We have stayed here many times, most notably when it first opened but have not been for a few years now.
Cleanliness, service, location and facilities are all excellent but sadly the breakfast buffet has deteriorated badly - not because of the food; the choice is excellent. Unfortunately the management have at some point decided to install coffee/tea machines. Mr Lordos! This is a step in the wrong direction because it means that as your guests have to queue up to get their morning beverage, the rest of their breakfast gets cold. Also on two occasions I witnessed very near accidents when guests busy balancing two cups were bumped into by other people or by children running around. What would be wrong with making it in the kitchens and someone - perhaps the very lazy breakfast time Manager - taking the order from each table and then bringing out pots of coffee, hot milk, tea, etc.? These machines are a very retrograde step: there is a small plastic chest of drawers by the side of each one and the tea bags are in one of the drawers, consequently the tea bags get all tied together. There are often no teaspoons near the cups and saucers which necessitates more wandering around and the so-called Manager looking at you as if you are mad, even when you speak Greek, as I do. Also most people want to sit outside to eat their breakfast, but after guests vacate the tables the staff do not lay fresh ones. This means that you also have to fetch the paper mats and cutlery yourself so if you have already got your breakfast, again it will be cold. If you lay the table before going into the buffet, someone else takes your place! Of course, if you are part of a couple, you can always take it in turns! Not ideal at all and a great shame in my opinion as the rest of the service in the bar and at dinner, is faultless.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.