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“Not what you would expect form a Hilton Hotel” 3 of 5 stars
Review of Hilton Park Nicosia

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Hilton Park Nicosia
4.0 of 5 Hotel   |   Griva Dighenis Avenue, Nicosia 1507, Cyprus   |  
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Hotel amenities
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Summer Sale - From €108
Ranked #10 of 25 hotels in Nicosia
Athens, Greece
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“Not what you would expect form a Hilton Hotel”
3 of 5 stars Reviewed January 23, 2013

The place is in general avergage with evident signs of ageing. It really is one of those old Hiltons that the only thing that resembles the name is the name itself. Being brief here are the positives of the place..
Nice pool, gardens, breakfast
Negatives, location (needs 10Euros to get to the centre by taxi), decoration ageing, interior design 70s, rooms and wcs almost strugling average, value for money at 159 E double the poorest ever!!
Try the ones in the centre of nicossia can be that bad

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, January 29, 2013
Dear Valued Guest,

Thank you for taking the time to review our hotel. Although our hotel is undergoing gradual renivations, I am sorry to read that it is not of your liking, especially since all the rooms have been newly renovated including brand new beds.

I would like to mention that the hotel is situated in a quiet and high profile area with supermarkets, restaurants, bars and a shopping mall in the nearby area.

With the addition of our new restaurant and cafe which are coming soon, I hope you reconsider your next visit at our hotel and we certainly look forward to your return.

Sincerely,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Nicosia, Cyprus
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 16, 2013

Nice and clean hotel.The hotel staff is very polite and friendly, food and drinks could be cheaper! comfortable and spacious rooms! tasty breakfast with a lot of choices. Very happy with our stay, will visit again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, January 17, 2013
Dear Valued Guest,

Thank you for taking the time to comment on the Hilton Park Nicosia.

I was delighted to read that you were pleased with your stay and enjoyed our food.

I would also like to thank you for considering you next stay with us and we certainly look forward to your next visit.

Sincerely,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reykjavik, Iceland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 3, 2013

I arrived late in the evening for a conference the next day and despite having booked the hotel through the conference and gotten a confirmation from the hotel about my stay they claimed they were overbooked and did not have a room for me when I arrived. The actually sent me away at 23 o´clock in the evening to a filthy "hotel" somewhere else in Nicosia.

When I told the conference management about my experience at Hilton Park, they of course called the hotel immediately, as the do (did?) a lot of business with them. The Hilton Park reception lied to the conference management and told them I had never arrived to check in!

I do not recommend this hotel it has unprofessional and unreliable service!

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, January 8, 2013
Dear Valued Guest,

Thank you for taking the time to comment on the Hilton Park Nicosia.

We apologise for the inconvenience and would appreciate it if you would please send an email to the Front Desk Manager at pambos.sivakas@hilton.com informing him with your name and if you could recall the receptionist's name so that we may handle the matter.

Again, we apologise and look forward to your email so as to improve our service.

We certainly hope you will re-consider your next stay at our hotel and look forward to your next visit.

Sincerely,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rakvere, Estonia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 21, 2012

We stayed there for 4 nights in November 2012. The rooms were ok, I would not say Hilton quality, maybe some decades ago - quite a lot of wear-and-tear. The food (from breakfast to dinner) was all very good, a lot of choices both hot and cold, the service nice. The hotel is located about 3-4km from the city centre, so taxi is a must. The pool area was very nice - the water was a bit chilly as they do not heat it in November, but the plants etc surrounding the pool were really beautiful. One can only get free wifi for an hour if one asks the code from the restaurant (presupposing of course buying smth), otherwise wifi is 6eur per hour. The conference rooms we used were ok, quite usual. Overall it was ok, but nothing special.

Room Tip: Ask for a room with a view!!! (because some of their rooms have a view of a wall a couple of metres...
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, December 28, 2012
Dear Valued Guest,

Thank you for taking the time to comment on the Hilton Park Nicosia.

I was delighted to see that you enjoyed our food and the pool area of the hotel.

In reference to the wifi, the service is complimentary in the outlets to all of our accommodating guests.

I would like to mention that we will soon be opening the Akakiko Restaurant on our premises for everyone who enjoys the Oriental cuisine.

Thanking you again for your sincere comments and we certainly look forward to your return visit.

