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“very disappointed” 1 of 5 stars
Review of Crown Resorts Henipa

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Crown Resorts Henipa
3.0 of 5 Hotel   |   Dhekelia Road | PO Box 40801, Larnaka 6307, Cyprus   |  
Hotel amenities
Ranked #34 of 40 hotels in Larnaka
Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
“very disappointed”
1 of 5 stars Reviewed June 17, 2013

I have never made any complains in my life, till now. I took all my family for holiday as my mum had birthday and my father was never on holiday before. Everything in this hotel is just poor. Food in this hotel is not tasty at all and anyway there are just few choices on the menu. Same with drinks. Also way too expensive. No word for housekeepers. I wouldn't believe if I say that in your five days stay they will change your towels only once. Even when you asked them to change it they will say tomorrow,but I don't think they know what the word ''tomorrow'' means because clean towels never arrived. And internet? Who will ask you to pay for the internet in the hotel in 21st century??? Ridiculous. And also about activities. They do have a tennis court but you will not get a chance to play if you do not have with you an equipment for it. They don't have anything on a reception and you will be lucky if they will understand you if you need anything. Specially the ( old blond lady ) she is really ''lovely'' and ''helpful''. I was leaving this hotel with anger as they were not even bothered to ask us how our stay was. Think twice before you book it.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Plymouth, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2013

We stayed a week, the staff were friendly and nothing was too much trouble, all inclusive is fantastic value, and every need cater for by the Chef - wehad a vegetarian in our party.. Pool areas wonderful! The bedrooms are a little dated, but cleaned every day. Great stay and would definitely go back!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2013

We went in a large family group for a week holiday. The airport transfer was easy and seemless. The hotel is about 15 minutes transfer from Larnaca airport. The Hotel reception and bar area are well decorated and very cleam. The Dining area is large and whilst a bit 90's faded grandure is absolutely fine. The hotel rooms are tired but are spotlessly clean. The furniture could do with updating but this is only somewhere to sleep and so was fine. The Bathroom was also a bit tired but functional and clean. The hotel rooms were cleaned and made up every day. No complaints. We went all inclusive and this was a good choice. Breakfast was plentiful and well presented with a good selection. Lunch was from the snack menu due to the time of year we went but was a good selection and was good. The evening meals were again a good selection and managed to cater for my family that included vegetarian and fish only diets and was always good and plentiful. Good local beer and other drinks all available between 11am and 11pm again could not have wanted better.The pool area is fantastic. Better than all of the local 5 star hotels further along the beach. Two main pool area both were scrupulously clean and we saw them being cleaned daily. Not heated but it was hot and so this was not an issue. The local beach across the road is pebbles but a 10 minute walk along the beach there is the good Goldfish and CTO beaches which are both sandy and with Finikoudis beach in Larnaca town a 15 minute 1Euro bus ride or a 10 euro taxi ride away.The staff at the hotel could not have been more attentive especially Nick and Haley in the Bar. Chef was always in attendence and would cook special requests to order. All in all having read previous reviews left on this web site I was wondering if I had done the right thing. I luckily had. This is a good 3 star hotel. If the bedrooms and bathrooms were updated then it would be a 5 star hotel. The service was brilliant and we had a great holiday. We would stay here again. I dont usually write reviews but having read previous reviews felt that I should to give a balanced view.

Room Tip: End Rooms are bigger, rooms on back of property are quieter
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2013 via mobile

Read some bad reviews about this hotel and unfortunately most of them were justified. Management not interested in any complaints we had and basically very unhelpful. Pool area very nice, plenty of Sun beds, but the pool itself was disgusting, a thick band of dirt and scum around the side of the pool, didnt look like it had been cleaned in months, if u got this on your clothes it didn't wash out it was like grease/ oil!!!! Menu very basic unless u like fish, pork and chicken which was on the menu at dinner and exactly the same on an evening. No entertainment whatsoever. We are not people who complain about silly things but we are just saying it as it was!!!

  • Stayed August 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2013

I have stayed at this Hotel 5 times and alway been treat with great care the staff are very good management excellant.As i work in the Hotel business as a development manger all over the world running 480 hotel

Room Tip: no problem with noise
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
90 reviews 90 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed November 22, 2012

We booked one night's stay in this hotel since we were attending a function close by. Had read the mostly negative reviews before booking but figured nowhere in Cyprus could be that bad. Wrong. It was worse. While the reception area is reasonably presentable, the rest of the hotel is in dire need of refurbishment and as the hotel was scheduled to close for the winter only one week after our stay, hopefully it will at least be given a good clean before next season. Our room was not a place we wanted to spend too much time since it was gloomy, poorly furnished, uncomfortable beds and the carpet, curtains, bedspread and bedding had all seen better days. At 8.30 the next morning we had hoped to enjoy a cooked breakfast but found that no attempt had been made to keep food warm and it was inedible. Horrified at the dirty table cloths in the breakfast area and dining room not to mention the state of the carpets. The worst hotel we have stayed so will not be returning.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gloucestershire
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 21, 2012

the people had attitudes it was dirty had ants fest in my room and they sprayed stuff that choked me the food bad very boring avoid avoid could not wait to come back even tried buyin early plane ticket the maids come in your room and bang outside at half 7 to 8 in morning for ages very rude

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Resorts Henipa

Address: Dhekelia Road | PO Box 40801, Larnaka 6307, Cyprus
Location: Cyprus > Larnaka District > Larnaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #34 of 40 hotels in Larnaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crown Resorts Henipa 3*
Reservation Options:
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Also Known As:
Crown Resorts Henipa Hotel Larnaca
Crown Hotel Larnaca
Crown Hotel Henipa

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