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“Wouldn't stay there again!!!!” 2 of 5 stars
Review of Crown Resorts Henipa

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Crown Resorts Henipa
3.0 of 5 Hotel   |   Dhekelia Road | PO Box 40801, Larnaka 6307, Cyprus   |  
Hotel amenities
Ranked #33 of 40 Hotels in Larnaka
1 review
1 helpful vote 1 helpful vote
“Wouldn't stay there again!!!!”
2 of 5 stars Reviewed March 5, 2013 via mobile

Read some bad reviews about this hotel and unfortunately most of them were justified. Management not interested in any complaints we had and basically very unhelpful. Pool area very nice, plenty of Sun beds, but the pool itself was disgusting, a thick band of dirt and scum around the side of the pool, didnt look like it had been cleaned in months, if u got this on your clothes it didn't wash out it was like grease/ oil!!!! Menu very basic unless u like fish, pork and chicken which was on the menu at dinner and exactly the same on an evening. No entertainment whatsoever. We are not people who complain about silly things but we are just saying it as it was!!!

  • Stayed August 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    12
    32
    33
    42
    67
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Cambridge, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2013

I have stayed at this Hotel 5 times and alway been treat with great care the staff are very good management excellant.As i work in the Hotel business as a development manger all over the world running 480 hotel

Room Tip: no problem with noise
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
97 reviews 97 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed November 22, 2012

We booked one night's stay in this hotel since we were attending a function close by. Had read the mostly negative reviews before booking but figured nowhere in Cyprus could be that bad. Wrong. It was worse. While the reception area is reasonably presentable, the rest of the hotel is in dire need of refurbishment and as the hotel was scheduled to close for the winter only one week after our stay, hopefully it will at least be given a good clean before next season. Our room was not a place we wanted to spend too much time since it was gloomy, poorly furnished, uncomfortable beds and the carpet, curtains, bedspread and bedding had all seen better days. At 8.30 the next morning we had hoped to enjoy a cooked breakfast but found that no attempt had been made to keep food warm and it was inedible. Horrified at the dirty table cloths in the breakfast area and dining room not to mention the state of the carpets. The worst hotel we have stayed so will not be returning.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gloucestershire
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 21, 2012

the people had attitudes it was dirty had ants fest in my room and they sprayed stuff that choked me the food bad very boring avoid avoid could not wait to come back even tried buyin early plane ticket the maids come in your room and bang outside at half 7 to 8 in morning for ages very rude

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON N16
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 6, 2012

On arrival at the hotel we were greeted by a rather wondrful receptionist who asked us what type of room we would like, we were 2 males in cyprus for a friends daughters engagement so we just said any 2 rooms will do. Sh spoiled us by giving us 2 lovely adjoining rooms with a pool view and we could chat over the balcony. Food was excellent as was thier recommendations for a "good night out for the boys".

Room Tip: get a pool view room
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 3, 2012

This hotel has a nice, clean reception area but thats where it ends! The breakfast area is really dirty, although the breakfast itself was ok (eggs scrambled & hard bolied, sausages, processed ham, cheese slices, few fruits only, usually orabges or pink gratefruit, poor quality cereal) . As i said the seating area for breakfast was grubby, and for me, a mum of a toddler, quite inadequate asnd it made the breakfast time stressful as i didnt know which dirty area she had har hands. Not good. The pool was OK & clean. The 12 year old children in our party loved the pool. The staff were generally unhelpful. I woman said i had to pay 25 euros x 2 (as we had 2 rooms) to keep our rooms from 12 noon checkout time until 6pm, departure time! I complained obviously and got one room for free for showers etc. The only way to get service of any description at this hotel is complain. Don't stay here! Also its a fair distance from both Larnaca & Aiya Napa which means buses or taxi. Stay closer to the resorts i strongly suggest.

Room Tip: Dont stay here!
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 22, 2012

We would like to drop our quick feedback about the Henipa where we had an enjoyable stay in October. We first picked the hotel for its location and then, when looking around about some feedback we came across some negative reviews which made our heart sink, but it was too late to drop out…. So went there in two minds. But now we are happy to say that we’ve had a very nice surprise and not one moment have we regretted our choice. We were particularly pleased by the staff friendliness and professionalism, the design and cleanliness of the public areas, especially the pools – one of them with jacuzzi and small tale-like waterfalls and bridges – with warm and crystal-clear water!! not least by the hotel consideration for disabled people eg. room distribution, and, overall, by the value for money which this 3* hotel provides.

Room Tip: • take beach rubber shoes – there are areas with a lot of pebbles • a tavern (The bue Wave) on the...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Resorts Henipa

Address: Dhekelia Road | PO Box 40801, Larnaka 6307, Cyprus
Location: Cyprus > Larnaka District > Larnaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #33 of 40 Hotels in Larnaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crown Resorts Henipa 3*
Number of rooms: 120
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Also Known As:
Crown Resorts Henipa Hotel Larnaca
Crown Hotel Larnaca
Crown Hotel Henipa

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