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“Great hotel but......” 4 of 5 stars
Review of Golden Bay Beach Hotel

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Golden Bay Beach Hotel
5.0 of 5 Hotel   |   Dhekelia Road | PO Box 40741, Larnaka 6306, Cyprus (Formerly Golden Tulip)   |  
Hotel amenities
Ranked #9 of 41 hotels in Larnaka
Cork, Ireland
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Great hotel but......”
4 of 5 stars Reviewed October 27, 2013

Stayed at the Golden Bay Beach Hotel from 17/10/2013 to 20/10/2013. This is a lovely modern hotel with high standards, beautiful grounds and just a few meters from a very beautiful and safe beach. Breakfast was really good with a wide variety of food to choose from. Lunch was served on the terrace, around the pool or at the beach. Dinner was served in the dining room or on the terrace. This hotel would make a lovely venue for weddings, business meetings and conference but be aware there is a CHARGE FOR INTERNET USAGE. This was so frustrating and caused a lot of stress as I needed to conduct business by internet. When coverage was available it was very interupted....

The reception staff were so helpful and attentive.... nothing was too much trouble for them. However, I wonder how this hotel got its 4* rating.

Room Tip: I can only speak for my room and I had a lovely room with a sea-view and a balcony.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, October 30, 2013
Dear guest,

Thank you for taking the time to post your review and feedback regarding your recent stay at the Golden Bay Hotel; we appreciate your kind words and are delighted we offered you a relaxing and comfortable stay! Indeed the Golden Bay is recurrently favored as an ideal setting for wedding ceremonies and receptions, due to its spacious outdoor conveniences, picturesque chapel and breathtaking sea view.
Regarding the Wi-Fi, there is a charge of €6,00 for a 24h connection with a coverage of the guestrooms and all public areas, including the pool area and seaside. However, the hotel also offers the option of free internet access, with the use of our Internet room, located at the lobby area. This is available 24h for all guests.
Please note, we are always open to new suggestions and ideas you may have; simply forward an e-mail to guestrelations@goldenbay.com.cy
It would be a great pleasure to welcome you back again in the near future, perhaps on a lighter schedule so you can enjoy all the facilities the Golden Bay has to offer!
Please, do keep in touch with us by following our Facebook page, searching “goldenbaycyprus” and keep up to date with our daily activities.

Best regards,
Guest Relations Officer
guestrelations@goldenbay.com.cy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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surrey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2013

We have just returned from a week's stay at the Golden Bay with our friends. From the moment we arrived, we were greeted by the very friendly reception staff who made us all feel very welcome. Hotel is very modern and has excellent facilities.
Breakfast was very nice with plenty of different choices for everybody, made even more special by being able to sit outside on the decking area with the lovely sea view.
All staff were very friendly and helpful and we would particularly like to thank the young barman who went out of his way to ensure we were able to watch the 2 England football games in the hotel.
We had a very enjoyable stay at this hotel and we will certainly be returning, hopefully in the near future.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, October 21, 2013
Dear guest,

Thank you for taking the time to share your thoughts and feedback on tripadvisor; it is always a pleasure to read such kind and beautiful words, which allow us to feel delighted we met our guests’ expectations, as all staff members do their utmost to offer all our guests a welcoming and relaxing stay.
We are definitely looking forward to welcome you back once again for an even more pleasant stay! Please, do keep in touch with us by following our Facebook page, searching “goldenbaycyprus” and keep up to date with our daily activities.

Best regards,
Guest Relations Officer
guestrelations@goldenbay.com.cy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 19, 2013 via mobile

It is a mistery how this property is rated 5 Star. We would give it 3.5 based on the general shabbiness, both indoor and outdoor, and the unimpressive and repetitive food offered at breakfast. Two redeeming features were the friendly and efficient front desk staff and the excellent beach towels.
Room cleanliness was good, but beds were ot a basic quality - I had to lay the bedspread on top of the mattress in order not to feel the bed springs dig into my back.
The beach area was crying out for attention - bare soil patches abounded and the sunbeds were covered with fairly worn-out and dirty mats.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, November 4, 2013
Dear guest,

