT - it wasn’t solved but it was addressed swiftly and timely feedback provided - I am confident it will be resolved by our next visit. We met the new Ops Manager of the Thalassa – seemed like a pleasant chap, and finally a mention for Apricot-the-cat – one to melt the heart and bring a smile.
Would we return? Yes. Will we return? Yes.
Choose a sunrise room - the higher up the better.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 24, 2013
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We are delighted that your choose Thalassa Boutique Hotel & Spa for the fifth time and that once again you enjoyed your stay with us.
Thank you for describing the hotel so well and our rooms that offer two bathrooms "one for me and one for you" which is a great convenience for couples. Thalassa Boutique Hotel & Spa is indeed an adults only hotel and the ideal choice for those travelling without children or who have older children.
We do apologies that you were facing issues with the WiFi, our IT have already taken action towards upgrading this, do note that the WiFi does operate well in the hotel lobby. We understand that you do expect there to have more than two English channels and again this is something the hotel has proceeded with and is waiting on.
With regards to Anagenisis, the Spa allows us to offer you a tip; you may check the hotel web site under packages for great spa offers and packages that may meet your preferences that you may request separate to your accommodation. The hotel's gym may not be very big but with only 58 rooms we do feel that it is more than adequate and there is also a separate fitness room. Sorry that the air condition in the gym was not in full operation during your stay but it certainly is during the summer months, we do hope this did not cause you much discomfort.
Thalassa Boutique Hotel & Spa is situated by the village of Coral Bay and adjoining the Akamas peninsular an area protected by UNESCO, this area is known for its natural unspoiled beauty, with green hills, blue flagged beaches and any buildings are all low rise and mostly are of detached houses with private pools. Actually by law you cannot build over four stores high so the hotel is the tallest building in the area. Coral Bay itself is a very tiny village and yes it is indeed mainly a tourist area. There is a small selection of bars, restaurants and tourist shops, but for a larger choice one may venture into Paphos which is 15 minute drive.
With regards to breakfast at the hotel we aim to have at least five different types of breads for guests to choose from, but we can look into this further. We value our guests comments as this is what assists us in constantly improving and we have noted your comments regarding the selection of desserts on the Ambrosia menu.
On a final note we are delighted to hear that you were well looked after by our whole team and that they made you feel welcome and dealt with your needs efficiently. We take this opportunity to thank you for your time in writing about Thalassa Boutique Hotel & Spa.
The team at Thalassa and of course Apricot the cat are now looking forward to welcoming you back again soon.
Group Sales & Marketing Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.