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“Disappointed” 2 of 5 stars
Review of The King Jason

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The King Jason
4.5 of 5 Hotel   |   Pentadaktylou St | Kato Paphos, Paphos 8103, Cyprus (Formerly Louis King Jason)   |  
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Ranked #2 of 97 Hotels in Paphos
Sheffield, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Disappointed”
2 of 5 stars Reviewed October 7, 2013

Was woken up on the first 2 mornings at 7am by crashing trollies of towels/bedding being loaded onto the distribution lorry. Following a complaint to reception we were assured it wouldn't happen again. The next morning it happened at 8.45am making a holiday 'lie in' impossible. No private balcony as it faced the restaurant/bar which also meant the room was noisy in the evenings.

Positives were the hydrotherapy jacuzzi pool and complimentary fruit whilst sun bathing. Also got complementary juice, cookies and a small bottle of sweet wine on arrival. Complimentary jar of honey on departure day which was nice.

However, bathroom not cleaned to a high standard. Staff were ok. More negatives than positives unfortunately which is a shame. Would consider going back if the problems were rectifed

Room Tip: Room 24 is not good for a peaceful 'private' room experience
See more room tips
  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason, responded to this review, October 15, 2013
Dear guest,

We would thank you for choosing the King Jason for your holiday.

We are glad to hear that you enjoyed our hydro pool and that you appreciated our welcome drink and

cookies as well as the arrival and departure gifts. We would like to apologize for the noise and assure you

that we have taken immediate steps to rectify this issue. As for the view and cleaning problems you

faced we wish you had told us about them while staying with us as we would have been able to do

something about them. Most of all we are saddened that we rarely saw you during the holiday and are

confident that you would have been enchanted with our staff if they were given the opportunity to serve

you.

Despite your disappointment we do hope you will give the King Jason another chance; rest assured that

we take all feedback constructively and it is our aim to improve on a daily basis.

Yours truly,

The Management.
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1,603 reviews from our community

Traveler rating
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486
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (453)
Date | Rating
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 7, 2013

My boyfriend and I have just got back from 10 days at the King Jason in Paphos. What can I say, from the moment you walk into the hotel the staff welcome you with open arms, they are extremely welcoming and friendly. The lobby area and seating area are furnished to a high standard and extremely comfortable. We were self catering so didn't sample the food but we had many cocktails and the Mojitos were top class really lovely. Our room was to the right of the hotel so didn't look over the swimming pool or have a fabulous view - but this didn't matter at all, our room was a decent size, with a lovely bathroom and big bath and great balcony, we had great facilities in the room even a microwave and a large fridge. Our room was cleaned daily with new towels when we wanted. We had a present left in our room upon our arrival and during our depature -its the nice little touches that make this hotel stand out from others. The pool area was always clean and tidy with comfy beds and plenty of them available, there is also a pool table and table tennis away from the hotel for entertainment. Andreas is extremely personable, helpful and will do anything to help out, as are all the staff at the hotel.

All in all would highly recommend this hotel, its in a great location as well, a few minutes walk from the harbour. We'll definatley be back next year!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason, responded to this review, October 10, 2013
Dear guest,

We would like to thank you for sharing your experience at the King Jason with the online community.

We are delighted to hear that you had a great holiday with us and that you have already booked to return

next year. We are thrilled to hear that you found your room to be excellent as well as spotlessly clean

like the rest of the hotel. Moreover, we are pleased to read that you liked our facilities and of course our lovely cocktails.

We look forward to the pleasure of welcoming you back soon again to the King Jason.

Yours truly,

The Management.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

Myself and my partner (both early 30s) stayed All Inclusive.
The food and the service was phenomenal. We are well travelled but this is by far the best we have ever had, absolutely exceptional. Drinks were of excellent quality, sun beds comfortable, hydro pool was like an adults play ground. In the room the bed was a comfortable king size-no naff singles pushed together-decent shower, towels and sheets changed on Mondays and Thursdays.
Maria, you are superb and have an excellent team. The egg chef always smiling and couldn't do enough for you. The restaurant and bar staff are fast, efficient and very welcoming. We had a great laugh and a joke every day with all the staff, special thanks to Sokratis. Andreas it was lovely to see you so hands on, it really does pay off.
I was fearful that there being no evening entertainment would lead to boring evenings but everyone in the bar chats together, plus paphos is only a 10min walk away. We are already looking for a return visit next year, the only way this could have been improved for us would be a little something in an evening to entertain, and an improved gym.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason, responded to this review, October 10, 2013
Dear guest,

Let us thank you for taking the time to write a review about your stay at the King Jason.

We are delighted to hear that you liked our excellent cuisine and drinks, as well as our attentive service,

world class hydro pool and our location. To receive your commendations makes us very proud indeed,

and we would like to thank you for your compliments towards our staff, of which they will certainly be

informed. We are very happy at your affirmation that the absence of evening entertainment creates a platform for mingling between guests as this is exactly what we are trying to achieve.

We are already looking forward to your next visit to the King Jason in 2014.

