We stayed at this hotel for 1 night only and while we had a lovely stay, I do feel the price for the night was too high for the standard of the room we stayed in. We had a sea view, which was beautiful, but our room really smelled of smoke and there were several flies in there when we arrived. The room was small, decor out-dated and bed very hard. In the morning I noticed the curtains had several holes in it - letting the sunlight in and just giving the impression that they were very old. The hotel itself was very pleasant, we had a drink in the evening and sat outside which was nice, we also enjoyed the breakfast in the morning, although the courtyard seating area was a bit cramped. The service was very good and we enjoyed restaurant recommendations from the very helpful staff at the front desk. The next day we had some time on the beach before leaving, and again were impressed with the staff who were friendly and helpful - getting sunbeds for us and being nice and chatty. I would have been very happy with this hotel if we'd paid a price that reflected the fact that the rooms really need refurbishment.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for staying with us and for the review.
I am pleased to hear about the aspects that made you happy, such as the beautiful sea views and the friendly service. With regards to the rooms I would like to let you know that we are organizing some nice renovations which will update as well as upgrade our rooms.
I look forward to seeing you back to the Palm Beach soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.