Hi, Happy New Year! From my own experience I know that people only read first part of the Review:) So I will put main things right now. I will try to be 100% fair.
1. I am British with Russian background, travelled with my 14 year old daughter from London and stayed in Louis Phaethon for a Week over New Year. (Through Thomson). We just wanted a Getaway from noisy busy dirty London and same old New Year Eve. Louis Phaethon was what we wanted! Blue sky, sunshine, sea, sightseeing , food and chill.
2. It has been said by many Review writers that this hotel is nowhere near 5 or 4 star. Here is the thing, in Thomson brochure this hotel is rated 4+ **** stars. BUT in small print at the bottom of the page it says:
OFFICIAL RATING : 3 *** stars. So we knew what to expect. But Louis Phaethon exceeded my expectations! In many areas like Food/Drinks, Management, Staff can be easily given 5 stars.
Its a VERY GOOD hotel and resort in every single way. Yes, other Views had the Point, may be we had better All inclusive in the past. But Louis Phaethon deserves my 5 for other reasons.
Main thing for me was : when you want to get busy - you are entertained. But if you need a relaxing moments - then no one is in your face. Just pure chill.
3. MY MAIN POINT that will not upset anybody is It was not a Holiday of a Lifetime. But we were not looking for Lifetime trip. We got what we wanted - Great Winter break. Louis Phaethon as it is a very decent, welcoming, spotless, stylish Hotel. NEW YEAR EVE organising was a-ma-zing! Champagne tower, music, dancing, shows upstairs, downstairs. It was Top -notch 5 star Entertainment! Food and Drinks and Friendly Staff - 10 stars!
THOMSON: Our ladies Reps were like relatives! Exceptionally helpful and caring. This is my 4th Holiday with Thomson and I LOVE them but I must be fair here. Our plane was 2 hour late London- Gatwick and 2 hours back to London at the end. As a result we missed all the entertainment in Hotel on the day of arrival. Everyday counts on a short holiday. And we were 2 hours late back to Gatwick..I had to hold Driver, overpay, arrive home at 3 am instead of planned 1am. Most of us guests were not happy to wait at Paphos airport for a delayed plane when we could be still waiting in Hotel. We are taking this Complaint further with Thomson.
PRICING: Thomson is pushing it with prices. We paid a lot only because its School holiday and London airports. But the Hotel didnt let us down!
RECEPTION: now , only good feedback. Receptionist and staff speak English and Russian which attracts families from Europe to stay in Louis Phaeton. There were English, Russian, Polish families and my daughter made lots of friends1 No language barrier. NO one felt left out. Nothing is a problem for Reception. Very professional. 5/5.
When we arrived late evening the Restaurant was still open. You can snack in Restaurant almost all day long.
ROOMs: very clean, and not small as other reviewed. Our cleaner was an amazingly friendly Bulgarian lady who also speaks 3 languages; and cleans like a dream! 5/5
FOOOOOOD: Very good choice. You will feel like visiting your childhood. Sooooo tasty! Special thank you to Chefs and waiting Staff. Louis Phaethon chefs make TASTY finger licking great food. You will always be full. Most importantly - its Organic from local farmers. ( in London we would pay a huge amount £££ for organic, homemade restaurant meal.
Yes, Yes I know some people will say may be Food was not finesse or Michelin star wow. I understand why people say that..may be its not Blenheim Palace or Windsor silver service Restaurant..... but after fancy Restaurants in London I am always hungry and run to McDonalds:))). In Louis Phaethon its the best simple food and cooking as it can get! I loved it, teenagers loved it.
MANAGEMENT: well-organised Hotel. Everything is on time: cocktails;) games, fun, entertainment.
SPA: sauna and swimming pool were Ok like in my local gym in London. I had 2 massages booked. Very professional young lady, who studied in London to do all sorts of massages and beauties. I had proper sport Swedish massages 1 hour long 5 out of 5. Would have her in London tomorrow for my local Spa! :
Its 20% discount for All inclusives. Its worth it. Try it!
ENTERTAINMENT: Bingo every night, shows, games, quizes. Animation Team was better than in any hotels I stayed in any other countries. We loved the shows: Lion King, Grease, Hairspray etc were FAB. I am sure in Summer they really kick off! Thank you , guys. You are all very talented people.
WEATHER : +18 +20, nights +12-15. We did not sunbathe as much. But 4 days out of 7 you can chill near outdoor pool. It was sunny. Even rain was very warm and nice in Paphos.
TRIP: We took Thomson Love Cyprus trip. Most amazing to take pictures and see this stunning place even in Winter. Our Guide was most educated guide of all times. Made our trip so interesting.
I would say for a week break its enough to see Phaphos town and ruins and mosaics and 1 day of touring.
SHOPS: I only buy leather wallets and belts in Cyprus. They last for 30 years, You cannot buy such quality it in London even in Selfridges..its just not the same authentic in my opinion, regardless how much it costs in London. I know a good leather when I see it!!! And Organic Olive oil. Its a liquid gold.
WOULD I recommend this Hotel? Yes. Mainly to Families.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.