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“Bad Service” 2 of 5 stars
Review of Eleonora Hotel Apartments

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Eleonora Hotel Apartments
2.0 of 5 Hotel   |   55 Hermes Street, Larnaka 6023, Cyprus   |  
Hotel amenities
Ranked #7 of 41 hotels in Larnaka
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Bad Service”
2 of 5 stars Reviewed October 15, 2012

We stayed at this hotel because it was in a good location - near the beach and restaurants and easy access to the airport. We were there for 1 night as we were on a morning flight the next day.
The room we were allocated was fairly modern and clean and had everything we needed for just an overnight stay. There was a problem with the sliding bathroom door - it refused to open on 2 occasions. The person on the desk was able to come and assist both times. We requested a change of room as we did not want any problems the next day when we had our flight out. We were told the hotel was full so we could not be moved. I then went down to the reception area to voice my displeasure at the situation and try to rectify it. Again we were told the hotel was full but she (the lady on the desk) said she would speak to the (off-site) manager later about the problem and get back to me. I told her I had no intention of leaving the reception area until she spoke to the manager. After a bit of toing and froing she agreed to contact the manager immediately. A conversation ensued in Russian so I had no idea what was being said. After a few minutes she handed over the key to another room without any words spoken. This room was acceptable. Why wasn't this offered in the 1st place? Is it all too difficult for some staff to fix problems rather than just hope they go away?

Room Tip: Check the bathroom door!
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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147 people have reviewed this hotel

Traveler rating
    95
    39
    9
    4
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2012

We stayed here towards the end of our long and great holiday, I was a bit apprehensive on this hotel, as it was very cheap ( around 70 euro ) , but when we arrived all my concerns disappeared as this place is just wonderful, the rooms are huge and pleasantly decorated with basic but clean furnishings, this is no 5 star , but more like a home away from home.
The location is great as it is only a 3 min walk to the beach, is above the main shopping area , supermarkets just down the road, overall a fantastic spot, the hotel gives you a card for FREE sun beds and umbrellas for the beach which is great, most of the others in the area do not. Larnaca is so relaxing and is just a great place to chill, the restaurants seem to be more traditional, my fav was Militsa's cypriot cuisine down on the waterfront on the Makenzy beach side, approx a 10min walk from hotel, there is a also Takis's Kebab House which is also beautiful and both are very reasonably priced.

The Eleonora I would highly recommend as this was the perfect end to our holiday.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mevaseret Zion, Israel
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 11, 2012

The location of the hotel is very good, actually in eremu street the centre of town, close to the sea promenade. The standard suite is comfortable and the staff was very polite and helpful,but the plumbing problems in bathroom and in the toilet made our atmospher inconvenient.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2012

There rating is well deserved and if like my friend and i you dont want the cost of a more traditional hotel this is a great option. .The beach is just 5 minutes walk and dont forget to get a card signed by the staff that then gets you free sunbeds and parasol which saves 5 euros a day on the beach

We had an apartment on the third floor looking out over the square. It was very clean, well equipped and huge. The beds were really comfortable bit on the firm side but exactly as i like. We had a couple of problems with plug sockets and getting the Air con on but we got a very prompt response and the people there are really helpful. The shower is not exactly a power shower but fine!

Very good size fridge and freezer box and cooking equipment sufficient for a typical holiday. The prices in larnaca are very good to eat out so i doubt many people would want to cook a big meal.

A couple of tips - bring an ice tray or bags if you like plenty of ice in your drinks. We had a tray but tiny ice cubes. We spent more time refilling it than drinking!. Also the tumblers in the appt are a bit small so my friend purchase me the perfect oversize tumber for my G&T for less than a Euro in the local hardware shop by Smart supermarket

We were there for five nights for a rest from work, some sun and nice food. We didnt get out and about but i would highly recommend Bodycare a beauty salon right near the old church square.
will do a seperate recommendation for this
Enjoy Laranca

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2012

Spent 11 nights here in August and it was heaven. Room well equipped; cleaned every day. Staff were very helpful and attentive. Nothing was too much for them. Always willing to help. Highly highly recommended . Can't wait to stay here next year in room 602! Centrally located to the beach, shops, restaurants, banks you name it. No need for a car. Many thanks for a pleasant stay

Room Tip: Sixth floor front facing great view
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 14, 2012

Right in the center with free parking washing machines and refrigerator with cold drinks and free use of umbrellas and sunbeds on the beach,spacious rooms with air condition and fully equipped kitchen and fridge with free WiFi internet (unfortunately in our room the signal was very weak) and a very good price we were very pleased.Dont expect the Hilton but very good value for money

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2012

We enjoyed our stay at Elenora. We had an apartment-style suite. The room was comfortable and it was cleaned each day. The staff was friendly. We did have a problem with the overhead light in the bedroom. It never really worked. The queen size bed filled the bedroom but it was nice to have the larger bed. It is a short walk to the beach and some tourist sights.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Eleonora Hotel Apartments

Address: 55 Hermes Street, Larnaka 6023, Cyprus
Location: Cyprus > Larnaka District > Larnaka
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service
Hotel Style:
#6 On the Beach Hotel in Larnaka
#6 Romantic Hotel in Larnaka
Price Range (Based on Average Rates): $
Hotel Class:2 star — Eleonora Hotel Apartments 2*
Official Description (provided by the hotel):
Situated in Larnaca's cosmopolitan town center, yet only 200 meters from the sea and 10 minutes from the airport and motorways to other Cyprus cities. Studio and 2-room family apartments can accommodate up to 4 guests and are equipped with all the comforts for a long stay, including fully-equipped kitchens with range, oven, refrigerator with freezer, microwave, dishes and cutlery. Exclusive: Guests enjoy free beach sunbeds & umbrellas for the duration of their stay. ... more   less 
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Also Known As:
Eleonora Hotel Larnaca

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