I am writing this review because I do not want anyone else to gain the same treatment as I did from this hotel. I booked my reservation with booking.com (who were great and did the best they could for me). I went to check in at 1400hrs on Sunday to find that the reception was closed. I waited 20 minutes and no one showed. I found a cleaner and asked her if she could find someone for me so I could check in. She called someone so I waited another 15 minutes. No one showed up so I find a number on their door a mobile and called it from my UK mobile. The owner told me to wait another 25 minutes because the room was not cleaned or ready. Now if he had been civil and polite and appologetic this would not have been a problem. I told him that his check in policy was 1400hrs. He then proceeded to have a go at me. I therefore requested a cancellation. He then told me he would charge me 110 euro for cancellation fee! There was nothing I could do about this, so I rang booking.com who gave me 20euro back as a goodwill gesture, however the manager called me direct (hotel manager) and had another go at me. It is safe to say my fellow travellers, although I can't review the room or hotel as that would not be fair I can review the hotel Manager with one word: Unprofessional. So if you would like to stay at this hotel be prepared for a mouthful off its manager if you do not obey his orders. A very unpleasent conversation. I wouldnt recommend this hotel to anyone.
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