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“A 7 Star Hotel in the Center of Luxembourg!” 5 of 5 stars
Review of Le Royal Hotels & Resorts - Luxembourg

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Le Royal Hotels & Resorts - Luxembourg
5.0 of 5 Hotel   |   12 Boulevard Royal, Luxembourg City 2449, Luxembourg   |  
Hotel amenities
Ranked #6 of 55 Hotels in Luxembourg City
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“A 7 Star Hotel in the Center of Luxembourg!”
5 of 5 stars Reviewed July 31, 2012

This is the 2nd time time we stayed at this property in the past 2 years touring Europe. It is right across the street from the classiest area of the country with many high end shops and great restaurants and coffee shop's with the best of french breads and pastries.

The room was spacious and spotless, with fruit delivered to the room each day
and sweets on the pillows at night.

The word NO is not in the staff's vocabulary.

Best of all it was the greatest value for the dollar that we have experienced ever in any of the 70 countries we have visited.

Other so called 5 star hotels do not have the location of the Hotel Le Royal Luxembourg.

All hotels should use this property as the reference standard for 7 Star Hospitality!!!

Room Tip: Ask for a room on the Club Royale wing!
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Heidelberg, Germany
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2012

The hotel, its staff, and the location were all outstanding. It was very comfortable and spacious and the staff were excellent. The bathroom was much larger than the average European bathroom. Only downsides-was that the air conditioner was pre-set and the room got warm, had to pay for wifi, and breakfast/hotel bar was rather high priced. Would definitely stay there again if in Luxembourg.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2012 via mobile

Nice hotel with great spa pool and friendly staff. However no free wifi anymore. They wanted 100 euro to let my two devices on the Internet for a week, and you can't pickup the hot city wifi service here. So not suited for anyone looking to stay connected! Also smoking allowed in the lobby so expected your clothes to smell just from passing through!

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 23, 2012

Stayed 2 nights here for pleasure, and a romantic getaway. The location was very close (walking distance) to museums, shopping, historic sights, the main town square, and dozens of street cafes and restuarants. The room was very nice, and the staff was very good as well. The hotel has a nice piano bar and restuarant as well.

The only drawback was the wifi. It is not free, and is charged per device, by IP address. Cost about 24 euros for 2 devices, for 2 days.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 18, 2012

I have stayed in that Hotel overnight for a business trip on 20th of May 2012. it was really a pleasure to stay again there after 4 years. The staff was really helpfull and very polite. As soon as I asked for something they find a solution.
Really nice food in the restaurant. The Hotel is located in the financial area and near to the tiny center of Luxembourg, which makes the transfer very convenient.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
111 reviews 111 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 18, 2012 via mobile

Well located, especially for business meetings. The hotel has quite a classic style, which might not be too everyone's taste but it has a warm feeling about it.

The rooms are clean, tastefully decorated and a decent size. The food in the restaurant is also of a high standard. A solid all-round experience without being mind blowing in any area.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maldon, United Kingdom
Top Contributor
106 reviews 106 reviews
36 hotel reviews
Reviews in 45 cities Reviews in 45 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 16, 2012

This is my second review of Le Royal having stayed here for business one night this week and exploring some additional aspects of the hotel. As before the service is excellent and check in check out is flawless, I arranged for a late check out which was complimentary. However, what was not complimentary was the wifi access. on enquiring at reception on check in I was advised that i would need to buy a wifi aceess at 14 euro for 24 hours, which i did. I was disapointed to discover when i got to my room that this was only applicable to one device, having used this for the ipad I was then advised that I would need to buy another card for the laptop. Less than perfect. I even went into the local tourist centre in the town and bought a wifi scratchcard, costing 8.90 euro for 48 hours. Despite the card apparently being able to work with the hotcity lux wifi service that the hotel was utilising this was not the case and so i had to buy another hotel wifi card. For a top end business hotel I find it amazing that wifi does not come as standard. Having used the fitness suite for the first time this was small but well kept, the assistant showed me round the facilities which are quite unusual having to fit in changing rooms, sauna and steam room into a relatively small space. Overall, still a good hotel to come to, excellent room service, good service, complimentary shuttlebus to the airport.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pignier, Directeur Hébergement at Le Royal Hotels & Resorts - Luxembourg, responded to this review, July 19, 2012
Dear Guest,

Many thanks for having stayed in Le royal Hotel in Luxembourg. It is always useful to receive some feedback related to your experience in the hotel.

We are currently working on the multi device tool. As a business hotel we know it is an important issue.
Therefore in order to avoid for customers to be charged twice when using 2 different devices we made the decision to give a second access code for free until we will be switching to multi device capability.
Regarding the Hot City network we have to inform you that the code you bought in the Hotel is also active when walking outside the hotel, even in the city center.
We hope this information will be useful for you when staying again in Le Royal.

Best Regards.

Jean Luc Pignier
Rooms division manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Le Royal Hotels & Resorts - Luxembourg

Address: 12 Boulevard Royal, Luxembourg City 2449, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Luxembourg City
#5 Business Hotel in Luxembourg City
#6 Romantic Hotel in Luxembourg City
#10 Family Hotel in Luxembourg City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Le Royal Hotels & Resorts - Luxembourg 5*
Number of rooms: 210
Official Description (provided by the hotel):
Hotel with traditional furnishings, tasteful decor, fine dining in two restaurants; located in commercial center bordering parks. ... more   less 
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Also Known As:
Hotel Le Royal Luxembourg City
Le Royal Hotels & Resorts - Luxembourg Luxembourg City

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