Thank you for taking the time to note your feedback regarding your recent stay at the Golden Bay; we are grateful to receive comments from our guests as we are always open to new suggestions to improve and offer the best experience and a relaxing stay! However, regarding your comment for the breakfast buffet dear guest, it is important to highlight that it is considered very rich as expected from a 5-star hotel, covering a vast variety to ensure that all guests are fully satisfied. In regards to the referred bed matter, I do apologise for any inconvenience caused; please rest assured that should a guest experience any concerns, our staff members are always at ones’ disposal, offering the best solution!
We hope to welcome you again during your next visit to Cyprus, allowing us to offer you a relaxing and worry-free escape!

Best regards,
Margarita Manoli
Guest Relations Officer
guestrelations@goldenbay.com.cy
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London, United Kingdom
Top Contributor
92 reviews 92 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 18, 2013

I came here on a business trip and I used the facilities for my meeting, all worked very well the staff were helpful and friendly. I stayed on for a few days to relax and the beach was nice - the sea was warm and very shallow (therefore safe for kids - not that I had any). The food was OK - so other than breakfast (which was fine) we ate out most of the time either going into Larnaca EUR12 taxi - although there is a bus for EUR2. I would definitely come back here if I need to return.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, October 20, 2013
Dear guest,

Thank you for taking the time to post your feedback and comments on Tripadvisor; it is always a pleasure to receive such kind words! We are delighted you had the opportunity to appreciate the nice weather and the short drive to the city Centre. It would be a pleasure to welcome you back again in the near future, perhaps on a lighter schedule, so you may enjoy the Golden Leisure Club facilities to its fullest.
Please, do keep in touch with us by following our Facebook page, searching “goldenbaycyprus” and keep up to date with our daily activities.

Kind regards,
Guest Relations Officer
guestrelations@goldenbay.com.cy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 16, 2013

This is my 7th trip to the island, but my first stay at the Golden Bay Beach Hotel. I came here for business, and I don't regret the choice.

The hotel has a nice beach but the sand was black so we used the nice pool most of the time. The room was great specially the small jacuzzi tub in the balcony facing the bay and the mediterranean sea. The food quality was average with limited choices, but cypriot food is tasty as expected. The meeting facility was well arranged for but the AC in the meeting room was an issue.

The hotel is a good destination for honeymooners, however far away from the city.

I will come back to Cyprus for another visit, but not sure about the hotel because of the location.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, October 17, 2013
Dear guest,

Thank you for taking the time to post your review regarding your stay with us this June; it is a pleasure to receive comments and constructive feedback, as we always do our best to provide nothing but excellence and a comfortable stay! Indeed our Suites featuring a private terrace and Jacuzzi portray an amazing view and are the most extensive choice for our guests. Please note that should a guest experience any discomfort or require any assistance, all staff members are always at one’s disposal.
In regards to the location of the Hotel, it is important to underline that it is considered convenient and ideal, as it is only a 20-minute drive from the Larnaca International Airport and just a 15-minute drive from the city Centre, easily accessed by taxi or city bus. Moreover, being a beach hotel, the Golden Bay offers a magnificent view of the Mediterranean Sea, portraying a strip of a private beach.
We hope to welcome you again during your next visit to Cyprus, allowing us to offer you the best leisure and relaxing escape!

Best regards,
Margarita Manoli
Guest Relations Officer
guestrelations@goldenbay.com.cy
Report response as inappropriate
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Hod Hasharon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2013

The hotel isn't in the best location, it is far from the center and the beach near the hotel was full of seaweed. Other beaches in the city area seem to be much nicer.
The pool is great.
The staff are very friendly.
Breakfast is amazing.
Not enough elevators, and it was very annoying that you can only access the floor your room is at (both through the elevators and the stairs) because we were a few couples split between different floors of the hotel.
The view from the rooms is wonderful.
It was strange that it was written that we weren't allowed to bring our own beverages to the room, and that the mini-bar is not to be used to store our own food.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, October 8, 2013
Dear Mr. Eran,

