I spent 4 nights at this hotel and in general I was not disappointed. Hotel staff was helpful, except when I had to pay 5 euros to print my boarding pass. I had problems with my key, but they even called me in my room to ask whether everything is ok. I found my room always very clean and tidy. The hotel is a bit outside of the city but by taxi for 7 euros you can get everywhere. Very good breakfast and great spa/gym.