Sincerely,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 8, 2012

rooms bit rundown, cannot open windows, shower produces only limited amount of hot water, food is good, elevators inconveniently located and too few of them, service is very friendly, inconvenient location, generally not worth the money, go to centrum hotel instead

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, December 10, 2012
Dear Valued Guest,

Thank you for your positive feedback concerning our staff.

In reference to the windows, unfortunately they do not open due to the Hilton safety standards.

Concerning the hot water, it needs to run for a minute or two and we apologise for the inconvenience.

I am also sorry to see that you recommend a competitor hotel although our hotel is only just a few minute drive from the city centre; we have complimentary ample parking; there are many new cafes and shopping in the vicinity including the new Akakiko Restaurant that will be opening soon on our premises.

I would also like to mention that there are two sets of elevators on opposite sides of the hotel for the convience of our guests.

I certainly hope you re-consider staying at our hotel during your next visit.

Sincerely,

The General Manager
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Athens
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 19, 2012

I stayed there for a two day business trip. The decoration is not bad and the area around the pool is nice. My room was clean and very good size. I didn't like the fact that it had only windows and not a balcony. Breakfast was great with good quality products especially the orange juice. Staff was very helpful and polite. I didn't like the dinner I had in the restaurant where I paid 30 euros for a steak fillet which was not juicy or delicious. I used the hairdressing facility which was professional. Overall, I positive experience without anything special.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, November 22, 2012
Dear Valued Guest,

Thank you for taking the time to comment on the Hilton Park Nicosia and we thank you for your kind words.

In reference to your room, perhaps the next time you plan to visit you can inform us with your preference for a room with a balcony. We would be more than obliged to reserve a room for you upon availability.

Concerning your steak, I have spoken with our Chef and he is aware of your preferences.

Thanking you again and we certainly look forward to your return visit.

Sincerely,
The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
greece
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 16, 2012

The hotel is really nice in a calm district of Nicosia called Engomi.The neighborhood is really uptown as you can find nearby diplomatic residences and luxury mansions.Externally it looks more like DoubleTree or EmbassySuites than a classical Hilton as its buildings are much lower than a classical's Hilton, but this make it feel more human size and holiday hotel than a business hotel which is trully relaxing.In contrast it has a splendid conference hall ideal for every business or ceremonial event.Breakfast, gym and the pool are all hilton level but the rates are lower which is a nice surprise for this kind of hotel....I have stayed to some of the best Hiltons in Europe like Barcelona's, Prague's, Budapest's and Athen's and i felt the necessity to write down this review as i saw in some people's reviews to challenge this hotel's hilton name which in my opinion it deserves it completely...

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonParkNicosia, General Manager at Hilton Park Nicosia, responded to this review, November 20, 2012
Dear Valued Guest,

Thank you for your generous comments and for taking the time to review the Hilton Park Nicosia.

I would also like to thank you for adding your photos to your comments and would like to mention that we plan to renovate the lobby area sometime soon.

Again, I thank you for your kind words and certainly look forward to your return visit.

Sincerely,
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Park Nicosia

Address: Griva Dighenis Avenue, Nicosia 1507, Cyprus
Phone Number:
Location: Cyprus > Nicosia District > Nicosia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Nicosia
#3 Luxury Hotel in Nicosia
#5 Romantic Hotel in Nicosia
#9 Business Hotel in Nicosia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Park Nicosia 4*
Official Description (provided by the hotel):
Hilton Park Nicosia is only 10 minutes' drive from the city centre and 50 minutes from Larnaca International Airport. Conveniently located close to embassies, the Cyprus International State Fair, the Horse Race Club, museums and entertainment areas, it features a variety of meeting rooms and facilities capable of accommodating up to 1600 delegates. Our 194 rooms, including 16 Deluxe Rooms and 13 Suites that overlook the hotel gardens and swimming pool or the city. Guest facilities include a Business Centre, hairdresser, convenience shop, taxi and car-hire service and free car park. The Olympia Restaurant offers traditional and international cuisine, buffet or a la carte menu. Cafe Vienna serves aromatic coffees and delicious desserts and the Amalfi Bar allows you to lounge in style. The Sorrento Pool Bar & Grill offers cocktails and snacks by the pool. Sana Hiltonia features a fitness centre with outdoor swimming pool, an indoor relax pool and Spa. ... more   less 
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Also Known As:
Hilton Park Nicosia Hotel Nicosia
Hilton Nicosia
Hilton International Nicosia
Nicosia Hilton

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