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“wont be going back!” 3 of 5 stars
Review of Princess Beach Hotel

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Princess Beach Hotel
4.0 of 5 Hotel   |   Larnaka-Dekeleia Road | PO Box 40858, Larnaka 6307, Cyprus   |  
Hotel amenities
Ranked #10 of 42 hotels in Larnaka
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
“wont be going back!”
3 of 5 stars Reviewed June 27, 2013

This is second time i have been to The Princess Beach, and had a great time first time round.
They only cater for Germans or Russians now, they don't seem to welcome the english!
The Restaurant manager needs to learn how to smile and talk to people, he was so miserable.
The restaurant and bar staff didnt have a clue what they were doing.
on the plus side the food was lovely, but eat early as it is cold from 8pm onwards.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antanast, Franchisor at Princess Beach Hotel, responded to this review, July 1, 2013
Thank you very much for your response. We appreciate all feedback we get from our clients. However, let us inform you that the PRINCESS BEACH HOTEL caters ALL nationalities without exceptions and favoritism. One of the Top Tour Operators which we collaborate with is SAGA Holidays -a British company- and all the feedback we get from them is nothing but positive. So when you say that the hotel only caters for Russians and Germans is slightly unfair. Maybe you happened to visit the hotel during a period when it had Russian and German groups. Nonetheless, we hope you enjoyed your holidays and we look forward to welcoming you back in the future.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Japanese first
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  • Polish first
  • Russian first
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 22, 2013

we have been going to what was the Louis Princess but is now the Princess Beach hotel for almost 10 years. It has changed
The hotel has gone through some refurbishment, which was long overdue and is welcome - it is surprising what fresh paint can do. It has also gone through a change of ownership. For those of us whom have been going for long time the changes are noticeable and in some cases not so good.
Before you would always see a large team of cleaners every morning. This would include cleaning all of the sun beds and pool surrounding areas. This was not the case when we stayed. The rooms are not as clean as they could be - is this maybe because there is only 1 cleaner designated to look after a whole floor? When we went, this is what was happening

The reception area which used to have large comfortable seating now has what i can only describe as 'office furniture' which are not so comfortable. Gone are the computers which guests could use - at a price. Gone are the games machines which the kids used to enjoy. Gone are the table tennis and pool tables. I know these can be described as minor issues and probably did not fit in with what is reportedly a 4 star hotel and with the new management trying to raise standards.
I echo the sentiments of other reviewers in that there was so little information as to what was happening in the hotel. The previous owners had books/info in every room telling you what was on offer etc. These have all gone. Found an A4 printed activities chart pinned to the wall opposite reception desk that told you daily activities. If you didnt know to search for it, you would have never know it was there. In the rooms even the toilet brushes have been removed.
In each room we used to get the standard hotel packs of shower caps etc - all gone
In each room there is a kettle. Pity there is no tea or coffee or milk cartons. These used to be there. I suppose you can boil yourself some hot water and drink that?

Although the hotel has undergone a refurb, they have not managed to replace any of the bedding - still the same as all our previous years, not replaced the towels - still branded as Louis.
The chairs in the restaurant are still the same ones but with covers over. The sun beds by the pool are still the same ones and unfortunatley not as clean as before.
I must admit and maybe it was when we went, the pool was beautifully clear

At the time we were there (end of may) there was no indication that the beach side restaurant could offer food. Found out from other residents that the menus were hidden behind the bar and you had to ask for them. Probably explains why you saw hardly anybody eating from there - no-one knew you could get food. Again a lack of information. If you did not know to ask, then one would assume that there was nothing available. Remember this is all inclusive and 'food should be on tap'!
The waiting staff in the main restaurant were fine - no complaints. They are now all cypriots. Dissapointed that for a cypriot hotel, there was not more cypriot food.
One of the gripes i have about a hotel that states it is 4 star and bearing in mind what year we are in, why do we have to pay for wifi? to get it for free, go across the road to the bars or go to macdonalds. we have paid enough money, these sort of things should be included. The rest of the world manages to do this!!
It is still a lovely smallish hotel - in a great location for us BUT the changes have spoilt things.
I do hope that someone from Princess Hotel reads this and takes on board some of the comments. Do you want to loose a regular guest who every time they come take 3 rooms at a time?

Room Tip: if you can, insist upon ground floor garden rooms
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 20, 2013 via mobile

We have just returned from a 4 nights stay at the Princess Beach hotel in Larnaca. This hotel is own the small side but don't let that put you off. I was not sure what to expect from a small all inclusive hotel but I was pleasantly surprised. The hotel has recently been partly refurbished and is very clean and tidy. The pool area is brilliant and spotlessly clean. The pool area backs onto a private beach which has its own beach bar. The food was very good with lots of variety. The restaurant lacked atmosphere in terms of decor but the service was good. A buffet lunch was served everyday at the beach and this was excellent. The rooms were clean and tidy but lacked any character although the view was excellent.

Clara the PR lady is excellent and a credit to the hotel and she was always on hand to make sure everyone was having a great time.

The only negative is the lack of information provided about the facilities. We had to ask about everything.

The kids loved the free kids club. And there is entertainment 6 days a week although some of this is bizarre.

The hotel is on the outskirts of Larnaka and the main town is only accessible by car, taxi or bus.

