After a recent trip to 'The Hatch Inn' I found that the warm welcome extended to meat eaters is not present for vegetarians. 'The Hatch Inn' requests that you contact them ahead of your visit if you have special dietary requirements. I find this to be exclusive and unhelpful. I arrived at 'The Hatch Inn' without having planned the trip, and so was very disappointed to find a menu which offered next to nothing for me to eat, and on closer inspection the apparent vegetarian options, were not suitable for vegetarians.
'The Hatch Inn' has the potential to be excellent, however in my opinion more effort needs to be made to accommodate all customers needs without the need for prior warning. I did contact the proprietor directly with my feedback, unfortunately he became personal with his insults, which is unacceptable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 29, 2012
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Thank you for your much appreciated & diluted comments concerning your recent visit. Please accept that your previous review was suspended from Tripadvisor due to the very personal verbal attack on my Chef. We do our utmost to accommodate all visitors to the Hatch and as a result we operate an extremely successful business. Vegetarians are very welcome & are NOT required to contact us prior to visiting. As you agreed in your email to my chef, your lunch choice on the day was a soup. Many soups contain meat stocks, the item was not advertised as vegetarian & therefore you should have checked with your waitress or bar manager prior to ordering. Finally, the constructive elements of your criticism are noted & will be acted on.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.