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“Frustrating experience..and not a four star!” 3 of 5 stars
Review of City Hotel Luxembourg

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City Hotel Luxembourg
4.0 of 5 Hotel   |   Coin Avenue de la Liberte | 1 rue de Strasbourg, Luxembourg City L-1021, Luxembourg   |  
Hotel amenities
Ranked #31 of 55 Hotels in Luxembourg City
Medicine Hat, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Frustrating experience..and not a four star!”
3 of 5 stars Reviewed March 28, 2011

Decent location,nice big room, comfortable bed, great bathroom...but too many problems overall. There was no parking available and we ended up parking more than two blocks away in a dodgy area. The clerk really didn't care if we could find parking or not..oh well. That night we found that we could easily hear the conversation and laughter in the next room which luckily ended at a reasonable hour. Then in the morning, we arrived at 10:00 for breakfast which supposedly lasted until 11:00 to find very little food left: no meat, cheese, juice, bread. Also, there were no plates, or bowls. The server made no effort to help even when we asked twice. We had coffee and yogurt, and fifteen minutes later more food was put out. Upon check out we paid 13 euros for our dog, so on top of the room price and the parking fee, it wasn't that great a deal. We looked forward to Luxembourg, but the hotel stay put a damper on it, for sure.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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120 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Point Cook, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 27, 2011

OK...the hotel is close to the railway station and presents itself very well. The staff are excellent and helpful. The rooms also appear clean. However, apparently it is a non-smoking hotel. I find this difficult to believe as the halls and our room stunk of cigarettes. They have non-smoking signs up yet ashtrays are provided in the room. Certainly a conflicting message. After one night stay of coughing we left. I am not exaggerating it the slightest that our clean night clothes after one night in their bed smelled of cigarettes...so the duvet / doona was full of it. A more fitting name for this establishment could be The Benson and Hedges or The Philip Morris. I do hope management fix this issue up as it is the only downfall to a very nice hotel.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Split
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 19, 2011

Great location, friendly staff, clean and comfortable room. Excellent value for the money. I stayed at many hotels and price I was to pay for City Hotel prepared me to expect - anything. But I got one of the best accommodation ever. Nice lounge bar in Hotel, excellent breakfast, main rail station just opposite, bus station even closer. It was great. That is why it makes me sick when I read reviews from people telling that something should or could be better. For this price you would get anything but decent room in London for example.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stuttgart, Germany
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 14, 2010

This hotel offers excellent value for money. It is situated in an old building that has been kept up-to-date by making improvements here and there.

The good: spacious rooms, very close to the railway station, friendly staff, ticket with codes for complimentary WiFi access given without needing to request it, shower with really good pressure and really hot water (much appreciated on those cold days I stayed there), reasonably good breakfast.

The not-so-good: walls somewhat thin (could hear muffled conversations from other rooms or when water was turned on in other bathrooms; kept turning the volume of the TV down, fearing that I would disturb others), windows letting the cold in, street noise (given the location, that is to be expected), really soft mattresses.

Bottom line: would stay there again and would recommend to anyone who is not too sensitive to noise.

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luxembourg City, Luxembourg
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 15, 2010

I stayed in this hotel twice in August and September and was pleasantly surprised given I paid €65 incl breakfast and wifi. The latter is an excellent deal as this can often add €20 per night.

The hotel really has two classes of accomodation, the older ones being the largers ones on the corner which are ok but dated and the more modern normal rooms which have clearly only been there for a years at most.

The normal rooms are very modern if somewhat small, but for the price and given the city they are in they are excellent. The suites are a little more dated, but are spacious and pleasant. The breakfast is also very good given it is included and the room itself is quite pleasant - I have been in a few hotels where the breakfast room was at best an after thought. In all cases the rooms are very clean and well maintained. The only downside is the traffic noise, but if your room has a fan or aircon then you can close the window and it is ok.

Other things about this hotel are that the staff are pleasant and the location is excellent, although you should be aware that the red light district is not far away. That said the area also has some good and not very expensive restaurants. This is Luxembourg so even the roughest area like this (as many locals seem to think it is) is still far safer than many other cities.

If you can get a similar price to me or perhaps even as much as €80 per night then I would recommend this hotel. The only downside is the proximity to the red light district hence why it gets 4 not 5 stars.

  • Stayed September 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leiden, The Netherlands
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 22, 2010

Location is very close to the train station in the dodgy part of town. It takes a good 15 minutes to walk into the city centre. Breakfast is great, plenty of choice.
The rooms are small, the bathroom even smaller, but everything is clean. Only real problem is the noise from either outside (buses, trains & plains) or your neighbours (snoring, talking... you hear it all).
I wouldn't mind staying here again, but if I can find a similar hotel closer to city centre, I would take that.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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France
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2009

We we amazed at the standard of the hotel considering the money we paid for our room! The hotel was perfectly located right opposite the train station in the gare quarter of the city and was a pleasant 10-15 walk into the city centre and old town which offered great views and another perspective of the city that we wouldn't have got staying right in the centre. The room was pleasant and clean, the mini bar well stocked and the breakfast was fantastic the next morning. We had a fantastic stay, we couldn't believe our luck really fr staying in such a hotel for such a reasonable sum and would definately go back!

  • Stayed November 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about City Hotel Luxembourg

Address: Coin Avenue de la Liberte | 1 rue de Strasbourg, Luxembourg City L-1021, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#19 Luxury Hotel in Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Hotel Luxembourg 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Luxembourg City Hotel
City Hotel Luxembourg Luxembourg City

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