Warm wishes,

The Management.
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St. Albans, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2013

Recently returned from two weeks at the King Jason. Andreas and his fabulous staff make this hotel. Nothing is too much trouble. During the day pieces of fruit and cake are brought round the pools and refreshing chilled wet wipes in the middle of the day.
There are two pools, one a normal pool the other a spa pool with all types of bubble bath and pools, including an exercise bike. Plenty of sun beds and umbrellas although the usual irritating towels on beds is allowed, particularly when the bed is not used until the afternoon.
We had one of the older two bed apartments and to be honest they are in need of a refresh and the air conditioning is noisy. We did not find the noise a problem and just got used to it.
The food is varied and of good quality. Often hotel desserts look enticing but taste of nothing but these are different look good and taste good.
Thank you to everyone there.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 5, 2013

Fabulous holiday in a fabulous place. Read all the reviews and was still amazed at the hotel its surroundings and wonderful staff. The apartments were spacious very well equipped and kept spotless by housekeeping. The amenities were fab especially the hydro pools, main pool, with plenty of sun beds and terraces. The comfy dining/ reception area was great a place to sit and chill with a drink of an evening. The restaurant was spotlessly clean and the food was excellent and of a high standard and reasonably priced. Andreas the manger and his team were great hosts and provided a high standard of service to all his guests. Thank you all for a wonderful holiday.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason, responded to this review, October 10, 2013
Dear guest,

We want to thank you for taking your time to write some lines about a stay at the King Jason.

We are glad to hear that your holiday went perfectly and that our staff and housekeeping did a fantastic

job. We are also happy to read that the cuisine was excellent and you enjoyed the comfortable reception area that allowed you to sit and have a drink in the evenings.

We hope that we will see you soon again at the King Jason

Best regards,

The Management.
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Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2013

We are returning to the King Jason for another holiday in November. Reading the reviews to check that the hotel is as well received as usual I was surprised to see a report that the pool area is unsatisfactory. Having watched the maids for so many years clean the area every morning it doesn't seem to me to be correct. The manager and staff are always ready to help with any problems and are very approachable and treat everyone as a special guest. If there are issues with the holiday maybe it would be better to approach Andreas at the time and not to complain when home, as he cannot do anything unless he knows about the problem. We love it here and will continue to visit twice a year.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason, responded to this review, October 10, 2013
Dear repeat guest,

We would like to thank you for showing your appreciation of the King Jason.

We are delighted to hear that you enjoy two holidays a year with us and that you notice all of the hard

work done by our staff, especially in the pool area. Moreover, we are pleased to hear that you find our

staff and management easy to approach and find that they treat every guest as someone special and individual.

We are already looking forward to your next visit to the King Jason

Kind regards,

The Management.
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norwich
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 4, 2013

I have just read a couple of the reviews and feel I need to express my opinion. The gentleman who requested gluten free products for breakfast.....The selection of food at the King Jason for breakfast is vast and I am sure the gentleman would have enjoyed an ample breakfast...if he wished gluten free products, I do not feel he should be asking the hotel to provide them for him. Every time we have been at the hotel the pool areas are cleaned every morning....the hotel is not perfect in all aspects, but the grading and comments from this gentleman are unfair. I appreciate that everyone is entitled to their opinions, but from the vast amount of good reviews the King Jason has received they must be doing something right....to all the staff at the King Jason keep up the hard work....you can't please everyone .....and we all can't like the same things.....

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at The King Jason, responded to this review, October 10, 2013
Dear guest,

We are glad to read that you liked your stay at the King Jason.

Your support means the world to us and it is very touching to read of your appreciation.

We hope to welcome your back soon again to the King Jason.

Warm wishes,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The King Jason

Address: Pentadaktylou St | Kato Paphos, Paphos 8103, Cyprus (Formerly Louis King Jason)
Phone Number:
Location: Cyprus > Paphos District > Paphos
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in Paphos
#1 Luxury Hotel in Paphos
#2 Romantic Hotel in Paphos
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The King Jason 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
Close to the heart of Kato Paphos, some 950 metres from the sea and only a short walk to the picturesque fishing harbour and ancient fort, The King Jason allows guests to explore the numerous archeological sites of Paphos and to enjoy the many and varied resort facilities available. Superbly connected with frequent direct flights from all over Europe, Paphos Airport is a mere 15 minutes away and is now home to international carriers like EasyJet, Monarch, Ryanair and Aegean. For shopping fans, the King’s Avenue Mall (Cyprus’ biggest shopping mall) is situated only a short walk away. Also within walking distance are a variety of local restaurants and bars which enable guests to really savour the real Cypriot experience.Built in the red tiled Greek Island style and surrounded by extensive greenery and colour each of the 16 superior studios, 62 one bedroom suites and the recently constructed 32 deluxe studios are designed and furnished to satisfy the most discerning of tastes.All are air conditioned and heated individually, and have amenities like direct dial telephones, radio alarms clocks, 32 inch flat screen satellite TVs, DVD players, and hair dryers. Their kitchenettes are fully equipped with a full electric oven, two ceramic hobs, a microwave oven, a filter coffee percolator, an electric toaster and a kettle. Recently and fully renovated throughout, all units boast thick orthopedic beds, designer furniture, and spacious bathrooms with a shower or bath tub. A number of ground floor apartments with walk in showers complete the setting. A specially designed ground floor apartment with an enlarged walk in shower and bathroom is also available for our disabled guests.The recently constructed Deluxe Studios are ideal for couples and offer superior furnishing with complementary amenities such as bathrobes, slippers, personalized toiletries, wine and fruits on arrival. They offer double sinks, a spacious luxury bath or walk-in-shower and a separate toilet. Upon setting foot in the hotel, guests are introduced to a world of style and elegance. An open welcome desk without restrictive boundaries exudes a homely feeling of warmth and personalization. The beautifully decorated lobby is designed for relaxation and comfort, leading to the main bar and opening onto the terrace, where the sound of running water from the fountains further enhances the feeling of peace and tranquility.The restaurant, with its spectacular terrace overseeing the main pool, is open throughout the day for buffet breakfast, an a la carte or buffet lunch, as well as a themed dinner meal. ... more   less 
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Also Known As:
Louis King Jason Paphos

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