Thank you for taking the time to post your review in regards to your recent stay at the Golden Bay Hotel; It is always a pleasure to receive feedback from guests, allowing us to make all necessary amendments to ensure an even more comfortable and relaxing stay! We are delighted you have highlighted our service, as all staff members do their utmost to ensure a welcoming stay; rest assured that should a guest experience any inconvenience, we are always at one’s disposal.
Regarding the use of key-cards in the elevators, allowing access only to the floor a guest is accommodated to, this is mainly for safety and security reasons; should a guest, like yourself, wish to access another floor, it can be arranged at the Front Desk.
In regards to your remark on the mini bar in the rooms, it is important to note that as a 5-star hotel, we offer all essential and required amenities and facilities to all guests. We offer 24-hour room service and the mini bar is refilled daily; therefore, it is a policy of the Hotel, for health and safety reasons, that the mini bar contains no other products than the ones offered by the Hotel. Should a guest wish to store personal products requiring refrigerator, this may be arranged through the Front Desk.
We wish to have the opportunity to welcome you back again soon, promising you an even more enjoyable stay!
Please keep in touch by following us on our Facebook page, searching “goldenbaycyprus” and keep up to date with our daily activities.

Kind regards,
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pano Lefkara, Cyprus
1 review
5 of 5 stars Reviewed October 6, 2013

I have visited the Hotel a number of times over the last 20 years and I would like make a comment that the service and services in the Hotel this time was as usual excelent.

The overall effort the hotel employees given is great.

The attention the hotel overall to detail from the general cleanness of the room, general areas from the beach to the hotel, the eating areas and service are great.

Areas of small attention to details, from the letter headings and hand beaton paper & envelopes, the specific welcoming personal message on arrival and birthday greetings.

I would not like to mention the general toilets, table and cutelery presentation of tables the overall general attention to detail thattcreate a 5 star hotel.

Although I live in Cyprus now it is easy to complain in a difficult period but from my business experience a tremendous effort has been exerted to improve all services from arrival at the reception and back office until departing.

We also had dinner which was great, from the waitress to the Chef 's presentation.

GC

Room Tip: All rooms u get a view of the sea
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden Bay B, Guest Relations Manager at Golden Bay Beach Hotel, responded to this review, October 8, 2013
Dear Mr. Geoffrey,

A warm thank you for taking the time to post your feedback and lovely comments on Tripadvisor, regarding your recent stay at the Golden Bay Hotel.
On behalf of the Management, I would like to extend a sincere thank you for your loyalty through all these years. It was a pleasure to welcome you back and look forward to welcome you again in the near future! We are delighted your expectations have been met once again, as all staff members do their utmost to ensure our guests a comfortable and relaxing stay.
Please note, we are always open to new suggestions and ideas you may have; simply forward me an e-mail to guestrelations@goldenbay.com.cy.
Please keep in touch by following us on our Facebook page, searching “goldenbaycyprus” and keep up to date with our daily activities.

Best regards,
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Golden Bay Beach Hotel

Address: Dhekelia Road | PO Box 40741, Larnaka 6306, Cyprus (Formerly Golden Tulip)
Location: Cyprus > Larnaka District > Larnaka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Larnaka
#3 Luxury Hotel in Larnaka
#4 Family Hotel in Larnaka
#4 Business Hotel in Larnaka
#7 On the Beach Hotel in Larnaka
#7 Romantic Hotel in Larnaka
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Golden Bay Beach Hotel 5*
Official Description (provided by the hotel):
Extensively renovated and refurbished every year since 1996, this beach hotel has 193 elegantly furnished rooms. The hotel is fully air-conditioned and has a lobby with 24-hour reception, currency exchange facility, cloakroom and lift access. Additionally it has bar and dining facilities, a gift and souvenir shop, hairdressing salon, 24-hour room service, baby-sitting service, doctor-on-call (fees apply), taxi service on the premises and a car hire service. Assistance is also provided to guests in organising excursions. Laundry and dry-cleaning services are also available (all subject to fees). There are also parking and conference facilities, as well as a business centre. Internet and WLAN access are also provided (subject to fees). ... more   less 
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Also Known As:
Larnaca Golden Tulip
Golden Tulip Larnaca

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