I would not hesitate to go back to this very relaxing hotel.

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antanast, Franchisor at Princess Beach Hotel, responded to this review, June 25, 2013
Thank you very much for your response. It is always a great pleasure to receive feedback from clients and especially feedback that will only help us better ourselves. We are happy to hear that cleanliness and tidiness was up to standard as this is the first thing clients want to see.
As for general information regarding the facilities of the hotel kindly be informed that we have prepared our new Directory of Services that will be added in all rooms during these coming days. The hotel has recently undergone partial renovation but any suggestions we get are always very welcomed.
Have a pleasant summer and we hope to see you and your family very soon.
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Ra'anana, Israel
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

We were a party of 30 people calibrating a wedding over a long weekend.
The staff was wonderful helpful and friendly. We got most rooms with a front sea view… the view was fantastic.
Ideal for someone looking for an intimate hotel not crowded at all. we even got to meet and chat with the owner. Special thans to Sabos, the Events manager who was great!!
The beach is the nicest of the hotels in the area.
It's not the fanciest hotel, but for sure gives you the most for your money!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antanast, Franchisor at Princess Beach Hotel, responded to this review, June 25, 2013
Thank you very much for your response. We are very happy you had a pleasant time at the PRINCESS BEACH HOTEL and that you enjoyed your wedding festivities. We always strive to deliver the best to all our guests that is why when we get such feedback we are extremely pleased. We wish you a pleasant summer and we look forward to welcoming you back at the hotel.
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Swindon, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2013

could not fault this hotel in any way staff excellent very helpful food great and all inclusive means all inclusive will be going back next year for sure the only thing they could improve on is the evening entertainment but it was early in the season may be better in high season

Room Tip: garden room perfect
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antanast, Franchisor at Princess Beach Hotel, responded to this review, June 13, 2013
Thank you for your feedback! We are very happy to hear that you enjoyed your stay at the PRINCESS BEACH HOTEL. Kindly be informed that as of January 2013 the hotel is under new management. ANADIXIS HOSPITALITY is now the managing team and we are upgrading the hotel in all aspects. Some of the public areas have been renovated and also we have a new entertainment program which we constantly update. Together with your support and feedback we will make the PRINCESS BEACH HOTEL the number one hotel in Larnaca! Have a pleasant summer and we look forward to welcoming you again in the near future.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 31, 2013

We went for 11 nights staff were great rooms cleaned every day and clean towels every day clean sheets every other day, food was great something for everyone, the entertainment team were great, all in all perfect holiday didn't want to come home

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antanast, Franchisor at Princess Beach Hotel, responded to this review, June 13, 2013
Thank you for your feedback! When we get such positive reviews from our guests we all feel proud and happy that we were able to contribute towards making your holiday such a pleasant experience! Kindly be informed that as of January 2013 the PRINCESS BEACH HOTEL is under new management. ANADIXIS HOSPITALITY is now the managing team and together with your feedback we will make the PRINCESS BEACH HOTEL the number one hotel in Larnaca! Have a pleasant summer and we look forward to welcoming you back at the hotel sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

Went to this hotel back in 2010 but only just starting reviews!
We went here in May 2010 for a wedding at the Palm Beach next door.
I couldn't recommend this hotel highly enough. Nothing was too much trouble. All of the staff were lovely and we had my grandmother come and visit from Limassol - we were able to pay 20 euros for the all inclusive meal for lunch for her but drinks all day were included.
It was my boyfriend's first time going all inclusive and now he loves it. We could walk from our balcony to the pool in less than a minute and had great joys playing cards on our balcony as a family and jumping into the pool for a cool off! Sad to say that we were the noisy family on holiday. Only downside was the beach - not sandy!
Food was great there although we only ate there for 5 of the 7 nights - one we went out for a meal for a birthday and one night the wedding - all the food was fantastic!
We only went for 1 week but wish we could of made it 2!
We only went for 1 week but wish we could of made it 2!

Room Tip: I went in 2010 not 2012 - unable to select further back on here! Wish we could of made the 1 week...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antanast, Franchisor at Princess Beach Hotel, responded to this review, June 13, 2013
Thank you for your feedback! Although it has been 2 years since your visit to the PRINCESS BEACH HOTEL, all reviews are welcomed and we in turn try to act upon them immediately. We would like to inform you that as of January 2013 the hotel is under new management. ANADIXIS HOSPITALITY is now the managing team and together with your feedback we will make the PRINCESS BEACH HOTEL the number one hotel in Larnaca! Have a pleasant summer and we look forward to welcoming you back at the hotel sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Princess Beach Hotel

Also Known As:
Louis Princess Beach Larnaca
Hotel Louis Princess Beach
Address: Larnaka-Dekeleia Road | PO Box 40858, Larnaka 6307, Cyprus
Location: Cyprus > Larnaka District > Larnaka
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Larnaka
#6 Family Hotel in Larnaka
#8 On the Beach Hotel in Larnaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Princess Beach Hotel 4*
Official Description (provided by the hotel):
The Louis Princess Beach is located on a long sandy beach in the heart of Larnaca's tourist area where bars, restaurants and discos are found in abundance. Enjoy uninterrupted Mediterranean views from your balcony or from the terrace. Let us pamper you and your family in the best possible way as to enjoy the most of your Cyprus holidays. ... more   less 
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