Arrival- me and my partner arrived at the hotel round about midnight, check in was quick, we were given a map and had to find our apartment on our own. We were quite close to the stage and pool so didn't take long.
First day- we were woken up at around 6.30 with the song " girls just want to have fun" by cyndi Luper, didn't bother me thinking that they had put on a cd and that holidays are not for long lies, but by the time the same song was still on half an hour later really got on my nerves. By the time 8.00 came it felt unbearable. Why did they feel the need for a song never mind an annoying song to be played for an hour and a half, I don't know, 8 hours in to our holiday it felt like torture.
Pool- the pool and the pathway to the sea was lovely. Pool was warm and loungers were not that hard to come by. Most people had the same spot everyday by the pool. The only downfall was that you couldn't just relax in the pool u kept having to look over your shoulder for young children jumping about all of the time.
Bar/restaurant - the bar service was good hardly ever a long que they worked hard and long hours. Only downfall was that they didn't listen to you when you requested your drink of choice. Each time we would ask for no ice in our drinks and 9 times out of 10 there would be ice in our drinks and one time one of the bar men said woops to late handed me our drinks. I was not happy at all with this and requested for the right drink I wanted. I know it sounds silly but every time you go for a drink ands it is wrong it really starts to annoy by the third day and night. One time I asked clearly for a sex on the beach with no ice and a vodka and coke with no ice, and I received a sex on the beach with ice and a coffee!
The restaurant was nice staff worked hard but a few times we would go up to get something to eat and our table would be cleared of our drinks and other people ready to sit down thinking that we had finished, this happened several times. The food was themed each night for example Chinese and Italian, these themes were repeated every week. Most night consisted of chicken rice and potatoes. deserts, ice cream and also the fresh fruit was lovely and fresh.
Entertainment- we found the entertainment really repetitive. Every night there would a childrens disco then bingo and then your entertainment for the night. Most nights con sited of quizzes which were not well organized and veryyyy boring. One night they had karaoke then it was cancelled so therefore it was a quiz to see what song would win to see how many people would go up and dance this was finished quickly as no one wanted to be the entertainment but be entertained. Another night I was looking forward to the entertainment, it was a blues brothers and dirty dancing night. Most people went for dinner early and wer sitting( at the limited amount of chairs) waiting for the show to begin. Usually after the kids entertainment and bingo around half nine the real entertainment would start. At 20 to ten one of the staff came out and said they were leaving because the bingo ran 5 mins later. We all thought that it was a joke, and then the entertainment came out with microphones and there suitcases and left. Yet again we were left to do quizzes ( the 5th night in a row).
The animation entertainment staff were ok, by the third day it got really annoying with them shouting walking around the pool for you 2 play games when all you wanted to do is lie by the pool and relax. Most of the time they were annoying and at nighttime elf that they looked down at you just because we didn't have kids with us.
Other holiday makers- most of the other holiday makers were very arrogant. Once I was being friendly and tried talking to someone while waiting in the que at the bar they gave me a one word answer and turned there back on me. Another time we tried helping a young couple up the stairs with a pram and yet again were very arrogant. We felt like cause we did not have kids with us that we were looked down on and didn't belong there.
There were a lot of kids at this hotel most would be walking about crying the whole day and the whole night, if it wasn't music that was waking you up it would be a spoiled brat screaming.
receptionist staff- the majority of the receptionist were nice, but once when we had to use the pay phones at the reception it wasn't working and was accepting our money but not making the calls. We asked the receptionist who was arrogant and English how you used the phones, she sneered and said sarcastically em you put money in it laughed and walked away. When asking for help and receiving this attitude from her I was livid!
Cleaning maids- the maids at the hotel when meeting them were the friendliest there. Our sheets and towels were nit changed everyday, one time we came up to our room and she had moved our suitcases and moved our clothes and shoes which were not in her way and there was no need for her to move our things about. We made sure that our room was safe and that the door and veranda doors were closed and locked. We could see from the pool that the maid was in our room cleaning the balcony. When we went back to our room our veranda doors had not be locked!
Overall the hotel was nice, clean enough food was ok, staff could be a bit better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.