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“Everyone has a different opinion...” 4 of 5 stars
Review of Cyprotel Cypria Maris

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Cyprotel Cypria Maris
4.5 of 5 Hotel   |   P.O.BOX 60456 | Poseidon Avenue, Paphos 08127, Cyprus   |  
Hotel amenities
Ranked #50 of 97 Hotels in Paphos
Shrewsbury, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Everyone has a different opinion...”
4 of 5 stars Reviewed September 3, 2013

My boyfriend and I have just returned from a two week holiday here. We arrived at 11.45pm to be told that the kitchen had kept the dining hall open just for us if we wanted food, which was unexpected and lovely of them.

The room - We were given our room key and sent on our way. Before going on this holiday I had seen a few bad reviews of the hotel, the rooms, the food etc so was a bit sceptical when we arrived. We had a room on the 4th floor, which by all accounts was the best floor, and it was! Our room was brilliant, modern and clean. No problems whatsoever! The room was cleaned daily by the maids, who were all really friendly and left lovely notes with the shaped towels on the bed. We didn't book a sea view room but ours looked out of the side of the hotel which did over look the sea, we were very happy with the room.

The food - The beauty of going all inclusive is the fact your food and drink is included. The food is your standard buffet style, which is to be expected when you are feeding as many people as the hotel does. We cant say we had a bad meal here because in all honesty we didn't. If you don't like the food, you aren't confined to the hotel. I found a lot of people moaned about the food but piled their plates high, so cant have been that bad...If you don't want to eat there then don't. We did eat out a few times during our holiday which was nice and a bit of a change. There are a lot of nice places to eat within walking distance from the hotel, the Japanese/Thai - Koi - down the road was beautiful, with really good prices. Again, we didn't have a bad meal.

The Pool - Most people say about the sunbeds, I used both the plastic and wooden ones and to be honest its a sunbed. It is somewhere to lie in the sun and there was plenty of them around! We didn't get up till gone 9 most says and managed to get a bed by the pool everyday! The area around the pool was clean and tidy. The animation team were fantastic, there was always something going on! On their day off the area was very quiet. They don't push you into doing anything you don't want to do, and even if you don't take part in one of their activities they always found time to come and speak to you. They are lovely people, who work so hard for so long! Absolutely fantastic! We had family staying in a hotel down the beach from us and they popped up one day to day hello whilst one of the activities were on and said they would rather have had something like that going on at their hotel, they wanted to get involved!

We booked with Thomson, and Steph, our holiday advisor there was brilliant. She was so helpful whenever we needed it! She went out of her way to help my boyfriend with some things he needed to make a speech at a wedding while we were there.

Overall, we had a brilliant holiday, couldn't fault a thing. A holiday is what you make of it, everyone is entitled to their own opinion but one persons holiday will never be the same as another's/

All I will say is go and see for yourself, do not take anyone else's word for it. You might be surprised. We were and had an amazing time away together!

Thank you!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, October 3, 2013
It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

We would like to thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.

Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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502 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 29, 2013 via mobile

The food was bland and boreing,the tea coffee,milk,etc wasn't replaced the first week,we had to keep asking for towels in the room,because we were only left one bath towel,the room on the second floor was dirty where the air con vented from ceiling to floor,when I wiped it with a face wipe it came off so I cleaned it off myself I didn't want to look at it for the two weeks.it was a no children hotel but there were children in the pool most days,when asked to leave the family of one of the children became aggressive and caused a scene ,that upset one couple to the point that they wanted to go home,the evening dress code was anything goes in the food hall.the sun beds are old and tatty,saggy and not very comfy.having said all that the staff are lovely friendly and helpful we stayed there last year and I must say the standards have gone down this year.i don't think I will stay there again.some of the other hotels on the strip look so much better.and to top it all off my husband got a really nasty ear infection from the pool.....

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, October 3, 2013
It is sad to read through your response and we feel responsible for the fact that you didn’t get what you were expecting. Since this happened, we will examine what we can do in order not to experience similar incidents again.

We will make sure that your comments will be examined and also any areas that are in need of improvement will be improved.

We would like to thank you for your feedback.

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.


Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicosia, Cyprus
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 29, 2013

We stayed at Cypria Maris for 3 nights in August. Very nice hotel.We were given a room in which the AC wasn't working.They moved us immediately to another room which was perfect.The staff was very helpful and polite.Food and drink was good too. I would recommend this hotel to all kind of travellers, and I would definitely stay in this hotel again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, August 30, 2013
It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

We would like to thank you for your kind words, about the hotel, the staff and your stay here. Be sure that we will pass your praise to our staff.
Remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.
Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2013

Where do I start. This Hotel was so bad we came home four days early. We travelled with Thomas Cook, and will not never again, they don't seem to care about our issues. We were supposed be there for 14 nights. The air con did not work properly, The door lock had to be changed that did not work, a new toilet system had to be installed as that did not work.Carpets in the corridors were dirty. If you wanted a sun bed,then if you did not get up at 05:00 then you had no chance, if you were lucky to get one chances are it was broken, the mattresses were mouldy. Some of the food (pork) was under cooked. In house squabbling with the staff. The entertainment was so bad it was funny and also sad, people were standing by the hotel fence to watch next doors act. This was supposed to be a dream holiday, our first all inclusive, if this was a four star experience, I'll eat my hat. If we had not have hired a car for a week to get away from the place, then we would not have lasted as long as we did. Don't go you will be sorry

Room Tip: Choose a different hotel
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, October 3, 2013
It is sad to read through your response and we feel responsible for the fact that you didn’t get what you were expecting. Since this happened, we will examine what we can do in order not to experience similar incidents again.

We will make sure that your comments will be examined and also any areas that are in need of improvement will be improved.

We would like to thank you for your feedback.

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.


Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Shields, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 27, 2013

just returned from a week in this nice hotel, the staff were great always polite and happy the room that we had was nice and clean and bed linnen was clean and housekeeping staff were great.
The food is good with plenty of choice the entetainment staff work hard to get people to join in without been pushy plenty of sunbeds even when you get up late you could always get a couple all in all a nice stay

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, August 29, 2013
We would like to thank you for choosing us as your Holiday Destination. We are committed to customer satisfaction and we are glad that your experiences with us are positive and memorable. We hope to see you again soon and in the meantime you can be updated about our news through our social channels.

Thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.

Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 27, 2013

We returned from a wonderful 10 day break at the Cyprotel Cypria Maris at the beginning of August. We had a beautiful room that overlooked the pool and the beach and it was kept very clean and tidy by the staff. Food and drink were just what you would expect from a 4* hotel in Cyprus, with plenty of variety and lots to choose from. It was our wedding anniversary whilst we were there and we were given a bottle of Champagne during our Al a Carte dinner which is a very nice touch.
The Animation team were great fun and not too pushy, just the right balance of “persuasion” to get people off of their sun-beds! Roxy in particular was real fun.
I would highly recommend this hotel to any couple who were looking for some time away in the sun.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, August 29, 2013
It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

We would like to thank you for your kind words, about the hotel, the staff and your stay here. Be sure that we will pass your praise to our staff.
Remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.
Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 26, 2013 via mobile

Me and my partner stayed here for a week beginning 17 th August and had a really enjoyable stay! We paid that bit extra for a superior room on the fourth floor which was well worth it as we got two a la cart meals and a flambé meal which were very good , we also got a massage each which was very relaxing included with the upgrade , staff were very friendly especially Kevin from nottingham we had the banter with him down at the pool bar a few nights and hemade us feel welcome , Roxanna what can I say ? She did a very good job at getting everybody involved with the daily activities and we missed her when it was her day off "it's aqua gym tyyymmme everybody in the poooool!" Very funny girl and I don't think it would have been the same without her she did her job well ! Water sports was very good we did jet ski s which was 40 euro for the both of us this is our first time and would defo do it again , Overall very good holiday and plenty of memories to last a life time

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeophytosN, e-marketing at Cyprotel Cypria Maris, responded to this review, August 29, 2013
We would like to thank you for choosing us as your Holiday Destination. We are committed to customer satisfaction and we are glad that your experiences with us are positive and memorable. We hope to see you again soon and in the meantime you can be updated about our news through our social channels.

We would like to thank you for your kind words, and remember that we have hotels in both Cyprus & Greece across multiple cities and islands so we would love to welcome you soon!

Please feel free to contact us directly on our website form if you feel there is more we can do in regards to your review.

Best Regards,

Cyprotels Hotels & Resorts

E-Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cyprotel Cypria Maris

Address: P.O.BOX 60456 | Poseidon Avenue, Paphos 08127, Cyprus
Location: Cyprus > Paphos District > Paphos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 97 Hotels in Paphos
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cyprotel Cypria Maris 4.5*
Number of rooms: 233
Official Description (provided by the hotel):
If you are looking for a Hotel in Paphos, look no more. Cyprotel Cypria Maris is ready to accommodate you and offer you the best of what Paphos has to offer!This comfortable Resort is located on a sandy beach in Paphos area. Surrounded by 6,000 square meters of gardens, this is a place where you create a wonderful combination of entertainment and relaxation and where the sunshine and the exquisite service guarantee you an unforgettable holiday. ... more   less 
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