As alwayas, I took care to research previous reviews on this hotel prior to booking - checking tripadvisor and the hotel website. Whilst I do not consider myself to be a particularly fussy traveller, it would appear my experience has been somewhat different from some of the glowing reports on tripadvisor. It was interesting (and a little reassuring that it wasn't just me), that another traveller at the hotel the same period as me was also disappointed enough to book out early.
I was so disappointed with this hotel I rescheduled my flight and booked out after 3 nights of a 5 night break (meant to be 27 Dec - 1 Jan) and endured a late cancellation fee of one nights room rate.
On the positive, the approach to the hotel with the christmas lights on the palm trees was impressive, together with the standard of cleanliness of the hotel. The recreation areas of the hotel was nicely furnished and decorated for christmas.
My room was an upgraded sea view room which was quite small and modestly furnished - definately not to the same standard as the ground floor recreation/communial areas. The view directly straight was sea but to the right the view was ugly commercial docks and to the left a power station. The bathroom was very small and dated in decor and fixtures - not what I was expecting from a hotel claiming to have been extensively refurbished in 2003.
The bed was very hard and uncomfortable and the blanket had a brown soiling mass on it.
The biggest disappointment was the noise disturbance - every aspect of your neighbours conversation in the adjacent room can be heard to the extent you know what they are doing in the bathroom! I was awoken at least once during each of the three nights of my stay.
Although the hotel claims a number of restaurants, only the coffee lounge and the restaurant serving a buffet evening meal was open - the evening entertainment is within the dining room so if you don't eat at the hotel (I was on bed and breakfast), you don't benefit from the "nightly entertainment".
Drinks were quite expensive - £2.60 cyprus pounds (approx £3.12 sterling) for a coffee. It was however a nice cuppa.
The staff weren't overly helpful or friendly - prior to arrival I emailed as asked for directions to the hotel from the airport - their response "ask your car hire rep". At the hotel I asked to change a higher value note for tipping and was told they couldn't do this.
All in all quite disappointing, the hotel, service or facilities just did not meet my expectations which were based on the hotel's own website and brochure information.
It may also be helpful to know that although Cyprus is marketed in the uk as an all-year-round holiday destination, it appears many retailers and restaurants close "out of season".
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine