Travel dates: 14th October - 21st October 2012.
Booking: tried to book Queen's Bay Hotel through lowcostholidays.com but after 5 days we were told the booking hadn't gone through. Called the hotel and made a booking direct - excellent service and assistance from David Dorrington and fortunately our holiday plans weren't ruined in the end no thanks to LCH.
Location: hotel is ideally located, approx 15 minutes in either direction from Coral Bay (best stretch of sandy beach in the area) and Paphos by local bus service (1 euro each way, or 3 for a day ticket with unlimited travel). Picturesque views from our sea-view room across the ocean and the small bay which is a short walk from the rooms. Able to swim in the sea very day, perfect! Don't expect a beach here though: it's rocky steps down into the sea but the bay is secluded enough to be relaxing and was better than a massive public beach in my opinion. Some sun loungers in the bay area but no shade - they seemed to be occupied by the rowdier/less seasoned (and very sunburnt) guests so chances are you wouldn't get one anyway.
Rooms: sea-view twin room was excellent standard - very clean, comfortable (springy) beds, plenty of space. Bathroom in need of some TLC but the Hotel is being renovated in November 2012 so I suspect the bathrooms will be updated and refitted then. Shower was fine - water pressure good, and aside from the odd temperamental hot and cold switch the temperature was consistent (and warm if desired).
All-inclusive: highly recommended. The food is buffet style and there are plenty of options to choose from (hot and cold) with enough variety for a week. Any longer and I think I would have become bored with the choice. Breakfasts inc. cereals, fruit juice, tea/coffee, and cooked options (e.g. eggs of various types, bacon, pancakes, baked beans etc). Lunch was excellent: the salads were exceptional and some cooked options for those who wanted them. Evening meals were good and were served in the restaurant (no t-shirts/shorts for the gents although several guests were seated and ate without having made the effort but they're the ones who looked awkwardly out of place). Some local dishes were on offer although I've tasted more authentic Greek cuisine elsewhere. AI is for convenience though and it delivered that as well as decent quality food so it made up for that fact. Desserts were disappointing: the same three options every day at lunch and at dinner (creme caramel, various flavours of jelly, and a (defrosted) frozen gateaux). However, the lack of dessert choice was more than made up for by the general choice and quality of the other offerings. AI also includes ice creams, soft and local alcoholic drinks during the day at the coffee bar (where breakfast is served), and tea/coffee facilities in the room. Tea/coffee is replenished daily at 2pm for AI guests. The supplies in our room weren't replenished on the second day and we spoke with Reception about this. I wasn't satisfied with the way our query was handled - they telephoned the member of staff responsible for restocking supplies whilst we stood there, waiting, and we were then told our room had been marked off on the resupply list but they would make sure it was definitely replenished the next day. A simple "sorry, we'll look into that, leave it with me" would have been sufficient and a more appropriate response: we were made to feel like we'd make a baseless accusation which wasn't the case and it was awkward standing there whilst the phone conversation went on.
Staff: work exceptionally hard and the service is generally very good indeed! The same staff work through service at breakfast, lunch, and dinner - I've never seen staff work this hard elsewhere and they generally do it pleasantly and with a smile! I'm sure guests must drive them mad by the end of the day. A special thanks is due for the patrolling staff who discretely cleared away plates and empty glasses throughout service. Cleaning staff work tirelessly, and the rooms were spotless. Groundskeepers and pool cleaners were out almost constantly, working hard to clean up after the mess left by some of the guests. The grounds were always tidy, loungers put back neatly, and litter/glasses removed. The hotel would not be what it is without the exceptional staff and generally they cannot be faulted.
Entertainment: the one criticism I have of the Hotel is the entertainment. I'm in my 30s but my complaint isn't what you'd expect based on the other reviews - I actually didn't mind the fact the entertainment consisted of bingo, karaoke, live music, quiz nights etc! It was that it went on until Midnight most nights, through a loud PA system, which meant it was impossible to get to sleep any earlier than this or to sit in the bar and have a relaxing drink and conversation. My suggestion would be to have 'off' nights where guests can simply sit and relax in the bar without someone blaring out noise through the speakers. During the day there are also activities such as boules, archery, tennis, etc. though I didn't participate being content to sit/lie in the sun and enjoy the spectacular views across the ocean.
Local amenities: two small supermarkets within walking distance. The Hotel also has it's own souvenir shop with supplies (e.g. beach towels, clothes, suncreams, etc) - the prices in the shop were excellent and for the convenience worth buying from rather than walking up the road to pay only cents less. There is parking available in the front of the Hotel - I didn't hire a car but it seemed a lot of people had as there were very few spaces available.
Perfect for: a relaxing do-nothing-at-all holiday. Paphos and cultural attractions are near enough to visit, as is the beach at Coral Bay, but aside from a day out to Paphos to the archaeological site and to the Tombs of the Kings, to be honest you needn't bother venturing far as the Hotel and grounds, and the bay, offer everything you need.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.