The attention to detail is amazing, the staff are fantastic from cleaners and gardeners to waiters, porters and managers. The hotel is clean, well kept and maintained to a very high level and highly organised.
The breakfasts are lovely, tasty and lots of variety, but a slight niggle is that the full English is always either cold or warm, never hot and they could do with a more efficient method of keeping it warmer. The flamboyant chef is too loud for my liking and bosses the other staff around, I prefer the atmosphere when he is not around. Luigi deserves special mention for anticipating our needs and delivering with speed!
The drinks and food are expensive, we ate at the Japanese one night and although we had to book, there were only 2 other guests eating there - perhaps because of the steep price?! The food was good and the waiter was excellent but we could have eaten outside the hotel locally for half the price.
This was our second visit and we upgraded to a Royal Room with private pool, which was fantastic, although not as private as advertised. Another slight niggle is the staff letting themselves into our room every day - mostly 4 a day. I expect the cleaner, but there is also someone to arrange the fruit/flowers, someone to check you haven't taken anything from the mini-bar and someone to leave a sweet at night - and because we were by the pool and didn't hear them, I did get a scare when disturbed by a strange man in my room! Surely the mini-bar could be done weekly if people are staying for a fortnight? Does it have to be done daily?
We did notice some cost cutting measures in place since our last visit, especially the Manager's Party which had very little food, few drinks and not many staff compared to last year.
The biggest gripe by far, which other guests commented on was the cost of using the internet. This should be free, especially for any guests paying the extra to stay in one of the Royal Rooms. (Cheaper at the nearby Internet Cafe). The second biggest gripe is the water. Plentiful and free at breakfast and if you are using the gym, but otherwise you pay a fortune for it (cheaper at the local supermarket).
The bedding was a little uncomfortable, but the air conditioning was better than last year.
Taking everything into account, it was a relaxing and lovely holiday in a beautiful hotel.
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- Also Known As:
- Elysium Resort Paphos
- Elysium Hotel Paphos
- Elysium Paphos
- Elysium Cyprus
- Elysium Hotel Cyprus