Having stayed in other 5 star hotels (including The Grand (was the Hawaii Grand) next door) when we arrived at St Raphael I was expecting plush surroundings. Reception was bit dated and shabby in some areas but obviously this didn't matter to our overall holiday.
Service at the hotel was great and the food was five star.
We stayed in a standard room with a sea view balcony and this I was disappointed with. The room was non comparable to other 5 star hotels we have stayed in. The room was not plush in any way. The bathroom suite had seen better days as the enamel on the bath had worn away and there were water marks that could not be cleaned away. The room was clean and the maid service very good but the furniture in the room was very dated. However, there was plenty of room to store clothes and suitcases. The beds were comfortable but there was only one pillow and in other 5 star hotels we've stayed at there has always been extra bedlinen in the wardrobe to use. The balcony was very small and needed painting.
The pool area with the swim up bar also needed painting and updating.
These were the only negatives of the holiday and to be honest, if the hotel had been rated 3/5 star we would not have been disappointed. I just felt that it wasn't what it said on the tin as such.
The highlights of the holiday for us with a young child was the food which couldn't be faulted and the children's disco and entertainment. The entertainment staff (particularly Lucy) were absolutely fantastic and worked so hard to provide and promote the entainment they had on offer. My daughter absolutely loved the kids disco, we bought her the CD and she still dances to it everyday. The entertainment staff also were able to remember all the children's names (even if they didn't go to the kids club). Lucy would say hello to the children at breakfast and you would often see her during the day talking to the kids, encouraging their swimming and saying to them that she looks forward to seeing them at the disco. The shows after the disco were also really good, particularly the magic show.
The only other negative for me is that there were so many Russians holidaying and working there you could be forgiven for forgetting you were in Cyprus.
Overall we had a good holiday at St. Raphael and if we were to go back I would definitely book a room in the marina view wing as those rooms looked lovely.
- Official Description (provided by the hotel):
- St Raphael Resort, Cyprus' leading all inclusive resort, offering it's unique Ultra All Inclusive package, as well as other terms of stay, made to suit each individual requirement whether for a holiday, wedding, business trip or group event.LocationLocated on the South Coast of Cyprus on the outskirts of Limassol, on one of the largest blue flag accredited sandy beaches, the St. Raphael combines all the advantages of a carefully chosen, tranquil location: the calm sea at our doorstep and the colourful liveliness of Limassol just a few miles away.Accommodation272 rooms and suites. 90% of our rooms have magnificient views over the Mediterranean Sea with a balcony. Every room is equipped with air-conditioning, safety deposit boxes, colour plasma 26 inch tv, radio, direct dial telephone, internet access, mini-bar, coffee and tea making facilities and hairdryer. To add to the luxurious tone 6 Admiral Suites with a private Jacuzzi are also available.RestaurantsThere are six excellent choices of restaurants to suit all moods and occasions, including our recently built Sea Shells Beach Tavern on St Raphael Beach and the Sailor's Rest Lounge Bar Restaurant for exquisite fine dining experiences by the St Raphael Marina.BarsThree magnificent bars are available in the resort. These include the Captain's Bar and Terrace with breathtaking views over the Mediterranean Sea and Marina. ... more less
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- Also Known As:
- St Raphael Hotel Limassol
- St Raphael Limassol
- St Raphael Cyprus